Quick Facts About My Nails Two
Strengths of My Nails Two:
1. Talented nail technicians: Many customers praised the talent and skill of the nail technicians at My Nails Two. They mentioned that the gel/acrylic used at the salon was of high quality and lasted a long time without breaking. This shows that the salon has skilled technicians who can provide excellent nail services.
2. Beautiful and unique nail designs: Customers mentioned that My Nails Two was capable of creating beautifully unique nail designs. They appreciated the variety of options available, from simple designs to seasonal themes. This suggests that the salon has a creative and skilled team that can cater to different preferences and provide customized nail art.
3. Excellent customer service: Some customers mentioned that the owner and staff at My Nails Two provided great customer service. They appreciated the personal touch, such as the owner knowing customers' names and making them feel welcome. This indicates that the salon focuses on building relationships with customers and creating a positive experience.
4. Positive recommendations: Several customers expressed their satisfaction and recommended My Nails Two to others. This word-of-mouth promotion suggests that the salon has a strong reputation and a loyal customer base. Positive recommendations can contribute to the success and growth of the business.
Weaknesses of My Nails Two:
1. Overcharging and hidden fees: One customer complained about being overcharged and having additional charges added at the end of the service. This suggests that the salon may have transparency issues with their pricing and could potentially mislead customers by not clearly listing all charges upfront.
2. Inconsistent quality: One customer mentioned that the nail art they received did not match their expectations. This indicates that there may be issues with consistency in the quality of services provided at My Nails Two. Inconsistency can lead to customer dissatisfaction and a negative reputation.
3. Complaints about additional services: A customer expressed dissatisfaction with the extra charges for polish removal and eyebrow tinting. They felt that these services were overpriced and poorly executed. This suggests that My Nails Two may need to reevaluate their pricing and ensure that all additional services are performed to a high standard.
4. Lack of experienced staff: One customer criticized the level of expertise of the staff, stating that they had to file their nails after paying a significant amount for the service. This indicates that there may be a need for more experienced technicians at My Nails Two to ensure consistent and high-quality services.
5. Hygiene concerns: A negative review mentioned that the salon did not wash their tools and that there were issues with fungus. This raises concerns about the salon's hygiene practices and overall cleanliness. Hygiene is a crucial aspect of a nail salon, and any lapse in this area can significantly affect customer satisfaction and safety.
6. Potential legal issues: A reviewer mentioned the potential for legal action if a technician were to injure someone due to neglect in removing product. This comment highlights the importance of following proper procedures and maintaining a safe environment. The mention of legal issues can have a negative impact on the salon's reputation and may discourage potential customers.
In conclusion, while My Nails Two has strengths such as talented technicians, unique nail designs, and positive recommendations, there are also weaknesses that need to be addressed. These weaknesses include transparency issues with pricing, inconsistencies in service quality, dissatisfaction with additional services, lack of experienced staff, hygiene concerns, and the potential for legal issues. Addressing these weaknesses can help improve customer satisfaction, maintain a positive reputation, and ensure the long-term success of the salon.
Best TL Reviews
Will NEVER EVER go back to this salon again!!! Horrible experience, RUDE RUDE manager & they RIDICULOUSLY over charge, tacking on extra charges at the end that isnt listed on the service sheet!! I already had acrylic over my real nails and just needed a fill & toe nail polish change to match my new nail color- ended up being charged $75, manager said it was suppose to be $80 & my nail art didnt even match.. City Nails on Dogwood is where I normally go, but they were closed today- wish I would have waited until they opened tomorrow. If I could give less than 1 star I would- My Nails Two is a RIP OFF!!!!!
If you're in the Milton area and you're in need of a manicure, be sure go see Trang and the rest of the ahhhhmayzingly talented nail technicians at My Nails 2! I will never go anywhere else to get my nails done! The strength and quality of their gel/acrylic is the best! I rarely ever break my nails and they always last until I'm ready to get them filled! They are more than capable of doing any kind of beautifully unique nail design idea!! I always get compliments about how gorgeous my nails are, thanks to Trang and her crew! I highly recommend My Nails 2!
I love My Nails 2..I get the best compliments on my nails. I’ve been using them for years and pretty much just say surprise me at this point. From simple to seasonal they never disappoint.
The extra add ons like 5$ to remove the polish is too much. You charge 20$ for gel already. And who tints your eyebrows and had me walking around town two days with stained large skin brows looking like a clown. Sloppy job.
Ever time I have to file my nails straight after paying 125$
You need to get more experienced people working there. The school does better work. With a smile.
My manicurist name was Danny and provided excellent gel manicure as well as pedicure. I will recommend to others as well as return myself. Very pleased????????
Best nail job i’ve ever had. Two did my french acrylic. The owner knew everyone’s name that came in. I am super impressed and rarely 100% with my other nail places.
This place is horrible...the owner tran made me pay for a set that is horrible after asked to have them takin off the don't wash there tools and give out fungus don't go here
I have the worst experience here screw them them people.. they were supposed to be coffin shaped with pink dust this is what I got
By reading these reviews this is not a place I would want to bring my lady friends to for lady's day at the spa. Trust me if a tech injures someone from neglect of proper removal of product you can bet legal procedure would be in the picture. If you are a licensed & trained tech then you use your professional techniques for a safer environment. Nails are FRAGILE!!!
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My Nails Two Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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