Quick Facts About Wiyanna's Salon
Wiyanna's Salon has several strengths, as indicated by the positive comments from customers. One of the main strengths is the friendliness and exceptional customer service provided by the employees. Multiple customers mentioned the kindness and warmth of the staff, specifically highlighting individuals such as Leslie, LeAli, Shay, and Wiyanna herself. This positive and welcoming atmosphere helps create a comfortable and enjoyable experience for customers.
Another strength of Wiyanna's Salon is the quality of their services. Many customers praised the excellent haircuts, hair dyeing, and hairstyling they received. Several individuals mentioned that they have been going to the same stylist, such as Leslie or Wiyanna, for a long time because they trust them with their hair. This consistency and quality of service contribute to customer satisfaction and loyalty.
The efficiency of the salon is also mentioned as a strength. Customers expressed appreciation for the quick service they received at Wiyanna's Salon. Compared to other salons, customers reported that they spent less time waiting and more time with their stylist, resulting in better service. This efficiency is a valuable strength as it allows customers to have their hair done in a timely manner.
Additionally, the attention to detail and individual needs of the customers are highlighted as a strength of the salon. The comment about the hairstylist offering a more comfortable chair for a customer's husband with back pain demonstrates the staff's thoughtfulness and consideration. Furthermore, the stylist's understanding and accommodation of a customer's scalp sensitivity due to dermatillomania show their ability to provide a personalized and empathetic experience.
Reasonable prices are also mentioned positively by customers. The comment about the $55 charge for a rinse, cut, and style being considered reasonable is an indication that Wiyanna's Salon provides good value for the services rendered. This affordability makes the salon accessible to a wider range of customers.
Despite the overwhelmingly positive comments, there is one negative review criticizing the stylist Leanna. While this negative comment may be an isolated incident, it still indicates a potential weakness or room for improvement in the salon's customer experience. It is important for the salon to address and learn from any negative experiences to maintain a consistently positive reputation.
In conclusion, Wiyanna's Salon has strengths in its friendly and welcoming atmosphere, exceptional customer service, quality of services provided, efficiency, attention to detail and individual needs, reasonable prices, and customer satisfaction. These strengths contribute to the salon's positive reputation and customer loyalty. However, the negative review serves as a reminder for the salon to address any weaknesses or areas of improvement to maintain a high level of customer satisfaction.
Best TL Reviews
we stan everyone in this salon esp Leslie and LeAli!!! they’re both literally so nice and have made me feel so much better and leave with a smile when I literally came into the salon ugly crying. on top of excellent employees, the service they provide is top tier! i have curly hair and have been going to Leslie for almost a year, i don’t trust anyone else to cut or dye it now. i’ve never had a bad experience in the salon because everyone is so nice and communicative so i always feel like i’m getting my money’s worth. everyone there is so nice and i would take a bullet for any one of the employees.
first things first- i walked in here with a mess on my head, and i walked out feeling like a brand new me, WITH some confidence. ????
my experience? the business is clean, ALL the ladies here are super nice, super respectful, and the young lady who did my hair even offered my husband a more comfy chair since he’s having back pain/surgery soon! xx it’s always nice to see people treating the spouses with respect even if they aren’t a client! the room was nicely lit, a little dim but that’s okay because the front of the store is all glass, so beautiful Broad is right there for you to view. they have Ivy strings around the mirrors, giving the salon a nice Cottagecore feel ????
secondly, i was in and out of there in an hour and a half! that’s so quick compared to other salons. more time spent in Wiyanna’s chair than at Supercuts or Sports Clips, but by FAR better service and hospitality.
third, which is my favorite part- i was offered a hair washing, which i got nervous when we walked over. (my stylist was i believe the youngest lady there. if i knew her name i would do a personal Shoutout!) i told her that i did wash my hair before arriving, and she asked if i’d be more comfortable with just a rinse to wet my hair. i said yes, i have dermatillomania so i often pick my scalp (target point on my body) that results in scabs and scars. so i get very fidgety when someone touches my scalp. this woman was so nice to me ???????? my anxiety started to resolve within 30 minutes or so, she was very comforting. getting haircuts has always made me nervous and she was the hand to guide me through.
so very thoughtful ????
so, all in all, i got what i wanted, had a lovely conversation, a good laugh, and last but not least the price was absolutely reasonable!! $55 for my rinse, cut, and style, an hour and half job. i gave a $10 tip. i’d have done $20 if i could afford it.
Thank you so much, Wiyannas. you have given me back a quality of life i haven’t felt in over 2 years. ????????????
today was my first time at Wiyanna’s. best salon experience ever!!! i felt very comfortable and very welcomed in here. i’ve already booked my next appointment! thanks guys!!!
Wiyanna and Shay spent their time and expertise creating a signature color and style for my hair. The whole team is knowledgeable and so friendly. You can tell that they really care about their clients and their personal needs. I would highly recommend to anyone.
Leanna is horrendous! Do yourself a favor and don’t go to this salon ever less use this person who messed up a hair and overcharged!!!! Will recommend everyone I know NOT TO GO and to save a devastating experience!!!!
Shay, Wiyanna, and Leigh-Ally are absolutely wonderful. Shay made my red hair dreams come true after I changed my mind last minute from highlights. Shay took her time and was very thorough with my hair; as well as her bubbly personality. They were very accommodating, friendly, professional, and knowledgeable. I highly recommend Wiyanna’s Salon. Thank you so much ladies!! ????
Moe is amaaaazing! I took a chance and went here for cut + color after moving 2 hours from my previous stylist of 9 years. And I’m soooo glad I did. One of the best cut and color I’ve ever had! I’m so happy to have found her and can’t wait to keep coming back!
Amazing in every way!! Wiyanna is an incredibly talented stylist and genuine person. Her highlighting is phenomenal! My hair air- dried beautifully! So happy to be blonde again
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