Molasses Barber and Beauty

+1 404-373-1860

2233 College Ave NE, Atlanta, GA 30317 United States of America

Open Today: -

Quick Facts About Molasses Barber and Beauty

Strengths:

1. Excellent braiding services: The stylist Lyric received high praise for her braiding skills. A customer mentioned that she did an excellent job braiding her grandson's hair, even exceeding expectations. This indicates a strong expertise in braiding and a dedication to delivering high-quality results.

2. Skilled barbers: Several customers mentioned having the best barber and being pleased with the consistency of the haircuts. This highlights the skill and proficiency of the barbers at Molasses. A long-time customer even expressed loyalty towards the establishment because the owner, who is also a barber, helped them during difficult times. This demonstrates a strong level of experience and expertise within the team.

3. Local and independent business: Molasses is mentioned as a locally owned and operated business, which can be seen as a strength by many consumers who are looking to support small businesses in their community. Supporting local businesses contributes to the local economy and builds a sense of community.

4. Warm and friendly atmosphere: Customers frequently mentioned the warm, friendly, and easy-going atmosphere at Molasses. This can create a welcoming environment for customers, making them feel comfortable and relaxed during their visit. A customer specifically mentioned the professional and friendly service they received, indicating that the staff values customer satisfaction.

5. Convenient location: The fact that the barbershop is connected to a restaurant adds convenience for customers. They can have a meal before or after their appointment, saving them time and allowing for a more enjoyable experience.

Weaknesses:

1. Inconsistency in pricing information: One customer mentioned a discrepancy in the price quoted over the phone and the actual price charged at the barbershop. This situation demonstrates a lack of consistency and communication within the establishment. Inconsistency in pricing can create confusion and dissatisfaction among customers.

2. Unprofessional response: In response to the pricing discrepancy, a staff member replied in an unprofessional manner, stating that they did not know who the customer spoke to over the phone. This response is unhelpful and may damage the establishment's reputation. Professionalism is vital in maintaining a positive customer experience.

Overall, Molasses Barber and Beauty place has strengths in offering excellent braiding services, skilled barbers, being a locally owned and operated business, providing a warm and friendly atmosphere, and having a convenient location. However, there are weaknesses concerning inconsistency in pricing information and unprofessional response from staff members. Addressing these weaknesses would enhance the overall customer experience and ensure continued customer satisfaction.

Best TL Reviews

1st time receiving services at this Establishment. It’s a Barbershop and Beauty Salon. The stylist LYRIC is a braider. She braided my grandsons hair he is 8 it was everything. I inquired via text and sent a picture and she did an excellent job. Loved, Loved her work. It was better than the picture. We will be coming here for all his braiding needs! And her prices are good.

I have the best barber!!! Always on point ????

I have been around molasses for 18 yrs. Both barbers are cool ppl. I'll always spend my money here because the owner is a barber and he blessed me when I was down and in need. Great guy now I'm up I'm spending with him. Real story

Call before I went up there to confirm amount for a kids haircuts...guy over the phone says 15 dollars for a 12 year old ....my 12 year old son gets his hair and the barber asks for $20. I said I called over the phone and someone said it was 15 for a 12 year old...the guy replied he didn't kno who I talked to on the phone...I thought that was very unprofessional...he doesn't know who answered the phone but it's only 2 of you in there working... Smh won't get my service again on account of that guy.

I got my first haircut at Molasses today, and I'll be back. The haircut was outstanding and the service was not only professional but warm and friendly too. If you're looking to support a locally owned and operated business that is offering great service, look no further!

Molasses is a very nice barbershop, my boyfriend is pleased to have found a consistent barbershop. The atmosphere is very down to earth and the owner is professional and does a nice job, efficient with time!

Warm, friendly, easy-going atmosphere. Great haircut too. I'll be back!

Great, comfortable, clean environment. The barbers are fast and the cuts are sharp. The shop is connected to a restaurant, so you can grab a bite to eat after you're done.