Quick Facts About Head To Toes Salon Suites
Strengths:
1. Wide range of services: Head to Toes Salon Suites offers a variety of beauty services, including haircuts, styling, eyelash extensions, and microneedling. This allows customers to get multiple services done in one place, saving them time and effort.
2. Individual hair stylists: The salon has multiple individual hair stylists, each with their own specialty and private room. This allows customers to choose a stylist based on their specific needs and preferences, ensuring personalized and customized services.
3. Collaboration and teamwork: Despite working in their own private rooms, the stylists at Head to Toes Salon Suites come together and utilize common areas for other salon needs and services. This promotes a sense of collaboration and teamwork, which can enhance the overall customer experience.
4. Positive customer experiences: Many customers have expressed satisfaction with the salon and its services. They have mentioned the skills and expertise of stylists like Tiffany, Danyelle, and Wendy Woods, highlighting the high quality of service provided at the salon.
5. COVID-19 safety measures: With each stylist having their own separate room, Head to Toes Salon Suites offers a safe environment during the COVID-19 pandemic. Customers appreciate the effort made by stylists like Shelly Abbs to prioritize their safety and comfort.
Weaknesses:
1. Lack of communication: According to a customer, the salon does not have a telephone that anybody answers, and messages are not returned either. This lack of communication can be frustrating for potential new clients who are interested in booking an appointment or have inquiries.
2. Unreliable service: A customer had a negative experience with Tasha, who was supposed to conduct microneedling but never showed up or answered calls. This lack of professionalism and unreliability can tarnish the salon's reputation and discourage potential customers.
3. Inadequate online presence: Another customer mentioned that Tasha does not have a website set up to confirm or schedule appointments. In today's digital age, having an online presence is crucial for businesses to attract and engage customers. The absence of an online platform can limit the salon's reach and accessibility.
4. Miscommunication with clients: While a customer with the username "Katie" expressed overall satisfaction with the services, they mentioned that more hair was trimmed than expected. This indicates a potential miscommunication between the stylist and the client, highlighting the importance of clear communication and understanding customer expectations.
5. Limited availability: A customer mentioned that they had difficulty getting an appointment with Tanya, as she is in high demand. This suggests that the salon may have limited availability for certain stylists, which can be inconvenient for customers who prefer specific stylists for their services.
In conclusion, Head to Toes Salon Suites has several strengths, including a wide range of services, individual hair stylists with private rooms, collaboration and teamwork, positive customer experiences, and COVID-19 safety measures. However, there are also weaknesses such as lack of communication, unreliable service, inadequate online presence, potential miscommunication with clients, and limited availability for popular stylists. Addressing these weaknesses can help enhance the overall customer experience and strengthen the reputation of the salon.
Best TL Reviews
My wife goes there to have her eye lashes done, and I got to say Tiffany you do an awesome job.????????. I love those eye lashes on my beautiful wife Bright Eyes.
Great place to get your hair cut with many individual hair stylists who each have their own specialty and area to work in. They are like independent contractors leasing their own private rooms but they all work together using the common areas for the other salon needs and services. I stop by about twice a month and I always see Tanya to get my haircut just right.
First time here. I got my hair cut and styled by Danyelle. She is fantastic and very nice. Was a great experience and great reasonable prices
Katie was easy to get into see, made suggestions going along, very efficient with the foil process. Maybe took more off in a trim than I expected, but am not disappointed in her services.
Head to Toes does not have a telephone that anybody answers...for years. Their messaging must not be working either, because nobody ever returns a call. I've tried several times over the past two years or so, and silly me finally got it! Nobody who works there is interested in new clients, and unlike professionals, they won't even tell you, and let you waste your time waiting for a callback. Just rude.
Tasha, who was supposed to do my Microneedling never showed up or answered my calls. I bought her off of Groupon, would not recommend. She does not even have a website set up to confirm or schedule her appointments.
Wendy woods cuts my hair, wouldn't trust it with anyone else. She's an expert and I love the friendly company too.
I love Head to Toes! Every stylist has their own separate room. So these days of Covid 19 and Variant, it is the perfect Salon! Shelly Abbs is my stylist and I absolutely adore her! She always goes the extra mile to make her clients safe and comfortable.
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Head To Toes Salon Suites Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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