Quick Facts About Freshmen Barber Shop
Freshmen Barber Shop is a popular barbershop with a loyal customer base and positive reviews. However, there are some negative comments that point to potential weaknesses in their service. In this analysis, we will examine the strengths and weaknesses of Freshmen Barber Shop based on the comments provided.
Strengths:
1. Excellent Service: Multiple comments mention the great attention to detail and professionalism of the barbers at Freshmen Barber Shop. The owner, Fabian, is commended for his skill in cutting hair and providing a welcoming atmosphere. This suggests that the barbershop has a strong focus on customer satisfaction.
2. Customer Loyalty: One commenter mentions that they have been a customer for over 15 years, which speaks to the loyalty and trust that customers have in Freshmen Barber Shop. This suggests that the barbershop consistently delivers quality service to keep customers coming back.
3. Convenient Appointment Scheduling: The owner, Fabian, is praised for his ability to accommodate last-minute appointments. This flexible scheduling is a valuable asset that serves the needs of customers who require immediate barber services.
4. Barbershop Atmosphere: Another commenter notes that Freshmen Barber Shop has a welcoming and professional atmosphere, which is especially important for parents bringing their children for haircuts. This indicates that the barbershop has made efforts to create a comfortable environment for all customers.
5. Skill and Precision: Several comments highlight the skill and precision of the barbers, particularly in detailed tasks such as beard trims or working with challenging hair types. This demonstrates that the barbers at Freshmen Barber Shop have the expertise to cater to a diverse range of customer needs.
Weaknesses:
1. Inconsistent Quality: One negative review claims that the barber failed to meet the customer's expectations despite clear instructions and references. This suggests that there may be inconsistencies in the quality of service provided, which can lead to customer dissatisfaction.
2. Lack of Professionalism: A negative review mentions a negative experience where a barber was unprofessional and complacent. The reviewer states that their long hair was ruined due to the barber's lack of experience and skills. This indicates that Freshmen Barber Shop may not have a consistent standard of professionalism across all staff members.
3. Communication Issues: The same negative review highlights a potential communication issue where the barber did not properly assess their capabilities and ended up providing a subpar service. This suggests that there may be communication gaps between customers and barbers, leading to unsatisfactory outcomes.
4. Price-Driven Focus: Another negative review suggests that the barbershop's primary focus might be on monetary gain, rather than providing quality service. The reviewer claims that the barber did not acknowledge the poor job done and still charged for the service. This indicates that Freshmen Barber Shop may prioritize financial transactions over customer satisfaction.
5. Lack of Accountability: The same negative review mentions that the barbers did not admit their mistake or rectify the poor haircut. This lack of accountability can further contribute to customer dissatisfaction and tarnish the reputation of Freshmen Barber Shop.
In conclusion, Freshmen Barber Shop has several strengths, including excellent service, customer loyalty, convenient appointment scheduling, a welcoming atmosphere, and skilled barbers. However, there are weaknesses related to inconsistent quality, lack of professionalism, communication issues, a potential price-driven focus, and a lack of accountability. It is important for Freshmen Barber Shop to address these weaknesses to ensure consistent customer satisfaction and maintain its reputation as one of the best barbershops in the nation.
Best TL Reviews
I’ve been cutting my hair with the owner for well over 15 years and the service, attention to detail never ceases to amaze me. Fabian came from cutting hair back in the day at Playerz to owning and running one of the best barbershops in the nation. I’ve been traveling the world over the last 2 years and I still cannot find a barber as good and professional as Fabian. Hope to make a visit in Miami soon - been too long! Keep up the great work man and stay fresh always!
Great beard trim. I was a walk in and sat me down straight away and had a great experience. I’ll be back
Please do not pay for a haircut from these people. I paid for a low taper fade and I showed my barber exactly what I wanted using two different pieces of media, (a video and a photo) yet he still failed to satisfy me.
The best barbers and customer service. Fabian, the owner, always manages to get you an appt even last minute. All barbers there are amazing and very professional! I always struggled taking my son to barber shops because they don't usually have a very welcoming mommy/child atmosphere...not sure how to explain it, but Freshmen Barber Shop is always welcoming and professional! Highly recommend them!
Dropped in here for a desperately needed haircut and beard trim. Joban did an excellent job, taking his time for the finer details. Very happy with the result. Great price/value. Would be my go-to haircut place if I were living here.
First time customer and I am extremely impressed of how great Fabian cut my sons hair. Not to mention he has a swirl which is difficult to cut around but he mastered it. 5 stars from us hands down, made my son look like an all star:) The staff is extremely attentive, kind and professional as well as a spotless barbershop. Highly recommended if you want a fresh cut by great people.
Been a long time customer of Fabian and Freshmen Barbershop. The owner, Fabian makes sure to greet every person who walks in and attends them quickly and respectfully. Easy to make an appointment with any of their skilled staff and will continue to recommend this team.
BY FAR the most horrible haircut I ever received. Grew out my hair for 2.5 years and within 20 minutes my curly hair was completely ruined. Nice barber, but completely unprofessional and complacent. Came from 40 miles away but seriously regret it.
Regarding the management: It’s certainly bad business to tell someone you’ll “hook them up” with someone who can handle your long hair, and then to pass them off to the youngest, least experienced barber; one with no idea how to work with layers, nor with curls.
A real professional barber should admit he is ill-equipped for a given project. Like I said, completely ruined my hair by hacking at it with scissors, to the point where I later had to pay another actual professional stylist to cut my hair all the way short just to even it out. Yikes.
I suppose all they really care about getting paid their 20 bucks. Didn’t even have the decency to admit how bad of a job it was, and then proceeded to charge me for it. Whatever, didn’t argue. Just wanted to get out of there as quickly as possible once I realized what they had done.
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Freshmen Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 11:00 AM - 08:00 PM |
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| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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