Pro Nails & Spa

+1 870-864-9999

605 N West Ave, El Dorado, AR 71730 United States of America

Open Today: -

Quick Facts About Pro Nails & Spa

Pro Nails & Spa has several strengths based on the comments provided. One of the main strengths is their fast and friendly service. Customers have mentioned that they did not have to wait and were served promptly, especially on Sundays. This is a positive aspect as it shows that the salon values the time of its customers and strives to provide efficient service.

Another strength mentioned by customers is the quality of the services provided. Customers have expressed satisfaction with the results of their manicures and pedicures, stating that they received exactly what they wanted. The technicians at Pro Nails & Spa are also praised for their professionalism and friendliness. This indicates that the staff is skilled and attentive, ensuring that customers have a positive experience. Additionally, the salon is described as clean and sanitized, which is crucial for maintaining a hygienic environment.

Affordability is another strength mentioned by customers. Feedback indicates that the prices at Pro Nails & Spa are reasonable and competitive compared to other salons. This is appealing to customers as they feel they are getting a good value for their money. The fact that the salon offers free sodas with straws is also seen as a positive aspect, as it adds to the overall customer experience.

The comments also highlight some weaknesses of Pro Nails & Spa. One recurring issue is the lack of attention to detail and quality in the services provided. Customers have mentioned that their nails were left uneven, with ridges in the acrylic and chipped spots in the paint. This indicates that there may be inconsistencies in the skills of the technicians or a lack of quality control. It is crucial for the salon to address these issues to ensure customer satisfaction.

Another weakness mentioned by a customer is the lack of thoroughness during a pedicure. The customer stated that very little time was spent on removing dead skin or massaging the legs and feet. This suggests that the salon may not prioritize providing a comprehensive and relaxing pedicure experience. It is important for the salon to heed this feedback and improve their pedicure services to meet customer expectations.

Price discrepancy is another weakness mentioned by a customer. One customer mentioned that they paid significantly more for a regular mani/pedi compared to what they usually pay at other salons. This suggests that Pro Nails & Spa may have inconsistent pricing or may not offer competitive prices compared to other salons in the area. The salon should consider reviewing their pricing strategy to ensure it aligns with market standards.

Additionally, one customer expressed dissatisfaction with the overall experience and stated that they would not return to the salon. Their negative experience was attributed to the technician not completing their nails properly and requiring upfront payment. This indicates a lack of attention to customer satisfaction and convenience. Pro Nails & Spa should consider revising their payment policies and focusing on delivering satisfactory results to their customers.

In conclusion, Pro Nails & Spa has several strengths such as fast and friendly service, quality results, professionalism, cleanliness, and affordability. However, there are also weaknesses that need to be addressed, including attention to detail, thoroughness during pedicures, price consistency, and customer satisfaction. By addressing these weaknesses and building on their strengths, Pro Nails & Spa can improve their overall customer experience and satisfaction.

Best TL Reviews

Alright you folks here with the wife enjoying there services .there of the chain very nice and great great service .I highly recommend them for the wife daughters and girlfriends if your single. I love the message I'm getting while waiting I'm going to do it next time

Fast and friendly service. No wait on Sunday! Ombre was exactly what my daughter wanted and the lady did a fabulous job. I got my toes painted and relaxed in the chair for 45 minutes it was definitely worth the money. The staff was friendly and joked and talked with you the whole time. they offer free sodas with straws as well.

Very professional and friendly I loved the vibe and the gentleman that did my nails was very gentle and kind. Yes I will comeback soon.. first time getting cat eyes and they are beautiful.

Great service, friendly techs, great prices

Always clean and sanitized. Thu is the best! My manicures and pedicures last a long time. She does a great job and I’m always so relaxed when I leave. A real treat!

I was passing thru this town when I had no choice but stop to have a “fill in” since I had a few loose nails!

It’s a nice big place but their work leaves something to be desired!! I lost the same two nails that were lose when I went in within 3 days of my visit!

I don’t know if his prices were comprable with other salons, i paid $30 for a service I pay $18 in a big city (for a better job I might add) my sister paid $50 for a regular mani/pedi she usually pays $23 for!! I’m glad I don’t live in this town! I sure couldn’t afford to look good!!

Third time I have gone for a pedicure here and this time was more disappointing than the previous. Very little time was spent removing dead skin or massaging my legs. No time was spent massaging toes or feet. I won't be back again.

Didn't complete my nails and made me pay upfront so it's not like I could get a refund. The man didn't compare sizes on my nails and left them uneven and with ridges in the acrylic and chipped spots in the paint. Never coming back again