Sunny Day People Hair Salon

+1 858-560-9777

4688 Convoy St # 108, San Diego, CA 92111 United States of America

Open Today: -

Quick Facts About Sunny Day People Hair Salon

Strengths:

1) Excellent customer service: Many customers mentioned that the staff at Sunny Day Hair Salon were friendly and helpful. They were accommodating and made sure to address specific concerns, such as sensitivity or fragility of the scalp and hair. This level of care and attention to detail contributes to a positive customer experience.

2) Skilled and experienced stylists: Numerous comments praised the stylists at Sunny Day Hair Salon for their skill and expertise. They were commended for their ability to style hair, provide highlights, and perform treatments like bleaching and perms. Consistency and excellent performance were noted, indicating that customers can trust the stylists to deliver satisfactory results.

3) Good hair color results: Customers were pleasantly surprised by the outcome of their hair color treatments. They mentioned that the results were better than expected and that their hair looked fancy. This suggests that the salon has the capability to achieve desired hair color looks.

4) Referrals and recommendations: Several reviewers expressed their intention to refer Sunny Day Hair Salon to others. This demonstrates a positive word-of-mouth reputation, indicating that the salon has satisfied customers who are inclined to recommend their services to friends and family.

Weaknesses:

1) Inconsistent service quality: One customer had a negative experience with a new stylist who seemed inexperienced. They mentioned issues with hair washing techniques and the use of heat on wet hair without heat-resistant spray. This inconsistency in service quality can be a concern, as it may affect the overall customer satisfaction and reputation of the salon.

2) Lack of accountability: Another reviewer had a traumatic experience with a stylist who turned their hair orange and made them feel responsible for the mistake. The customer expressed disappointment with the stylist's lack of concern and their assumption that the customer wanted free work. This lack of accountability and professionalism can be detrimental to the salon's reputation and customer loyalty.

3) Unsatisfactory hair color result: A customer mentioned that they left the salon with burgundy hair instead of the requested full blonde highlight. Despite expressing their concerns, the stylist did not address them, leaving the customer dissatisfied and disappointed. This indicates a discrepancy between the customer's expectations and the final result, highlighting a potential weakness in color application skills.

4) Negative impact on hair and potential cost for repairs: One reviewer had such a negative experience with a stylist named Abee that they stated they would have to pay another salon a significant amount of money to fix their hair. This suggests that the lack of skill and poor color application resulted in significant damage to the customer's hair, leading to additional expenses for the customer.

In conclusion, Sunny Day Hair Salon has strengths in excellent customer service, skilled and experienced stylists, good hair color results, and positive referrals. However, weaknesses in inconsistent service quality, lack of accountability, unsatisfactory hair color results, and potential negative effects on hair and cost for repairs highlight areas that the salon should address to maintain and improve customer satisfaction.

Best TL Reviews

I have considered bleaching my hair but I was afraid of doing it since I have an extremely sensitive scalp.

Today I just wanted to give it a shot and bleached my hair with Katie, and it was one of my best hair salon experiences.

She put extra effort into taking care of my sensitive scalp and preventing the hair from getting damaged.

The hair color looks way fancier than I expected, and I highly recommend her when u visit this salon.

I had a great experience here at Sunny Day Hair salon! Julie was very helpful and super experienced with styling hair. Very skillful. Will definitely come back and refer many people! 1000/5.

Julie is the best!!! I’ve been to this place for my regular haircut + perm in the past couple years, and every time they show consistent and excellent performance!

Highly recommended!

I'm only giving a star each for how nice the ladies are and how my haircut sorta came out how I wanted.

The lady that washed my hair barely touched my head. It felt like she was poking with her nails more than washing. She only got the top and the sides of my head and completely missed the back. When she dried it, she vigorously rubs my hair in the towel. I've been to so many salons and they never done this. Wet hair is frail and my hair is already fragile as it is. This was the lady's first day working but even so, I thought they would teach you how to wash hair before working on customers??

When they sat me down for my cut they started blowdrying my hair. It wasn't fully dried but they started STRAIGHTENING MY WET HAIR WITHOUT HEAT RESISTANT SPRAY! I've been working for months to repair it and they straight up destroyed months worth in minutes. I'm not confrontational so I just wanted to leave. I let them cut my hair, said yes to the cut since it was close enough to what I wanted, paid($70)/tip($20:I was so sad and just wanted to leave, I didnt care to ask them to break the only bill I had and I didnt see a tipping option for card)and got out.

My hair smells so burned that I ended up coming home to rewash my hair and am now going to sleep in a hair mask to hopefully rehydrate/repair my hair.

I am literally still crying.....I was looking forward to treating myself before my family's holiday get together

I hope this was just a bad day for them because they have good reviews and it was the reason why I went.

DO NOT GO HERE!!!!!!!!! Poor business practice and unprofessional stylist!!!!!

I had went to this salon on 2 previous occasions. No issues. My 3rd visit has been traumatic. I wanted a simple full blonde highlight, which I have gotten for the past 15 yrs, with no issues. On my visit, the stylist turned my hair orange, then spent 3 hrs trying to fix it. I left the salon with burgundy hair after 6.5 hrs in the chair. I was calm and understanding to the stylist. The next day, went back to have my hair fixed. The whole time the stylist and her co-workers made me feel like it was my fault the stylist messed my hair up. When the stylist finished, my hair was darker than when initial came in. Which was the exact opposite of what I requested. I expressed my concerns, but the stylist didn’t care. I paid with no issues and tipped. I texted the stylist the next day because I was so disappointed and dissatisfied with her work. I literally have blocks of hair not died. She assumed I wanted free work (which I didn’t) and stated she had already spent enough time on me unpaid and her boss was upset.

I’m appalled at this salon and their unprofessional behavior and poor business practice.

My hair is embarrassing and now I will have to pay another salon $300-$400 to fix what Abee did.

Do not use Abee!!!!! She does not know color and is unprofessional!

I have gone with them to get haircuts and highlights and I love it, Katie was the one who assisted me on all my visits and did a wonderful job, especially with my highlights.

It was my first time to try dyeing my hair. I was thinking about the grey color but concerned about if it would harm my hair a lot. Cuz I heard that if I want that color, I need to bleach my hair before dyeing it, which might lead to damages to hair and scalp pain. One of my friends recommended me Sunny Day, which is a perfect and professional hair salon based on his experience. I made an appointment with hair stylist Young a day before. I was still worried about the bleaching process, but Young is super nice and thoughtful. She asked how do I feel, does my scalp hurt over the whole bleaching and dyeing. That made me feel much more comfortable. Though bleaching does hurt a little, the result is way better than what I thought!!! My hair was not damaged even a little bit of it!!! I highly recommend this hair salon and the hair stylist Young!(Tho I believe other hair stylists here would also be great!) You won't be despaired if you come here????

I was waiting for my son n decided to get my hair trimmed. They were able to fit me in last minute. Very happy w my haircut! Thank you, Akiko!