Quick Facts About Pro Nails
Pro Nails place has received mostly positive comments, indicating several strengths in their services and customer experience. However, there are a few negative comments that highlight potential weaknesses. In this analysis, we will examine the strengths and weaknesses of Pro Nails place as reflected in the comments provided.
Strengths:
1. Efficient and Friendly Service: Customers appreciate the efficiency of their services, such as Tina being able to complete an SNS dip in under an hour. The staff is described as friendly, helping customers pick the perfect fall color and creating a pleasant atmosphere.
2. Skillful Technicians: Many customers specifically mention the great job done by the technicians. Howee is praised for saving eyebrows, while Mickey is commended for consistently delivering amazing nails. These technicians demonstrate their expertise and improve the overall customer experience.
3. Good Value: Several comments highlight that Pro Nails place provides great quality services at a reasonable price. Customers from out of town mention that if they lived there, Pro Nails would be their go-to nail shop.
4. Positive Energy: The salon is described as having good energy and a pleasant atmosphere. This creates a comfortable environment for customers to relax and enjoy their treatments.
5. Customizability: Many positive reviews mention how the technicians accommodate specific requests, such as freehand designs. This indicates that Pro Nails place is willing to cater to individual preferences and create unique nail art.
Weaknesses:
1. Inconsistent Service: One negative comment suggests that the technicians at Pro Nails place can be inconsistent. The customer mentions being passed around and encountering attitudes from the staff. This inconsistency in service quality may be detrimental to their reputation.
2. Reliance on Pictures: Another negative review mentions that the technicians prefer copying designs from pictures rather than offering freehand options. This could limit the creative potential and customization possibilities for customers who prefer unique and personalized nail art.
3. Poor Customer Service: One customer felt that the staff was rude when insisting on freehand designs. This negative interaction reflects poorly on Pro Nails place's customer service and may deter potential customers.
Overall, Pro Nails place has significant strengths, including efficient and friendly service, skillful technicians, good value, positive energy, and customizability. However, they should address the weaknesses mentioned, such as inconsistent service quality and poor customer service, to improve the overall customer experience and maintain a strong reputation.
Best TL Reviews
Tina did my SNS dip in under an hour! She was so friendly and helped me pick a perfect fall color. Thank you so much! I definitely would come back if I lived in town. Great, friendly staff.
I was visiting from Indy I came in on a Friday morning. The young lady who did my pedi and nails did a great job she took her time. Great price as well If I lived here this would be my nail shop
Was able to walk in and go straight to a chair I don’t know the young lady that done my feet but she was awesome but the topper was MsTina I really had no idea what I really wanted from a picture and her twist I got this I’ve received so many compliments on m nails she will be my nail tech from now on ????
I have been going to Mickey and Howee for over 4 years now and am happy every time!! Howee SAVED my eye brows and Mickey always does amazing nails!! I have been to other salons and every time I do I regret it.. Everyone at Pro Nails takes pride in what they do and they always do a great job!!
They are lazy they ask you what you want then pass you around! They have attitudes they don't like to freehand they want a picture to copy off but if I'm paying and I want free hand Don't tell me either find a picture or get out so rude! I could never again!!
The Techs are friendly and professional.
It's mainly pleasant with good energy, Charlie takes his time with your nails and is very personable, Tina does good but Tiffany is the master artist
Howie did a great job on my pedicure & Mickey did great with my nails...this photo is two weeks later..still looks good. This place gets 5 stars from me. Not what I expected from the hood????????
Place Pictures
Pro Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 05:30 PM |
| Sunday | Closed |
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Location
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