Quick Facts About Kathmandu
Kathmandu Place, based on the comments provided, has both strengths and weaknesses as a piercing shop.
One of the strengths highlighted by multiple commenters is the friendly and welcoming staff. Many customers express their appreciation for the pleasant and helpful demeanor of the employees, specifically mentioning their interactions with children. This positive and warm customer service creates a comfortable environment and makes the overall experience enjoyable.
Another strength of Kathmandu Place is the cleanliness and hygiene practices. Customers consistently comment on the high standards of cleanliness maintained at the shop. This is particularly important in the context of piercings, as proper hygiene can prevent infections and complications. The staff's dedication to maintaining a clean environment is regarded as commendable.
Additionally, the shop is praised for its professionalism and emphasis on aftercare. Customers mention that the staff provides thorough explanations on how to take care of the piercings and offer salts for cleaning purposes. This attention to detail and commitment to aftercare demonstrates a commitment to the well-being of customers even after the piercing is done.
Furthermore, Kathmandu Place is noted for its expertise and knowledge in the piercing field. Customers appreciate the staff's willingness to answer questions and their ability to guide customers through the entire process. This expertise instills confidence in customers and reassures them that they are in capable hands.
However, there are also weaknesses highlighted in the comments. One customer mentions their dissatisfaction with the use of externally threaded jewelry, which they believe causes more pain during the piercing process. Another comment expresses disappointment with the limited availability of internally threaded jewelry and a perceived condescending tone from the staff when inquiring about it. These complaints suggest that diversifying the jewelry options and improving communication with customers regarding their preferences could be areas of improvement for Kathmandu Place.
Some customers also mention the pricing as a weakness. One customer notes that the prices charged are not reflected in the quality of the jewelry or the customer service received. Another commenter defends the higher prices, stating that they appreciate paying more for quality and a comfortable atmosphere. This discrepancy in opinions suggests that Kathmandu Place may need to better communicate the value of their services to potential customers to address concerns about pricing.
In conclusion, Kathmandu Place has several strengths, including their friendly staff, cleanliness, professionalism, and expertise in the field of piercing. However, there are areas for improvement, such as diversifying jewelry options, enhancing communication with customers, and clarifying the value of their prices. By addressing these weaknesses, Kathmandu Place can further enhance their reputation as a top-quality piercing shop.
Best TL Reviews
I've been twice in last 10days. Last week they pierced me, and today my daughter for her 1st ever piercing. The guys there were so wonderful with her. A real good bunch. Thank you.
Great and welcoming staff, definitely recommend this place to get piercings! No need for appointment you just come in and get it done , the wait is not long at all!! Apart from piercings it’s a gorgeous shop with lots of fascinating merchandise !!
I've had a piercing at Kathmandu previously in 2020 and all was fine - wasn't best pleased about the use of externally threaded jewellery as it does hurt more when going through the fresh piercing channel, or the use of "rock salt and warm, boiled water" as aftercare (I prefer Neilmed's Wound Wash Spray as it's sterile and less wastage) but the guy who pierced me was pleasant and had a great manner.
Went in today to enquire about a walk-in appointment - the guy on the downstairs desk was very cheerful and helpful. I made my way upstairs and asked about getting internally threaded jewellery as I was planning on a pair of piercings. The woman responded, "We ONLY use externally threaded jewellery", and the tone in which this was said made me feel like this was quite a silly request to make.
I only went in as this is something I've been thinking about for a while, but to get them today was a very last minute decision, and my normal place is closed on Mondays - the piercings I wanted also cost £25 more at Kathmandu (£65 for the pair), and regrettably, I simply don't feel the prices charged are reflected in the quality of jewellery, and on this occasion, the customer service received.
Went for my daughters first piercing, the staff were so friendly and helpful and the hygiene is uncomparable. They are also great with after care.would highly recommended going here.
I’ve been here a few times for piercings and it’s the best place I’ve ever been to for piercings, they’re professional, friendly and will make sure you know exactly how to take care with your piecing. I recommend this place to everyone who wants something pierced!! Lovely place ????
Had all my daughters piercings done here, always friendly, professional, hygienic and happy to answer any questions. Great aftercare too.
Great service, made to feel very welcome and was seen to straightaway even with no appointment made. Everything was fully explained, cleanliness was brilliant and I would definitely recommend them to anybody who asks where to go.
I have had so many piercings from here now and every time it’s an amazing experience, all the staff are really friendly and talk you through the entire process, they give you salts to clean your piercings after and all in all are just really lovely to you. I’ve read some comments about people saying it is overpriced but I really don’t think it is, I personally would rather spend more money getting pierced by a company who provides high quality piercings and a calming environment then paying a cheap price for a half arsed job. I don’t think I would feel comfortable getting a piercing from anywhere else. Amazing experience every time
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Kathmandu Info
Amenities
Payments
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NFC mobile payments
Health and safety
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Safety dividers at checkout
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Service options
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In-store shopping
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Delivery
Today
Opening Hours
| Monday | 10:00 AM - 05:00 PM |
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| Thursday | 10:00 AM - 05:00 PM |
| Friday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
| Wednesday | 10:00 AM - 05:00 PM |
| Tuesday | 10:00 AM - 05:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
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