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Worldgate Barbershop

+1 703-787-3311
13089 Worldgate Dr, Herndon, VA 20170 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Worldgate Barbershop

Worldgate Barbershop is a place that has received mixed reviews based on the comments provided. In order to analyze the strengths and weaknesses, it is important to consider various aspects of the business.
Starting with the strengths, it is evident that one of the barbers, Alex, has been praised for his professionalism, patience, and ability to listen to customers' requests. This indicates that the shop has at least one skilled barber who is able to provide a satisfactory haircut experience. Additionally, there is appreciation for the quick service provided by the lady barber, who was friendly and talkative. The affordability of the services is also mentioned as a positive aspect, with one customer mentioning that their grandsons' haircuts cost less than $100.
On the other hand, there are several weaknesses highlighted in the comments. The most common complaint is related to the lack of skill and competence exhibited by some of the barbers. One customer even described their experience with an old barber who allegedly lacked the ability to hold a scissor properly, resulting in unsatisfactory haircuts. This raises concerns about the overall quality of the barbers' work and suggests a lack of consistency in the service provided. Another significant weakness mentioned is the difficulty in communication due to the barbers' limited understanding of English. This can lead to misunderstandings and dissatisfaction with the final outcome of the haircut.
Furthermore, there are complaints about the poor customer service exhibited by some of the barbers. One customer expressed frustration with a lady barber who was described as rude and not following instructions. This includes making an uneven cut on the customer's hair, which resulted in a negative overall experience. Another weakness mentioned is the apparent focus on money by some of the barbers. This can create a perception that the barbershop values profit over customer satisfaction, which can be off-putting to potential customers.
In terms of overall customer satisfaction, it is evident that the comments are divided. Some customers had positive experiences, particularly with certain barbers, while others had negative experiences and vowed never to return to the barbershop. This suggests a lack of consistency in the quality of service provided by the barbers.
In conclusion, Worldgate Barbershop has its strengths and weaknesses. The positive aspects include skilled and professional barbers, affordable prices, quick service, and friendly interactions. On the other hand, the weaknesses pertain to issues such as lack of skill and competence, language barriers, poor customer service, and a focus on profit instead of customer satisfaction. It is crucial for the barbershop to address these weaknesses in order to enhance the overall customer experience and reputation of the business.


Best TL Reviews

My first time became last time. I was asked by an old barber to sit down for hair cut and I did. I instructed him carefully at the beginning and he did whatever he liked telling that suits me. He needs retirement as he can’t even hold a scissor properly, his hands shakes every time.
When I complained, that old man again shortened my hair. Worst family business.
Everyone think before going there.
They don’t understand English also well.
Waste of 22$
Im super thankful for Alex!
His willingness to give me a haircut at the very last minute while closing deserves his 5 Stars.
Even though he may needed to be home he was very patient and professional at cutting my and listened to exactly how I wanted. Appreciate your work.
Thank you so much Alex!
I brought my son to the Worldgate barbershop. Their was a lady there that cut my son's hair quickly, she was very friendly and talkative.
Unfortunately, they don't cut hair well and they are not competent in their work. I went twice and they cut very badly both times.
Awesome job by Alex and he is very good and kind and very friendly, please come to Alex
The original barbers who started this shop are good. The new babers or recruit are terrible; all they cares about is your money! I will never go there again.
I visited this place thinking it has good reviews.
I think the other guys may be better. But , the lady is very rude and she didn't even follow my instructions. I said I have my wedding coming up and need to just trim and keep it a little long. She didn't even bother to respond to my instructions . She kept on saying need to level it. That was fine with me . But I am really angry that she made uneven cut on my side . Now my hair looks real bad.
Excellent barbers and adorable. My grandsons 8 & 10 cost me less than $100. No wait and social distancing. The last barber charged me $75. Thanks.

Worldgate Barbershop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location