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Natural Nails & Spa

+1 513-731-7600
5367 Ridge Ave, Cincinnati, OH 45213 United States of America
Open Today: 10:00 AM - 07:30 PM

Quick Facts About Natural Nails & Spa

Natural Nails & Spa has several strengths based on the comments provided. Firstly, customers have consistently had a great experience at the salon. They praise the fact that the staff always delivers exactly what they ask for when it comes to long, acrylic nails. This indicates that the salon has skilled and knowledgeable technicians who can fulfill customer requests accurately.
Furthermore, customers often receive compliments on their nails after visiting Natural Nails & Spa. This suggests that the salon produces high-quality nail designs that are visually appealing. The fact that these designs are done by hand by the owner showcases their talent and expertise.
The salon's efficiency is another strength mentioned by customers. They appreciate that they rarely have to wait long for their turn and that the service is always prompt. This efficiency can be attributed to the fact that the salon is open six days a week, including Sundays. This availability makes it convenient for customers to schedule appointments or walk-ins.
Cleanliness is an important factor for customers when choosing a spa or salon. Natural Nails & Spa consistently receives positive feedback regarding the cleanliness of the establishment. This indicates that the salon takes hygiene seriously and maintains a clean and sanitary environment. Cleanliness is crucial in the nail industry to prevent the spread of bacteria and ensure the health and safety of customers.
The positive comments also highlight the owner's versatility and ability to handle various nail services. Whether it's long nails, short nails, or intricate rhinestone designs, customers mention that the owner excels at all types of nail treatments. This versatility suggests that the owner is highly skilled and experienced in different areas of nail care.
Additionally, the salon's online presence, particularly their Facebook page showcasing nail ideas and designs, is mentioned positively. This indicates that the salon actively engages with customers and provides visual inspiration for clients looking for nail ideas. This online presence can attract potential customers and enhance customer loyalty.
Despite the strengths mentioned above, there are also a few weaknesses highlighted in the comments. One customer mentioned that the pictures on the salon's Facebook page are fake and stolen, casting doubt on the credibility of the salon. It's important for the salon to address this concern and provide genuine examples of their work to maintain trust with potential customers.
Another negative comment highlighted poor customer service and a refusal to work on top of another technician's work. This suggests a lack of flexibility and a potential unwillingness to accommodate customer needs. Additionally, a customer mentions experiencing a bad attitude or potential racial bias from the staff. This is a severe weakness that the salon must address immediately to ensure a welcoming and inclusive environment for all customers.
In conclusion, Natural Nails & Spa has various strengths that contribute to its positive reputation. It consistently delivers great experiences, produces high-quality nail designs, maintains cleanliness, showcases versatility, and has an active online presence. However, the salon should address concerns regarding stolen images, inflexibility in working on top of other technician's work, and possible bias to improve customer satisfaction and maintain a positive reputation in the industry.


Best TL Reviews

Great experience every time !! I usually get long, acrylic nails, and they always give me exactly what I ask for and I allways get compliments on my nails . When I go I never wait long and the service is always good. Establishment is always clean. They’re even open 6 days a week and yes that includes Sunday !!! The owner is very talented rather it’s long nails, short nails, rhinestones designs, they do it all …. Check out their Facebook page for nail ideas which are all done by hand by the owner ..
Absolutely great service and I most definitely would recommend going here.
DONT COME HERE !!!! Those nail pictures are fake & stolen , the short guy ( owner) posted those … they do horrible job in this nail salon . I use to come here years ago as a teen when they had a different owner and they did good job and had better customer service . I came in guy said he won’t do my fill in because they don’t work over other peoples work that’s a huge red flag ???? he just don’t know how to do nails ????
They would not remove my nails after I got them done there and
got a fill in else where and they have bad aditude or just don't like black people
Love the service every time I will most definitely be coming back.
It's only two of them and they do a excellent job getting people in and out, and if they can't get you in at the time, they will let you know how long a wait you may have and give you a choice if you want to wait or not.
I love Natural Nails and Spa!!!!!!!
I only go there fir my nails and pedicure. They are awesome with both. I really love the pedicures cause they take there time .
I’ve gotten my nails done many times in many places and this was definitely the best! I have pretty bad social anxiety but everyone was so friendly. The atmosphere was nice and relaxed. My nails turned out beautifully. The best set I’ve ever gotten. I plan on coming here regularly.

Place Pictures

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Natural Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 10:00 AM - 07:00 PM
Sunday 12:00 AM - 05:00 PM

How to go there

Location