Quick Facts About The Original Barber Shop
Strengths:
1. Excellent customer service: Multiple comments mention the friendly and professional attitude of the barbers at The Original Barber Shop. They make polite conversation, provide a great experience, and give attention to detail.
2. Talented and skilled barbers: Customers consistently praise the barbers' expertise and talent in giving high-quality haircuts. They know their way around clippers and provide clean cuts with excellent edge work using straight razors.
3. Appointment availability: Several comments mention that the shop is accommodating in terms of accepting walk-ins and providing same-day appointments. This flexibility allows customers to get a haircut without having to wait for a long time.
4. Knowledgeable about different styles: The barbers at The Original Barber Shop are well-versed in various haircuts and styles. They have the ability to give fades, high fades, and other popular cuts that satisfy different customer preferences.
5. Classy atmosphere: Customers appreciate the ambiance of the shop. The music, general atmosphere, and the barbers' professionalism contribute to a classy and pleasant experience.
6. Convenient booking system: The use of the Booksy app for making appointments is mentioned as a convenient and easy way to secure a time slot.
Weaknesses:
1. Inconsistent communication: One customer complained about the lack of communication and waiting time during their visit. The barbers failed to update them on the status of their appointment or provide any explanation for the delay. There seems to be a lack of consistency in communicating with customers.
2. Inconsistent policies: There are contrasting experiences when it comes to walk-ins. While one comment mentioned that they were able to walk in with no issue, another comment stated that they were turned away despite being told over the phone that walk-ins were accepted. The inconsistency in policies may cause confusion or disappointment for customers.
3. Regular customer preference: One comment suggests that the shop may prioritize regular customers over new ones. This could lead to difficulties for new customers in securing an appointment or receiving prompt service.
4. Long wait times: A couple of comments mention waiting for a considerable amount of time before being served, even with an appointment. This could be a drawback for customers who prefer quick service or have limited availability.
Overall, The Original Barber Shop has several strengths, including excellent customer service, talented barbers, and a classy atmosphere. However, there are some weaknesses concerning communication, inconsistency in policies, and potential long wait times. Addressing these weaknesses could further improve the customer experience and strengthen the reputation of the establishment.
Best TL Reviews
Walked in today no opponent got right in a chair. My guy Mike did a first class job on my hair I could not be happier! Great Vibes and good people here! Thank you!
I called and asked if they accepted walkins, and they said they did. So I got there and was in a chair within minutes. Z was my barber and he made polite conversation and took care of me very well. When I got home, I immediately got a compliment, so I wasn’t the only one that was pleased with the cut. Will definitely come back.
This was my second time trying to give this place a chance. First time, I was told I could walk-in. I walked-in in less than 5 minutes, and they greeted me with “we’re not taking any walk-ins” i explained i had just called and they reaffirmed they weren’t taking walk-ins.
Today, I called in for a 3pm. They told me Zion would be taking care of me. I arrived 5 minutes early, they pointed me to the other side of the shop. I sat. No one approached me. I waited 30 minutes, then approached the only 1 person that said a word to me. He went to let Zion know I was there. I waited 10 more minutes and still no one approached to give an eta or any type of explanation. I left after 40 minutes of no communication. I guess this place is good if you’re a regular. Never going to try again.
Kevin fit my son in for a same day cut. Cut looks great. Love the edge work he did with a straight razor. Will be going back.
9/8/2022- went again to get my son a cut and Jordan came through with a nice, clean cut. Even got us in earlier than our appointment time.
Classy establishment with barbers who have talent. Don't expect a cheap looking cut when you come out because every barber in there knows what they are doing.
My barber dissapeared during the pandemic and I needed to find a new one. I have tried several but was not happy with any of them until I visited this establishment.
This place is much nicer than when I went a few years ago. It's been made bigger too. The barbers were all super nice and the music and general atmosphere was classy. I got a great haircut and will be back.
I been struggling for YEARS to find a good barber in town. Everyone here knows their way around some clippers. I always go to Joel, he does a great job everytime. If you dont wanna wait (can be busy bc it's a good shop) just make an appt with booksy the app! Super easy and convenient.
Mike gives my husband a GREAT high fade so if you love a good fade or are in the military, I suggest him. Best person to ever cut my husband's hair
The Original Barber Shop Info
Amenities
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Today
Opening Hours
Monday | 10:00 AM - 01:00 PM |
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Tuesday | 09:00 AM - 05:30 PM |
Wednesday | 09:00 AM - 05:30 PM |
Thursday | 09:00 AM - 05:30 PM |
Friday | 09:00 AM - 05:30 PM |
Saturday | 09:00 AM - 05:30 PM |
Sunday | 10:00 AM - 01:00 PM |
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