Quick Facts About Ansan Nails & Spa
Ansan Nails & Spa has received a mix of positive and negative reviews from customers, highlighting both the strengths and weaknesses of the place. In this analysis, I will discuss these aspects in detail.
Starting with the strengths, one of the recurring positive comments is regarding the quality of their pedicures. Multiple customers have mentioned that the pedicure experience at Ansan Nails & Spa is great, with no pain and a wonderful massage chair. This suggests that the salon has skilled employees who are able to provide a comfortable and relaxing experience for customers during pedicures. Additionally, there have been comments stating that they received the best pedicure they have ever had, indicating that the salon excels in this area.
Another strength of Ansan Nails & Spa is their ability to accommodate customers' needs and preferences. One customer mentioned that they showed a picture of what they wanted and got exactly that, demonstrating that the salon is capable of meeting specific requests and delivering desired results. This suggests that the salon has skilled technicians who can replicate desired nail designs and shapes, providing a personalized experience for customers.
Additionally, the salon has also received praise for their customer service. One customer mentioned that the staff was busy but still managed to accommodate her request to fix her nails before a photoshoot. This indicates that the salon values customer satisfaction and makes an effort to prioritize their needs, even during busy periods. Such attentive customer service can contribute to a positive overall experience for customers.
Moving on to the weaknesses, customers have expressed dissatisfaction with the quality of the services provided, particularly in terms of nail application and nail design. Multiple customers have mentioned uneven and messy applications of gel polish and a lack of attention to detail. This suggests that the technicians at Ansan Nails & Spa may lack consistency and may not always deliver the expected level of quality in their work. These negative experiences can significantly impact customer satisfaction and deter them from returning to the salon.
Another weakness highlighted by customers is the lack of attention given during services. Some customers have mentioned feeling rushed, even with appointments, indicating that the salon may not have enough staff or time management skills to properly attend to each customer. This can result in subpar services and a less enjoyable experience for customers.
Furthermore, there have been complaints about poor communication from the staff. One customer mentioned that the technician laughed at them and questioned their preferences, demonstrating unprofessional behavior that can negatively impact the overall salon experience.
Lastly, pricing concerns have also been raised by customers. Some have mentioned that the services provided did not justify the high prices charged by the salon. Customers expect to receive value for the money they spend, and if they feel that the services do not meet their expectations, they may perceive the salon as overpriced.
In conclusion, Ansan Nails & Spa has strengths in terms of their pedicures, ability to accommodate customer preferences, and customer service. However, they also have weaknesses in the quality of services provided, attention given during appointments, communication from staff, and pricing. Addressing these weaknesses would be crucial for the salon to improve customer satisfaction and create a positive reputation within the industry.
Best TL Reviews
Was in yesterday for a dip powder mani and gel pedi. I’ve been here a few times nothing espectacular but was near by so wanted to try them again. My pedi was an okay, I like Pedis for their massage I got at least a 5min massage at the most. Pedi was okay but felt $45 for a 20min gel pedi was a bit much considering I didn’t get a hot towel or lotion massage. I don’t mind paying but would have liked a better pedi experience. My powder dip mani was also okay. She did an okay job but when I left my nails were stuck to my finger since my nails were so short, which I understand. So I was trying to peel the nail off of my finger and just as I did that my thumb nails started chipping. Both thumb nails chipped, which was very noticeable since you can see the thickness of the powder dip missing. I went in today to get it fixed, since we have photos today. Otherwise I would have waited or not gone back to be honest. But I called to see if they could fix my nails and told them I had a Photoshoot. They put me back with my nail tech Jessica. I was glad they were going to fix my nails considering they were very busy. So she filed my nails and painted them with a clear coat. Didn’t fill in with powder dip or made sure they were smooth. I told her I thought she would put something on top to fill in the chip she said “no I fix for you already”. I said yes but you can still see it, she then again said “ no I fix for you already see”. I would have appreciated if she would have taken the time to actually fix it and not rush to get me out. $46 for a powder dip that lasted me a few hours is not okay. Just sharing my experience, I know they are busy but taking care of customers should be a priority.
These are the worst nails I’ve ever gotten..I asked for square and I like the shape of some of them but the middle fingers are not the same shape? And they’re super thin. The guy didn’t even get the glue or acrylic off my fingers and I asked for a tiny little letter C and it’s giving horse shoe. Also he was like lowkey laughing at me and kept questioning everything I said I wanted. Def won’t come again
The best pedicure I have ever found. Never any pain and the message chair is wonderful.
Had an appointment at 2, didn't get seen for 45 min and then the guy who did mine, clearly didn't know what he was doing, watched the lady do my husband's who did great, first time here and VERY unsatisfied for $145.00
My Mom, sister and I all had pedicures here for the first time. Great experience. Best pedicure ever!
Did not do a good job and cut my finger and still polish in my nails even after I asked to it be removed. Wanted me to pay $10 for a bad job. The horrible thing is I have been a long time costumer and I treated horribly. I will not be coming back
Such a great place! I will continue to go back because they're the best. Showed them a picture of what I wanted and got exactly that! Love this nail salon!!
Not great work, got a gel pedi and manicure and it’s just very messy. The application is uneven and awful, definitely not worth the price. I seemed more like an inconvenience and got rushed through even though I had an appointment.
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Ansan Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 02:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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Location
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