Hair Engineers West

+1 636-390-2022

1107 Washington Square Center, Washington, MO 63090 United States of America

Open Today: -

Quick Facts About Hair Engineers West

Hair Engineers West place has several strengths that are highlighted in the comments provided. Firstly, customers have been going to this place for almost 20 years, indicating their loyalty and satisfaction with the services provided. Monica, in particular, is highly praised as customers love her and appreciate her friendly demeanor. This shows that the staff at Hair Engineers West place are personable and create a welcoming environment for their clients.

Another strength is the ability to accommodate walk-in customers. One comment specifically mentions that they were able to get the cut and style they wanted in just 15 minutes as a walk-in. This is impressive as other places sometimes take longer and may not always deliver the desired result. The efficiency in serving walk-in customers suggests that the staff at Hair Engineers West place are skilled and able to work under pressure.

The ability of the stylists to recreate the desired look is also highlighted as a strength. Multiple customers mention that they showed pictures of what they wanted and the stylists were able to make it happen. This demonstrates that the stylists at Hair Engineers West place have good listening and comprehension skills, allowing them to understand and deliver on their clients' requests.

The professionalism of the stylists is another strength mentioned in the comments. Customers appreciate the fact that the stylists are helpful, great at their job, and provide excellent cuts and color. Debbie, Vicky, and Chrystal are specifically mentioned as stylists who have done a great job according to the customers' expectations. The professionalism of the stylists at Hair Engineers West place is seen through their ability to deliver on their clients' requests, their expertise in cuts and color, and their willingness to share styling ideas or listen to the clients' preferences.

The reasonable prices at Hair Engineers West place are also mentioned as a strength. One comment specifically states that the price was not shocking and very reasonable. This suggests that the salon offers competitive prices which can attract customers, especially in an area with a lot of competition.

However, there are also some weaknesses mentioned in the comments. One customer mentioned a scheduling conflict and lack of communication that led to disappointment and the need to reschedule. This indicates that there might be some issues with the salon's appointment booking system and communication practices. This feedback suggests that Hair Engineers West place should work on improving their communication with clients and ensuring that scheduling conflicts are resolved more effectively.

Another weakness mentioned is the lack of availability when a scheduled stylist called out due to back pain. Although the salon tried to notify the customer, the customer was unable to receive the calls. This suggests that there might be a need for a more efficient system for informing customers about such changes or a backup plan to ensure that appointments can still be accommodated even in unforeseen circumstances.

In conclusion, Hair Engineers West place has several strengths including their loyal and satisfied customer base, friendly and skilled stylists, ability to accommodate walk-in customers, and reasonable prices. However, there are also some weaknesses highlighted such as scheduling conflicts and lack of communication. By addressing these weaknesses and building upon their strengths, Hair Engineers West place can further improve their services and customer satisfaction.

Best TL Reviews

We have been going here for almost 20 years. We absolutely love Monica and all the friendly girls when we have needed a fill in are just as great. They do an amazing job of listening and trying to understand exactly what you want. I've never seen anyone leave here unhappy or without a smile.

Showed up as a walk-in, they were able to get me in and get me the cut and style I wanted literally in 15 minutes! And it was what I wanted, vs other places I've been who took forever and made my hair look like trash.

This place was great! Showed her the photo of what I wanted, and she made it happen.

I've used the business before for a haircut and the stylist was super helpful and super great. She did an excellent job cutting my hair. I had another appt scheduled for today to just get a haircut and I guess the stylist I was scheduled with called out due to back pain. Which I understand. They did try and call me to notify me, but I missed the call. I tried to call back twice and no one ever answere3d so I arrived for my appt time 15 minutes early. I waited for 15 minutes and then someone came and asked if I had been helped. I said no and told them I had an appt with so and so. The woman said "oh yes she's out today but this lady can help you." From the back I hear "well I tried to call her to tell her I didn't have time but no one answered" to which I replied that I tried to call back twice with no answer. Great cuts but there is too much competition in Washington to just stick to this place. I am a mom of three and work full time. The simple joys of just getting a hair cut are few and far between and I was so disappointed that i needed to reschedule. So 3 stars for good cuts, but didn't give 4 or 5 due to scheduling conflict and lack of communication.

The girls here are great. Vicki has been cutting my husband's hair for a while. She always does a great job. I recently brought my youngest daughter in for a cute pixie cut and Rhonda was amazing. My daughter really liked her and her haircut.

Vicky is the best! First hairdresser that I have been completely happy with. Excellent with cuts and color

Chelsea is like the daughter I wish I had❤️

Debbie did a great job cutting my hair. She did exactly what I wanted. She's professional and shared a styling idea towards the end that put the perfect finishing touch on my cut.

Chrystal listened to me and did my hair the way I wanted it. Very nice people. Was not shocked at the price, very reasonable. There was no hard selling for "product ". I am so glad! I will go back.