Quick Facts About Fantasy Nails
Fantasy Nails Place has several strengths and weaknesses based on the comments provided.
One of the strengths mentioned is that they are open late, which can be convenient for those with busy schedules. Additionally, Nancy, one of the staff members, is praised for her pedicures and is described as "awesome." This suggests that some of the staff members at Fantasy Nails Place are skilled and provide quality service.
However, there are several weaknesses that emerge from the comments as well. The most common complaint is about the poor quality of the service provided. Multiple customers mention that their nails broke shortly after getting them done, indicating a lack of durability in the products used or the application process. One customer even mentioned that they took off the nails altogether due to their dissatisfaction, suggesting that the service was not up to par. Another customer pointed out that they had to pay $40 for an ingrown nail treatment and bumpy nail polish, suggesting that the services may be overpriced for the quality provided.
In addition to the poor quality of service, there are several complaints about the staff's attitude and professionalism. Multiple customers mention that the staff members were rude and had a bad attitude. In one instance, a customer was hurt during the service and the staff member did not take responsibility or offer any resolution to the issue. This lack of accountability and poor customer service can be a major weakness for Fantasy Nails Place.
Hygiene issues were also mentioned, with one customer mentioning that the salon appeared unsanitary. Another customer complained about the lack of lotion or oil application during the service, suggesting that the salon may not prioritize cleanliness or providing a thorough and comprehensive service.
Another weakness mentioned is the rushed nature of the service. Some customers felt that the service was rushed and lacked attention to detail. One customer experienced a rushed service with their nails, while another felt that their pedicure was rushed due to another client being prioritized. This lack of attention and rushed service can lead to subpar results and dissatisfaction among customers.
Based on the comments, it is clear that Fantasy Nails Place has several weaknesses that affect its overall quality of service. The poor quality, rude staff, lack of hygiene, rushed service, and overpricing can be major deterrents for potential customers. However, it is worth noting that there are occasional praises for specific staff members, suggesting that there may be some skilled and friendly individuals at the salon. Overall, Fantasy Nails Place must address these weaknesses and work on improving the quality of their service and customer experience to regain customer trust and satisfaction.
Best TL Reviews
I went in to get a nail fixed that had broken off already expecting to not get a perfect match because I had originally gotten them done in my home state a couple days prior. Not only did they do the sloppiest job possible, the lady literally pried the remaining nail off with clippers instead of soaking them. DO NOT GO HERE
Terrible. Just. Terrible. Lol
Overpriced and rude. I paid $40 for an ingrown nail and bumpy nail polish. The lady doing my pedicure was mumbling under her breath the whole time. From the tone of it she wasn't saying nice things. If I could give them zero stars I would. SAVE YOUR TIME AND MONEY! DO NOT GO HERE. Even if its because they're open late DONT DO IT ! THEY ABSOLUTELY SUCK. !
When I came to nails salon to get pedicures and full set, I didn’t like how unsanitary this place where. I also didn’t like how long it took for them to do my nails and toes. I was in there for almost 4 hrs. 4 nails broke after only 2 days. When I came back they fixed it but had a bad attitude. 3 days later another 2 nails broke. Rather than get it fix I just took them off. What a waste of $50 dollars.
Have been a loyal customer up until today! Loni has been doing my pedicures for a while now and I always tip well and book appointment a month in advance! Last month she was working on 3 other clients in between mine and she needless to say did a poor poor job! Today she hurt my toe same toe twice so badly I pulled away ! She acted as if she did nothing! She did a crappie job even when I politely explained she needed to do better this time because she rushed through last month! She was VERY RUDE!! I will not go back and would tell others to run for their lives !
This place is horrible if you don't like what they do and ask them to fix it they will barley try. After I tried pointing out bubbles in the nail the lady grabbed my arm and dug her nails in me to "show"there was no bubbles. I already payed 75$ for everything and they threatened me and started yelling at me. Never again. The brookside nail salon on the other side of March lane has the same abusive crazy lady. Beware and go somewhere else. I wish I called the police and made a report
I’ve been here before I remember thinking the last time I was there that it seemed very rushed. Fast forward probably a good year I go there today to get a fill on my fingers and a pedicure. While what appeared to be a very new person was doing my pedicure the woman comes over and starts doing my nails. She finished my nails very quickly.
She didn’t try trimming them up cleaning them up I sat there with the fingernail file while the very slow new guy was doing my toes. I pay them I get to my car a lot on my mind wasn’t really thinking just got out of there and left and it hit me… Not one time not one single time on my feet or my hands did lotion or oil get applied not once??? I will never go back.
Nancy is the owner/operator of this location. She also the person that applied a new full set for $35 + $5 to have coffin shape. Nancy did a horrible job. I also had a pedicure done by Penny and while sitting there i asked if she could redo my nails and change the color.
The bad customer service is that Nancy did not own up to the horrible job she did for 40.00 bucks. Instead of waiving the 10 bucks to change my nail color, she refused to accept responsibility of the horrible job she did. If i could add the pictures to for proof i would.
Penny was awesome. It took another hour to make my nails as the should be.
Fantasy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 10:00 AM - 06:30 PM |
How to go there
Location
Places