Quick Facts About Snazzy Nails & Spa
Snazzy Nails & Spa, based on the comments provided, has both strengths and weaknesses. Let's analyze them in detail:
Strengths:
1. Friendly and Accommodating Staff: Several customers praised the staff for their welcoming and friendly nature. They were greeted with a smile and felt acknowledged when they entered the establishment. The staff also provided excellent communication, created a restful environment, and made the customers feel comfortable.
2. Skillful Nail Technicians: Many customers appreciated the quality of work done by the nail technicians. They mentioned specific technicians such as Kim, TT, Tina, and Nyuyen, who were creative, skilled, and produced great results. Ann, a nail technician, was highly praised for her nail art. This indicates that the salon has talented professionals who can cater to different preferences and styles.
3. Accessibility for Disabled Individuals: One customer specifically mentioned the wheelchair access and parking available at Snazzy Nails & Spa. They mentioned being pleasantly surprised by the establishment's ability to accommodate their needs promptly and efficiently. This reflects a commitment to inclusivity and accessibility for individuals with disabilities.
4. Great Pedicure Experience: Numerous customers expressed their satisfaction with the pedicure service at Snazzy Nails & Spa. They were able to secure appointments on the same day and found the spa ambiance enjoyable and relaxing. Additionally, the pedicurists provided massage services and achieved excellent results, making customers want to return.
5. Cleanliness and Hygiene: A customer specifically mentioned the cleanliness of the salon. This indicates that Snazzy Nails & Spa maintains high standards of hygiene, which is crucial in the nail salon industry.
6. Reasonable Pricing: One customer appreciated the reasonable pricing at Snazzy Nails & Spa. This suggests that the salon offers competitive rates, making their services accessible to a wide range of customers.
Weaknesses:
1. Poor Customer Service: One customer expressed their extreme disappointment, stating that they received the worst service ever. They found the staff rude, unprofessional, and were dissatisfied overall. This negative comment raises concerns about the overall consistency of customer service at Snazzy Nails & Spa and indicates there may be room for improvement in this aspect.
2. Language Barrier: A customer complained that the staff had difficulty understanding basic English. This led to a subpar pedicure experience for the customer who expected foot and heel treatment but received minimal attention. This language barrier suggests a communication issue that may need to be addressed within the salon.
In conclusion, Snazzy Nails & Spa has several strengths, including friendly and accommodating staff, skillful nail technicians, accessibility for disabled individuals, great pedicure experiences, cleanliness, and reasonable pricing. However, the salon needs to address the weaknesses regarding inconsistent customer service and the language barrier to provide a more consistent and satisfying experience for all customers.
Best TL Reviews
This is the WORST service that I have ever had. Do not recommend AT ALL! Do not waste your money! They were rude, unprofessional and I’m deeply disappointed.
Came in as a walk-in asking if they have a nail tech that does nail art. Was greeted with a smile and an Interest in what I wanted to have done. Ann seated me right away. Great job she did.
LOVE THIS PLACE! I drive alllll the way from VANCOUVER for Kim & TT! They all do great work! Kim is always creative and fun for my nails and TT always matches with an amazing pedicure and polish! Won’t be using another salon ever! This is the place!!
Had a fantastic pedicure! They fit me in the same day, and were very friendly. Comfortable massaging chairs. Pretty quiet salon which was nice. Excellent communication. Will be back!
I am a Victorian woman who uses a walker. I came in to snazzy Nails & Spas today to get a pedicure. I was pleasantly surprised to have wheelchair access parking and wheelchair access straight into the establishment. I was greeted immediately when I walked in the door and someone came up to the counter and directed me to choose a polish color. After I did this I was directed to a chair at the end of the row of chairs where I could put my Walker next to me in case we needed it for any reason. The staff was friendly and helpful my pedicure felt wonderful and I followed the advice of my pedicurist and got a shellac with my color so that it would last longer. I'm a very hard customer to please and I was very pleased with how I was treated greeted and helped. If you'd like to have a manicure or a pedicure please check them out. They're in the same mall on Northeast division in Gresham where you will find Little Caesars, and 7-Eleven it's known as Hogan Plaza.
Stuff does not understand simple English. This pedicure Does not worth $30. Didn’t even touch the feet, heels… (the reason I came there) just a little leg massage and polish while taking with co workers who constantly was turning her head on me.
My friend and I treated ourselves the first day in Oregon. Awesome find! Highly recommend them.
This place is very clean and it has a restful environment for getting your nails done. Pricing is good and you get 1 free drink when you get your nails done which is nice. I love Tina and Nyuyen they always do my nails wonderfully!
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Snazzy Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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