Quick Facts About City Nails
City Nails has several strengths based on the comments provided. Firstly, the salon is consistently described as clean and welcoming, indicating a commitment to maintaining a hygienic and inviting environment for customers. This is an important factor for many people when choosing a nail salon, as cleanliness and hygiene are crucial in preventing infections or other health issues.
Another strength highlighted by customers is the friendly and accommodating nature of the staff. Multiple comments mention the kindness and professionalism exhibited by the employees, which contributes to a positive overall experience. Friendly and helpful staff can make customers feel comfortable and valued, enhancing their satisfaction with the service provided.
The expertise and skill of the nail technicians at City Nails is also frequently mentioned. Customers specifically mention Melanie, the owner, as an amazing artist who consistently delivers beautiful results. This indicates a high level of talent and artistry among the staff, which is an important quality for a nail salon to possess. Skilled nail technicians can provide detailed nail designs and ensure that customers leave with manicures and pedicures that meet their expectations.
The longevity of the nail sets is another strength mentioned by a customer. Despite typically experiencing nail breakage with other salons, this customer's nails from City Nails lasted for five fills without any breakage. This suggests that the salon uses quality products and techniques that promote the durability and longevity of the nails. The ability to provide long-lasting results is highly valued by customers, as it minimizes the need for frequent touch-ups or refills.
Additionally, the salon is commended for its ability to accommodate customer preferences and deliver personalized results. Customers mention that the staff asks about their desired outcome and ensures that they are satisfied with the final result. This indicates a commitment to meeting customer expectations and tailoring the service to individual preferences. Personalized service can greatly enhance customer satisfaction and create a positive impression of the salon.
However, some weaknesses are also identified in the comments. One customer had a negative experience where their desired nail design was not executed correctly, and the shape of their nails was incorrect. Additionally, when they asked for the issue to be fixed, they were met with an unhelpful response from the technician. This suggests a lack of attention to detail and customer service in this particular instance. While this may be an isolated incident, it is still important to acknowledge and address any potential weaknesses in the salon's service.
Another customer mentioned that the salon is pricey, indicating that the cost of their services may be higher compared to other salons in the area. While customers expressed satisfaction with the final product, the higher price point may deter some potential customers who are seeking more affordable options.
In conclusion, City Nails has several strengths, such as a clean and welcoming environment, friendly and accommodating staff, skilled nail technicians, and the ability to provide long-lasting results. However, some weaknesses were identified, including issues with attention to detail and higher prices compared to other salons. Overall, City Nails seems to have a positive reputation among its customers, with many expressing satisfaction with the service provided.
Best TL Reviews
City Nails is the best around! Clean, friendly and accommodating. If you need a pedicure, basic manicure, acrylic or gel manicure they will do a Great job! I have been going to City Nails since they opened in 2018. I actually followed Melanie there from her previous job. Melanie has been doing my Nails (with very detailed design) since 2013. I recommend her and her salon to everyone! I always get so many compliments on my Nails! Excellent experience every time! If you are looking for a new place to go look no further this is the place!
My mom, grandmother, and I have been going to Melanie for years now. She is an amazing artist and is super nice. All of the staff is very helpful and kind. It is always a good experience when I go there.
This was my first time visiting City Nails on Whitesville Rd in Toms River NJ and I have to say I am so happy I found my new nail salon! The owner Melanie did my nails and she is so nice. She asks what you want and makes sure your satisfied with your nails plus her artwork is beautiful!...5 stars all the way! Go to City Nails seriously you will not be disappointed!...Heres a pic of my nails.❤
Amazing place!! Very friendly and welcoming. First time coming here and Melanie did my nails. I love the way they look!! The shape and design is exactly what I wanted!
My daughter and I went to this salon and we showed a picture of exactly what she wanted. The guy said okay. After doing all her nails he than said no he can’t do the gems and we said okay that’s fine we’ll just pick a design to draw on and the guy doing my nails said no he will do it. I said no big deal if he can’t do it we will do something else. He insisted it was fine so he did it. Not only did he not do what we wanted but the shape was completely wrong and butchered. I asked the guy who did my nails to fix it and he said you need to know what you want before you come in. I explained we did, we showed a picture of shape, told them what color which was easy of all white and matte and gems in the shape of a heart. What he did wrong was used too big of gems and didn’t place them where we asked him to place them. I paid $70 for butchered nails and an unhappy teenager. Won’t be going back here
Always get great service and the best quality I've had with nails. I always end up breaking one or 2 but I've had this set for about 5 fills and still not 1 break! Mel does great work as well as everyone else there. Highly recommend
I loved the final product - it was beautiful and the salon was clean and nice :) It was pricey but I’m enjoying the nails and I don’t know nail places well enough to know if it would have been cheaper somewhere else. I would have loved having the nail closer to where my nail met skin but it was pretty close and I’m happy how it turned out
EDIT- The polish lasted literally 3 months and would have lasted longer if I wouldn’t have taken it off, also I realized it would deff have been more somewhere else. TOTALLY RECOMMEND
This place is awesome! My mom and I just moved to the area and we were struggling to find a place… We went to a restaurant and the waitress recommended it to us, it is excellent! The staff is so kind and professional and they really do what you ask them to. I go to Henry for my nails and Angel for my toes and they are both very detailed and concerned with you liking the way your nails turn out. This is definitely one of the best in Toms River!
Place Pictures
City Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Crowd
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LGBTQ+ friendly
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
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