Eyebrow Threading Station

+1 443-743-4802

2280 Rolling Run Dr, Windsor Mill, MD 21244 United States of America

Open Today: -

Quick Facts About Eyebrow Threading Station

Eyebrow Threading Station has received mostly positive feedback from customers, with many praising the skills and professionalism of the owner, Priyanka. However, there is one negative comment that highlights some weaknesses of the business. This analysis will explore both the strengths and weaknesses of Eyebrow Threading Station based on the comments provided.

One of the main strengths of Eyebrow Threading Station is the skill and expertise of the owner, Priyanka. Multiple customers mention that she is the best eyebrow lady and they won't go anywhere else. Priyanka is praised for her ability to shape and perfect eyebrows, making them look great and receiving many compliments. This indicates that she has a strong talent and has built a loyal customer base due to her exceptional work.

Another strength mentioned by customers is the cleanliness and welcoming atmosphere of the salon. People appreciate the clean environment and the fact that they feel comfortable and at ease when visiting Eyebrow Threading Station. This indicates that the business pays attention to maintaining a clean and inviting space for its customers.

Additionally, several customers mention the professionalism of Priyanka. They appreciate her attention to detail, the time she takes to ensure a thorough job, and the overall high quality of her service. This highlights the professionalism and dedication of the business, which is important for gaining and retaining customers.

Furthermore, the longevity of the business is mentioned by one customer who has been coming to Priyanka for 10 years. This indicates that Eyebrow Threading Station has been able to establish itself as a trusted and reliable place over the years. The consistency and loyalty of long-term customers suggest that the business has been able to consistently deliver satisfactory results.

However, there is one negative comment that highlights a weakness of Eyebrow Threading Station. The customer expresses dissatisfaction with being made to wear a mask that covered their eyes and nose during the threading service, despite not being mandatory in the area. The customer felt insulted and disrespected by the owner's response. This incident raises concerns about customer service, communication, and respect for individual preferences. It is important for businesses to prioritize the safety and comfort of their customers and to handle conflicts or disagreements in a professional and respectful manner.

In conclusion, Eyebrow Threading Station has several strengths that contribute to its positive reputation. These include the skill and expertise of the owner, the cleanliness and welcoming atmosphere of the salon, and the professionalism and consistency of the service. However, the negative comment about a customer's negative experience highlights a weakness in terms of customer service and communication. It is crucial for the business to address and rectify these issues to ensure the satisfaction and loyalty of all customers.

Best TL Reviews

Very insensitive and insulting. I just purchased a mask to be respectful of her business to get my services done so she felt safe. She proceeded to cover my eyes and nose with the mask while threading me and my mouth needed to be closed doing the service. She provided a cloth mask for 3$ extra and did not have a disposable mask. After i told her I could not breathe and I didn’t want my nose covered she proceeded to say she didn’t care about my business and she has to keep herself safe. Mind you mask are not mandatory in Baltimore county or anywhere in the country. This is bad business and As A black woman I refuse to be intimidated or disrespected while receiving services. If she doesn’t care about her clients and their safety as well as her own then she needs to shut down the shop and do different work. I am highly upset and will never be back and make sure everyone I know that I’ve sent to her doesn’t either. She did not do my service that way 4 weeks ago.

I love coming to Priyanka. She is the best eyebrow lady. I can’t go anywhere else. She takes good care of you and so friendly. She even gives great advice!

The moment I walked in I knew I was going to receive outstanding service and I did! Priyanka (Sarita) brought my eyebrows back to life, THANK YOU! The salon is clean and welcoming. I've gone to so many salon, but it stops here, I'm a client life.

I've been coming to her since 2014 to get my eyebrows threaded and I won't go anywhere else! Best service ever. She takes her time and is very professional!

This was such a great first experience! Priyanka was very thorough, but also really quick as well. I am now a loyal customer.

Priyanka is the best!!!! She is the only person I have let touch my eyebrows for years. She got them from tiny eyebrows to their full, natural shape. I don’t even live on this side of the country anymore and will always make a point to come here when I am back just for my eyebrows to be done properly and amazingly!!!

Priyanka is the best there is when it comes to eyebrow threading. She goes out of her way to ensure that her customers are taken care of and satisfied.

Although I have gone to a few other places due to time constraints after moving, the drive is always worth it, and I would not recommend anyone else. Priyanka is the best, and I will be a customer for life!

I have been coming to Priyanka for around 10 years!!! I will not go anywhere else. I love the professionalism and consistency. She has truly perfected the shape and thickness of my eyebrows. They always look great and I receive a lot of compliments! ????.