Quick Facts About Nails Co
Strengths:
1. Excellent customer service: The comments consistently mention how the staff members, specifically David, Tony, and Joe, listen to customer preferences and deliver satisfactory results. They pay attention to detail, take their time, and make sure customers feel comfortable and happy with their services.
2. Skillful and experienced technicians: Customers appreciate the level of skill and precision displayed by the technicians at Nails Co. They are able to mend broken nails carefully and provide beautiful nail art designs. Joe is specifically mentioned as being great at his job and ensuring a pain-free experience.
3. Clean and hygienic environment: Multiple comments mention how clean the salon is. This is an important factor for customers when choosing a nail salon as it indicates a commitment to hygiene and sanitation. A clean environment can help customers feel more relaxed and at ease during their visit.
4. Efficient service: Customers mention that there was little to no wait time, even on busy days such as Fridays. Quick service is a strength of Nails Co, as it allows customers to get their nails done without significant delay or inconvenience.
5. Friendly and accommodating staff: The staff members at Nails Co are praised for their friendly demeanor and customer-oriented attitude. They create a welcoming atmosphere and are willing to go the extra mile to ensure customer satisfaction. They are understanding and supportive when accidents happen, such as a smudged nail polish.
Weaknesses:
1. Limited availability: One weakness that can be inferred from the comments is the issue of availability. Since some customers mention wanting to find a new nail technician or being hesitant to try a new place, it suggests that Nails Co may have limited availability of skilled technicians. This could lead to longer wait times or difficulties in getting an appointment, especially during peak hours.
2. Language barrier: One comment mentions that the male nail technician spoke great English, suggesting that there may be some language barrier challenges with other technicians. This could pose a communication issue for customers who have specific needs or preferences and may require detailed instructions or explanations.
3. Lack of diversity in services mentioned: While the comments are generally positive, the limited scope of services mentioned (mainly focusing on nail services) suggests that Nails Co may have a narrower range of offerings compared to other nail salons. This could potentially limit customer choices and preferences, especially for individuals seeking additional beauty services or spa treatments.
In conclusion, Nails Co has several strengths that contribute to its positive reputation, including excellent customer service, skillful technicians, a clean environment, efficient service, and friendly staff. However, there are also a few weaknesses to consider, such as limited availability, potential language barrier challenges, and a narrower range of services. Overall, the positive comments outweigh the weaknesses, indicating that Nails Co is a reliable and enjoyable nail salon for many customers.
Best TL Reviews
David did a fantastic job on my nails, he truly listens to what his customers wants. Tony and Joe both do a great job as well but I think I found my new guy. Thank you for making me feel pretty again. It’s the little things in life ????
Recently visited Nails Co. And was very happy with the services I received. I had two nails that had broken and were painful. I was treated with concern and they were mended carefully. The team are very happy and worked together well.
I enjoyed their laughter and joking with each other. I would recommend them.
Joe is awesome! Not only does he do a great job he NEVER hurts me. It seems neither every other nail technician I have gone to ends up hurting me - sometimes drawing blood (not at this salon).
I dont live in the area, but was visiting a friend & wanted to get my nails done. Its a toss up when you go somewhere new. You never tm really know what you're going to walk out with, right? Well... I was very, very HAPPY with their service and my manicure. My nails look beautiful ???? This place was clean & the male nail tech spoke great English and even hooked around with me. I definitely recommend this place!!!
Super clean. There was no wait on a Friday evening. The gentleman that did my nails was very detailed and took his time. He was very kind.
Joe is great, he does a beautiful job on my nails! Lina does a great pedicure. Shop is very clean!
I could not believe the time given to each customer and the level of precision. Staff is so friendly. My friend hit her toe and messed up the polish. She felt so bad but they were so nice saying “it’s ok. We will fix it”
I won’t go anywhere else to get my nails done and will recommend to all of my friends to go here.
I had a rebase with nail art and a pedicure. Joe is always professional and does a great job!
Place Pictures
Nails Co Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | 11:30 AM - 05:00 PM |
How to go there
Location
Places