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Star Nails

+1 360-891-5751
10800 NE Fourth Plain Blvd #103, Vancouver, WA 98662 United States of America
Open Today: 09:00 AM - 06:00 PM

Quick Facts About Star Nails

Star Nails place has several strengths based on the comments provided. Firstly, the salon has a friendly and attentive staff who are willing to listen to the customer's preferences and address any concerns. This is evident in the positive feedback about the nail technicians Kevin and Tiffany, who were described as kind and efficient in their work. Additionally, the salon is commended for being able to fix a bad nail job done by another salon, showcasing their expertise and commitment to customer satisfaction.
Another strength of Star Nails place is its reasonable pricing. It is mentioned that the salon offers better prices compared to other salons in the area. This could attract budget-conscious customers and potentially contribute to a loyal customer base.
The positive comments also highlight the cozy and welcoming atmosphere of the salon. Customers appreciate the "homey feel" and the fact that many people are regulars at the salon. This suggests that the owners have created a comfortable and inviting environment where clients feel at ease.
Moreover, the technicians' skills are praised in the comments. Tina, in particular, is mentioned as consistently doing an amazing job with acrylic nails. This indicates that the salon has capable and experienced staff who are skilled in their craft.
However, there are a few weaknesses of Star Nails place that should be addressed. One recurring criticism is the limited color selection for standard polish. While some customers bring their own favorite colors, others may prefer to have a wider range of options to choose from. Expanding the color selection could help meet the needs of a broader customer base.
Furthermore, one negative comment highlights a disappointing experience where the salon did not take their time with a customer's set of nails. This customer also expressed dissatisfaction with the salon's refusal to redo the nails without an additional charge. This incident reflects poor customer service and suggests a lack of flexibility in accommodating customer requests. Addressing these complaints by ensuring consistent quality and offering better customer service could improve the overall experience at Star Nails place.
In conclusion, Star Nails place has several strengths, such as friendly and attentive staff, reasonable pricing, and a cozy atmosphere. The salon is also praised for its skilled technicians and their ability to fix previous nail mishaps. However, there are also weaknesses, including a limited color selection and occasional lapses in service quality and customer service. By addressing these weaknesses and building upon their strengths, Star Nails place has the potential to provide an even better experience for its customers.


Best TL Reviews

First time trying this nail salon, Very friendly. My nail techs name is kevin and he was kind and he listened and fixed anything I wasn’t certain about. ( I am a picky nail person ) thankful for an amazing experience.
They were able to fix a terrible job a different salon had done on my nails. Very polite staff who aren't pushy about add-ons or the deluxe services. The prices are much better than other salons I've been to in the area. The only downside is a small color selection for the standard polish, but if you're the type to bring your own favorite color then it's not an issue at all.
Tiffany too real good care of me, was very quick and efficient, kind and fun to talk to. And is very good at english.
Really enjoyed this nail salon. The owners were great. My nails are extremely cute, the thumbs could have come out better but they were extremely busy. Loved the little shop and the homey feel it had. I will definitely go back and have them do my nails again. Hopefully I will become a regular like almost every person that walked in. The young lady knew almost everyone it was really great.
Been going for years but not once has this happened. They did not take their time with my set and when I called back to ask if they can redo them with a simple color they said I would have to pay extra. Horrible service and I will not be coming back here to get my nails done! Very unhappy and disappointed!!
Wow, Tiffany really is the best! Not only do my nails look awesome, but she also gave me a suggestion to keep them healthier. When I'm back in town, I will definitely be back. Thank you!!
It was a great experience. Had a lovely conversation with the women doing my nails.
My favorite place for the acrylic nails. Tina always do amazing job.

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Star Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

How to go there

Location