Kim's Nails

+1 989-731-9635

623 W Main St, Gaylord, MI 49735 United States of America

Open Today: -

Quick Facts About Kim's Nails

Kim's Nails Place has both strengths and weaknesses based on the comments provided. These can be analyzed to give a balanced view of the business.

One strength of Kim's Nails Place is the positive feedback about Lily Wells. Customers appreciate her personality and friendliness, suggesting that the staff at the salon are pleasant and create a welcoming environment. This is supported by another comment that mentions the employees being nice. The friendly atmosphere can make customers feel comfortable and relaxed during their visit.

Another strength mentioned is the ability of the nail technicians to accurately replicate designs shown to them by customers. This shows their attention to detail and skill in creating desired nail designs. Additionally, the longevity of the shellac polish manicure is praised, lasting for at least 3 weeks. This suggests that the salon uses high-quality products and provides a durable and lasting service.

Customers also appreciate the efficiency of the salon. One comment mentions that they are always able to get an appointment quickly and are seen promptly. This suggests that the salon has good scheduling practices and manages customer appointments efficiently. Another comment mentions that the nail technicians do a great job, indicating that they are skilled and proficient in their work.

While there are strengths, there are also clear weaknesses in the comments about Kim's Nails Place. One recurring weakness is the inconsistent quality of service. One customer complains that their Halloween-colored nails were not done properly, with acrylic not covering the whole nail bed. This suggests a lack of attention to detail and inconsistent execution of services. Another comment mentions the need for a fill after only three days, indicating a potential lack of longevity in their services.

Hygiene and safety are also areas of concern. One customer describes a painful experience during a pedicure, stating that the nail technician cut deeply into their toe and used unsterilized utensils. This raises questions about the salon's hygiene practices and adherence to health and safety standards. The customer also highlights the absence of sterilized utensils and plastic liners, which are expected in professional nail salons to prevent cross-contamination. The lack of attention to hygiene raises concerns about sanitation and the potential risk of infection for customers.

In conclusion, based on the comments provided, Kim's Nails Place has certain strengths, such as friendly staff, skilled nail technicians, efficient service, and the ability to replicate desired nail designs. However, there are also clear weaknesses, including inconsistent quality of service, lack of attention to detail, and concerns about hygiene and safety practices. These weaknesses need to be addressed and improved in order for Kim's Nails Place to provide a consistently high-quality and safe service to its customers.

Best TL Reviews

Lily Wells is Great!! I Love her personality and friendliness!!!

This is my usual spot I always go to. Friday the 14th I got some halloween colored nails. My 2 pointer fingers, the acrylic did not cover my whole nail bed. Along with both middle fingers and ring fingers. 3 days after it looked like I already needed a fill. Hopefully this does not continue. $60 is a lot for a half done job.

I went for a pedicure. The technician, as she was trimming my nails, cut so deeply into the side of my big toe that I jumped in pain. Then, of course, as she wiped the toes off with what I assume was nail polish remover, the liquid seeped into the hole for another jolt of pain. Additionally, I saw little attempt at sterilization of utensils. She grabbed clippers, buffing block, and battery operated buffing tool which she used to trim away my cuticles right off of her tray where she had placed them after her last client. I am used to businesses that bring out a new set of utensils that have been sterilized and sealed in plastic as well as having a plastic liner in the tub so that there is no chance of cross contamination. Not this place. I did notice that she used a spray cleaner on the tub before I was to use it. All in all, I was very disappointed. Hopefully I don’t develop an infection.

They are the best! Always get what i show them and they have so much patience. 10/10

I absolutely loved how they did my nails each time I've been there.

This is a design representing Memorial Day that I have found online and yes they copied it perfectly.

Kim's nails always does a beautiful job on my nails. I get a shellac polish manicure and it lasts for at least 3 weeks.

They always get me in right away and do a great job!!!

I had a good time and they was very nice there.