Quick Facts About TA Nails & Spa
TA Nails & Spa has a combination of both strengths and weaknesses based on the comments provided.
Starting with the strengths, there are a few positive comments about the design and services provided. One comment mentions that the design was great, and another customer specifically mentions the nail stylist Nina being amazing, friendly, and attentive to the customer's needs. Another customer highlights the polite and helpful nature of the staff, making the overall experience pleasant. The fact that they were able to accommodate a customer without an appointment is also mentioned as a convenience.
Moving on to the weaknesses, multiple negative comments focus on the pricing and value for money. Customers express dissatisfaction with the high prices, with one customer mentioning that they felt overcharged and another stating that the salon charges different prices for new customers compared to regulars. The comment that a cash payment receives a discount while card payments are full price also reflects inconsistency in pricing.
Several customers express disappointment with the quality of the services received. One customer mentions mistakes made during a full set, such as not properly treating cuticles, a broken nail shortly after the service, and nails of different lengths. Another comment mentions the design not matching the requested image and the lack of a base color, making the original nails visible. Mediocre acrylic application, chunky acrylic on the sides, and the absence of an apex are also cited as issues. Another customer mentions bubbling nails, only half of them having a top coat, and a design added without their request. These problems collectively suggest a lack of attention to detail and a lack of skill in nail application and design.
Unsatisfactory customer service is also mentioned in some comments. One customer describes the staff as direct and not particularly friendly when adjusting their hand. Another incident is mentioned where a customer was charged more without a proper explanation, leaving them feeling dissatisfied and confused. These instances reflect poor communication and customer service skills.
In conclusion, TA Nails & Spa has a few strengths, such as friendly staff, accommodating walk-ins, and positive experiences with specific nail stylists. However, the salon has significant weaknesses, including inconsistent and high pricing, poor attention to detail in services provided, and unsatisfactory customer service. These weaknesses should be addressed in order to improve the overall customer experience and reputation of the salon.
Best TL Reviews
I was there for over two hours and was charged over $100 for this full set. The price would be fair if there weren’t so many mistakes, if he actually did something to my cuticles & if one nail didn’t break days later. The design is not good, and the acrylic application was mediocre. no apex and the acrylic is chunky on the sides. the nails are also all different lengths. also, i asked for coffin shape.
Mixed emotions! Great design but nothing like the picture I asked for or what was shown to me. Didn’t put any base color on and can still see my original nail under design. They did get me in without an appointment so that was very convenient.
I love how they make up prices as they go if you've never been there they will charge you differently. For a full set of gel I paid 86.00 I've never paid that much for a full set now I know why I don't get my nails done. They even charged me the shape of the nail I wanted. I will never go back. I'd rather pay 70 at a spa.
Also if you pay cash you get a discount, card it's full price.
I never write reviews but I felt like I have to on this place. It was $85 for a full set and that’s before tip…I paid $100 for nails that are the worst set I’ve ever received. He added a design that I didn’t ask for, and one that makes no sense… and I have my nails bubbling up along with only half of them having a top coat. I will never be going here again! Also staff was very direct and not the friendliest when re adjusting your hand. There was a girl next to me that they charged even more for and when she asked about pricing they had told her they hadn’t updated the new prices and they didn’t have time to show her why her total was the way that it was. Go to any other nail salon in the area and you will automatically have a better experience. I would save your money and not come here
Tina took care of my eyebrows, lip wax and a fill in! My eyebrows weee snatched! She took her time too! My nails were perfect and NOT thick and bulky. Go see Tina , you will love her! Very happy!
Nail stylist, Nina was amazing, friendly, and listens to her customer! I will definitely be back on a regular basis! I had a great experience and would recommend trying TA Nail and Spa????
My first time coming here! They were so polite and helpful in helping me find what i wanted. Great work!
$70 for some ugly nails. Shaped wrong, crooked and they definitely did not understand the assignment. They ruined a simple design. I still paid but shouldn't have because now I have to go get them redone somewhere else. I've never had such ugly nails before. Looks like a 5 year old painted them!!!!
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TA Nails & Spa Info
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Today
Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 11:00 AM - 06:00 PM |
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