Quick Facts About M T Nails
M T Nails place has received a mix of positive and negative comments, indicating both strengths and weaknesses in their services. To further analyze their strengths and weaknesses, let's break down the comments and evaluate the key points.
Strengths:
1. Clean facility: One of the positive comments indicates that the facility is clean. This is a significant strength as it shows the establishment's commitment to maintaining a hygienic environment, which is crucial for a nail salon.
2. Wide range of options: Customers appreciate the variety of nail colors, gels, and dip powders offered by M T Nails place. This strength indicates that the salon provides a wide selection for customers to choose from, enhancing their overall experience.
3. Good job on eyebrows and lashes: Several comments mention that M T Nails place does a good job on eyebrows and lashes. This strength indicates that they excel in these particular services, which can attract customers looking for expert eyebrow grooming and lash services.
4. Loyalty and customer recommendations: One comment mentions that the customer has recommended M T Nails place to many people. This indicates a strong customer base and loyalty towards the salon. Positive word-of-mouth recommendations can help expand the customer base and overall business success.
Weaknesses:
1. Inconsistent quality: A few comments highlight inconsistencies in the quality of services received. One customer had a negative experience with a new employee, while another had to repeatedly request changes during their appointment. These weaknesses indicate a lack of consistency and quality control within the salon, which can lead to dissatisfaction among customers.
2. Poor customer service: Some comments mention rude behavior from the employees. One customer asked an employee to wash their hands, resulting in a confrontational response. This indicates a weakness in customer service, as employees should prioritize customer comfort and satisfaction.
3. Lack of communication: One customer mentioned that the salon frequently closes during posted work hours without updating customers. This indicates poor communication and a lack of consideration for customers, which can lead to frustration and a loss of trust in the business.
4. Nail issues: Several comments indicate issues with their nail services. Nail polish chipping after a few days and nails breaking easily are mentioned. These weaknesses indicate a lack of skill or attention to detail when it comes to nail services, which can result in customer dissatisfaction.
Overall, M T Nails place has strengths in terms of cleanliness, a wide range of options, and expertise in eyebrows and lashes. However, they exhibit weaknesses in inconsistent quality, poor customer service, lack of communication, and issues with nail services. Addressing these weaknesses through better training, improved customer service protocols, and open communication can help M T Nails place enhance their overall reputation and customer satisfaction.
Best TL Reviews
So happy MT nails came to Fortville. The facility is clean and they offer a great amount of nail colors, gels, and dip powders. Because they are so good, they are usually very busy and I've had to wait for a pop-in pedicure, so I have started making appointments. I have recommended to many people.
The first time I went there the experience was horrible the lady must of been new she was Dominican I believe I had to go back a few days later because one broke I didn’t like them at all the young girl fixed it and kept asking me who did them and saying next time you come don’t let her do them ask for somebody else. The second time I went the older lady did them n I had to keep telling her look at the acrylic is too thick or that’s too thin but she finally got it right and I loved the turn out the design and everything they do a good job on my eyebrows
This business should be using a social app to update paying costumers about being closed during posted work hours. Happening way too many times I can count. Hard to support a business
They are extremely rude. I asked the girl to wash your hands after she massage a woman's foot before she does my nails and she told me fine I won't do your nails then because I'm not washing my hands. Re lady that does eyebrows did a good job
Every time I go here I love the service. But the last recent time I went I got a new worker to do my nails! Horrible! My nail polish started chipping about 3 days later! Then I broke a nail so I decided to take them all off...I noticed that the acrylic was really thin on my nails which made them break so easily! And the owners daughter had the nerve to tell me "let me know how long your nails last" so apparently they knew she wasn't that good with nails!!
This place is awesome I love the way they do nails beautiful
I love them always having my grippers on point they like family fr and LaLa is so sweet and goofy nobody does my nails but them period ‼
Terrible place to get your nails done. Nail polish will not last and nails will look a mess. They do good lashes and eyebrows. That's all
M T Nails Info
Amenities
Health & safety
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Appointment required
Payments
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Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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