Quick Facts About Elegant Nails
Strengths:
1. Consistent and perfect results: One comment mentioned that Elegant Nails Place always delivers perfect nails every single time. This indicates that their nail technicians are highly skilled and have great attention to detail. Customers can expect high-quality results with any shape or length they desire.
2. Excellent customer service: The comment suggests that the nail technician, Anna, has great communication skills and makes an effort to understand customers' needs before starting the service. This demonstrates that the salon values customer satisfaction and takes the time to ensure that customers get exactly what they want.
3. Skilled and creative technicians: Another comment mentioned that the technician, Pam, did an amazing job with detailed work, using both the customer's preferences and her own creativity. This showcases the salon's ability to cater to individual preferences and provide unique and personalized designs.
4. Friendly and accommodating staff: Several comments mentioned the friendly and nice nature of the staff. This contributes to a positive and welcoming atmosphere for customers, creating a comfortable experience during their visit.
5. Availability and flexibility: One comment expressed gratitude for accommodating the customer before her birthday, indicating that the salon makes an effort to fit in customers, even during busy periods.
6. Satisfactory mani/pedi services: A comment from a couple stated that both of them were pleased with their mani/pedi services, suggesting that Elegant Nails Place offers comprehensive and satisfactory services for both men and women.
Weaknesses:
1. Inconsistent service and poor communication: One comment expressed frustration over the miscommunication and lack of understanding from the manicurist. Additionally, the salon charged the customer twice, leading to dissatisfaction and frustration. This highlights a weakness in the salon's service and communication systems.
2. Long wait times: A comment mentioned a lengthy waiting period and a lack of communication when the technician started working on someone else's nails. This indicates inefficient time management and a need for better communication between staff and customers.
3. Inconsistent quality: One customer was disappointed with the results of their polish change, stating that the outcome resembled a DIY job. This suggests that there may be inconsistency in the skills and expertise of the nail technicians, resulting in varying quality of services.
4. Expensive and unclear pricing: A comment mentioned an unexpectedly high price for a service, coupled with confusion about the cost, indicating a weakness in the salon's pricing structure and transparency. Customers may feel deterred by the high prices and lack of clear information regarding service charges.
5. Uncomfortable removal process: A customer expressed dissatisfaction with the removal process, stating that it took longer than expected and involved the use of a drill on already thin nails. This suggests a possible lack of understanding or disregard for customer preferences and concerns during the service.
Overall, Elegant Nails Place has several strengths, such as consistent and perfect results, excellent customer service, skilled and creative technicians, friendly staff, availability and flexibility, and satisfactory mani/pedi services. However, there are areas of improvement that could address weaknesses such as inconsistent service and communication, long wait times, inconsistent quality, expensive and unclear pricing, and discomfort during the removal process. By addressing these weaknesses, Elegant Nails Place can further enhance customer satisfaction and maintain a strong reputation in the industry.
Best TL Reviews
the only place ill go for my nails. comes out absolutely perfect every single time. no matter what shape or length i ask for its so beautiful. ask for anna she is the literal best. makes sure to know exactly what i want before we start and has insanely great attention to detail. personally i only ever get solid black nails but i like to change up my shape at times. u wont find anyone better
If I could give 0 stars I would. My daughter went in and to get her nails done. She showed the manicurist what she wanted. She didn’t get the design at all and her nails were angled up. After we left I made my daughter call them back and say they need to fix them. They agreed and I took her back on a Wed.. My daughter called me in cause they made her pay the full amount AGAIN! The new manicurist tells me she did a whole ”new” set when she didn’t do that. She added new polish, simple 2 hearts with the correct color and filed the nails down and pointed the tips. I told her we came back for a fix not a “new” set. My daughter paid over $100 on nails that still aren’t fixed!
I will make sure everyone I know knows how they do business and tell them to go somewhere else!
Was very busy today. It took a lot longer then normal to get a fill and eyebrows done. One tech took my name and number and said she would call me in an hour. No call. 1hr15min later I go back inside to use the bathroom and notice she had started someone elses nails. I sit back down and patiently wait.
I ended up getting Pam who did my nails and eyebrows. She did amazing detailed work. She listened to what I wanted and used her own creativity (what I asked for) and I left happy with my nails but annoyed that I was there for 4 hrs for a fill and wax.
Got a polish change but my nails look like I painted them myself. Pedicure was alittle better. They also charge 3.00 to take off gel polish. Smh
Stopped in to just get a full set removed. They were very nice but it took much longer than other places I’ve gotten removals (took about 35 minutes) and I was expecting the normal maybe $10-15 since they didn’t have pricing listed or mention it. There was no soaking the nail with foil which I’m sure is what speeds it up and A drill was used to do the full removal which I don’t like because I have thin nails already and she used the drill on the part of my nail that had grown out and did not need to be filed…. So thanks for that. Also the removal cost me $27.00…… I don’t know if this is new pricing for removals but I only had clear acrylic with a French tip so I don’t see why it was so expensive. Again they were nice but I will never go back.
Its getting closer to my birthday and I decided I'd let myself get my nails filled, I wanted to say thank you to these ladies for getting me in . I believe it's Beth that was the one who did my nails today wanted to say thank you as well to her and that I appreciate it.
Hubby and I both got mani/pedis. We are boyh very pleased.
I came in with nails all filed down from a previous salon who apparently couldn’t do what I asked. Tammy and her crew got me right in, went to work and they’re absolutely beautiful! Thank you Tammy and crew!! ♥️♥️♥️♥️
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Elegant Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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