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Designer Cuts

+1 925-261-0791
570 Bailey Rd, Bay Point, CA 94565 United States of America
Open Today: -

Quick Facts About Designer Cuts

Designer Cuts place has several strengths and weaknesses based on the comments provided.
One of the main strengths of Designer Cuts place is their expertise in men's haircuts, particularly fades. Several customers mentioned that they received excellent fade haircuts and that the stylists exceeded their expectations. This demonstrates their skill and ability to execute popular hairstyles effectively. Additionally, the affordable price for men's haircuts is another strength. The fact that a men's haircut costs only $12 when paid in cash is highly praised by customers, making it a budget-friendly option.
Another strength highlighted by a customer is the option to get a shampoo after the haircut. This is particularly beneficial for those who have to work immediately after their appointment and want to remove any leftover hair. The customer also mentioned that the price for a shampoo is reasonable at $5 extra, making it a convenient add-on service.
The efficiency and sensitivity of one specific stylist, Anthony, is also a strength of Designer Cuts place. One customer mentioned that Anthony provided an excellent service, especially for their son who is on the autism spectrum and has heightened sensitivity. Anthony's ability to work fast and be considerate towards the customer's needs demonstrates his professionalism and skill in providing a comfortable experience for all clients.
However, there are also some notable weaknesses mentioned by customers. One recurring issue is the customer service provided for walk-in clients. Several customers expressed their frustration with the wait times, lack of transparency, and preference given to known customers. One customer specifically mentioned that they were made to wait for 30 minutes and were prioritized after other customers who arrived later. This inconsistency in customer service creates a negative experience for new or unfamiliar clients.
Another weakness mentioned by customers is the lack of attention to specific haircut requests. Multiple customers shared their dissatisfaction with stylists not following instructions or not being attentive to their desired style. One customer experienced their hair being cut asymmetrically before a party, causing frustration and disappointment. Another customer specifically mentioned that the stylist did not listen to their request for a V shape and layers, resulting in a haircut that did not match their expectations. These instances highlight the need for improved communication between stylists and clients, as well as better attention to detail.
Additionally, there were complaints about hidden charges. One customer mentioned that they were not informed about the extra charge for long hair, resulting in a higher bill than expected. This lack of transparency in pricing can be seen as a weakness as it leads to customer dissatisfaction and confusion.
Overall, Designer Cuts place has strengths in their expertise in men's haircuts, affordability, and the skills of specific stylists. However, their weaknesses lie in inconsistent customer service, the failure to meet specific haircut requests, and lack of transparent pricing. These areas need improvement in order to provide a more satisfactory experience for all customers.


Best TL Reviews

Excellent Men's haircut! I got a fade and they do it well!❤️ I showed them a pic of a Google search of fade haircuts, and they did it better than I expected! Best thing is! If you pay cash, it's only $12 for men! If you pay debit, it's 1$ extra. You can also ask for shampoo after, so you don't have to worry about the itchy left over hair lol.. I do it because I have to work right after. Shampoo is only $5 more. Total of $17 well worth the price! Yeah!❤️
Really bad customer service for walk-ins, if you don't know any of the employees. I was told to come in, sit down, that it would be a few minutes. After 30 minutes of waiting and 4 other women who had walked in, I was told I could get a trim after the ladies that walked in AFTER me. The ladies that walked in AFTER me wanted services that would take upwards of 30 minutes each. It really is about who you know.
dont go here, i asked for a fade and gave the lade specific instructions and they couldnt even do that, and then they made my hair very asymmetrical the day before a party.
My boys all get their hair cut here when their barber is unavailable. Anthony does an amazing job and works fast. One of my boys is on the autistic spectrum and has heightened sensitivity to his scalp. Hair cuts can be traumatic to say the least, but Anthony's efficiency and sensitivity make a huge difference and my son actually requests to go to Anthony. I'm including this info because I found it difficult to locate services geared toward his needs and the few posts I found were lifesavers and saved a lot of time and frustration for my son, my self and the provider in question. The only reason I give them a 4 is because Anthony
Is the only one there that my boys will allow to do their hair and after a fiasco with one of the ladies working there I agree. Luckily they're boys and hair grows back but when youre stuck rockin a bowl cut from the 90s that should've been left there for a while that doesn't really mean much.... ????????????????‍♀️
Excelente atención un lugar donde hay de todo
Horrible experience. Never told of extra charges. My son's haircut was $ 12, but my daughter $ 27 because of long hair...her hair was shoulder length.
It's not that easy to find $10 haircuts anymore, and half the time you do find a place at that price they try to rush through your cut and frequently screw it up. This is not one of those places. The owner has such a bubbly personality, and has an adept touch at making everyone feel welcome and important. They will get you in and out quickly unless you give specific instructions that take more time, but they're always willing to take the time to make sure you are satisfied if you have any concerns or want anything touched up.
I asked the short lady to cut my hair in a V shape and give layers...And she went, "ya ya ya" i even showed her a picture. It took awhile for my hair to grow back and she made it short... i even showed her a picture... and it seemed like she really didnt care about what i had to say. My haircut experience at this place turned out to be the worst experience i ever had. PLS LISTEN TO WHAT YOUR CLIENTS ACTUALLY WANT INSTEAD OF WHAT YOU WANT! She even charged me $16 already when it clearly said $12. Ofc i didnt tip her. She was very rude.

Designer Cuts Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Restroom