Quick Facts About V & N Nails
with the final result. She is very skilled and knowledgeable about different nail techniques and designs. I always leave the salon feeling happy with my nails.
One of the strengths of V & N Nails place is the care they take with customers' hands. They do not use too much drilling, which can be damaging to the nails. This shows that they prioritize the health and well-being of their customers' nails.
Additionally, the commenter mentioned that the conversation with the nail technician was good. This suggests that the staff at V & N Nails place are friendly and able to engage in pleasant conversation with their customers. Good customer service is a valuable strength for any business, as it can help to create a positive and comfortable atmosphere for customers.
A returning customer mentioned that they have been going to Holly since high school and still continue to get their nails done by her. This speaks to Holly's skill and expertise in manicures, as well as her ability to build and maintain customer loyalty. Recommending a nail technician is a strong indication of customer satisfaction.
On the other hand, there are several weaknesses mentioned in the comments. The cleanliness of the salon is a concern for some customers. They mentioned that the place is dirty, old, and musty. A clean and well-maintained salon is crucial for ensuring a pleasant experience for customers. If the salon fails to meet cleanliness standards, it can lead to a negative impression and drive away potential customers.
Another weakness mentioned is the limited range of services offered. The commenter noted that they only offer a few services, which may limit the options for customers who are looking for more specific or specialized treatments. Offering a wider range of services can help attract a broader customer base and cater to different preferences and needs.
There were also complaints about the prices for gel polish being too high. Pricing is an important aspect of any business and can greatly influence customers' decisions. If the prices are not competitive or reasonable, it may deter potential customers from choosing V & N Nails place. It is important for businesses to regularly assess their pricing strategy to ensure it is fair and in line with market standards.
The fact that the owner is the only person doing nails in the salon can be seen as both a strength and a weakness. On one hand, having the owner personally attend to customers can create a sense of reliability and expertise. However, it can also be a weakness if the owner is overworked and unable to provide the same level of service as multiple trained staff members could. Additionally, relying solely on the owner to do all the nail services may result in longer wait times or limited availability for appointments.
Furthermore, there were complaints about the lack of friendliness and rude behavior of the staff. This is a significant weakness as customer service is crucial in the beauty industry. Being polite, accommodating, and helpful is essential for creating a positive experience for customers. Rude behavior can leave a lasting negative impression and drive customers away.
In conclusion, V & N Nails place has strengths in their care for customers' hands, good conversation, and the skill of certain nail technicians, such as Holly. However, there are weaknesses in the cleanliness of the salon, limited range of services offered, high prices for gel polish, and negative experiences with staff members. Addressing these weaknesses and striving for improvement can help V & N Nails place provide a better overall experience for their customers.
Best TL Reviews
This place is the absolute worst! It’s dirty and ran down, they only offer a few services, charge too much for gel polish. They probably should all go back to school to learn customer service and proper technique. And hiring some more staff wouldn’t hurt. The owner (money hungry) is the ONLY person in the whole place who actually does nails. Won’t come back here ever!
I love the care they take with my hands. Not too much drilling. Good conversation. Very polite.
Ive been going to holly since i was in high school she is great! Even with me moving outta town when I know im coming for a visit i get my nails done with her will always recommend
Walked in and the place isn’t as clean as what it should be over all. It is old, and rather musty. The polish selection leaves LOTS to be desired and verbatim I was told “we don’t do ombré here only solid color paint and French tip.” A friend and I were coming in today to both get pedicures & ombré acrylic. They lost both of our business.
Always awesome!! I went right in and was seen immediately. I love the work that I get done here. Never a disappointment!! Keep up the great work ladies and gents!!
I went to get my nails and eyebrows done. I’m on crutches with a broken ankle they didn’t even have the Courtesy of opening the door for me seeing that the door was too heavy for me to open with a broken ankle on crutches. Asking me from the doorway what do I want. Seriously? You’re a nail salon what do you think I want?
They are not friendly at all! The man that done my nails was rude, didnt want to help me find the Polish I wanted, buffed my nail bed too hard until it was red, buff my cuticles skin off, and polish my nails with gunky, thick nail polish. The girl that was before me went off on him and walked out the door MAD because he messed her nails up, then I had to get him next! ???? WORST experience AND I will never go back!
I love Holly's work. She takes her time and makes sure you are satisfied
V & N Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Amenities
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Restroom