P N Nail Salon

+1 731-660-2045

3189 N Highland Ave, Jackson, TN 38305 United States of America

Open Today: -

Quick Facts About P N Nail Salon

P N Nail Salon has received a mix of positive and negative comments from customers, highlighting both its strengths and weaknesses. In order to assess the salon's overall performance, let's analyze the comments provided.

Starting with the positive comments, many customers praise the salon for its great job on services, such as pedicures and nails, as well as the quality of work provided. The use of words like "great," "amazing," and "beautiful" highlights the satisfaction of these customers. Additionally, several customers appreciate the friendly staff and great customer service they received. The fact that they were recommended by others and plan to return is a testament to the salon's strengths.

Another strength of P N Nail Salon is their willingness to address and resolve issues. In the case of a customer experiencing a negative reaction to acrylic nails, the salon was understanding and promptly removed them. This demonstrates their commitment to customer satisfaction and willingness to rectify any issues that may arise.

However, there are a few weaknesses that need addressing. One customer mentioned a negative experience with a full set of acrylic nails, describing them as "lumpy and bumpy" and not matching the requested shape. This indicates a lack of attention to detail and precision in their work. Another customer mentioned a rush in their experience, indicating that the salon may prioritize speed over quality in some cases.

Furthermore, a negative comment regarding wait times and inconsistent service was made. The customer felt neglected as a walk-in and claimed they were told their wait time would be 30 minutes, but ended up waiting for an hour before leaving. This suggests a lack of organization and communication within the salon.

In terms of pricing, there is no specific comment regarding the affordability or cost of the salon's services, so it is unclear whether this is a strength or weakness. However, it is worth noting that one customer mentioned paying an arm and a leg for previous nail services in the area, suggesting that P N Nail Salon may offer competitive pricing.

Based on the comments provided, the strengths of P N Nail Salon include their ability to deliver great service, provide a welcoming atmosphere for both humans and pets, and their friendly staff. Additionally, their willingness to address and resolve issues demonstrates a commitment to customer satisfaction.

On the other hand, the weaknesses of the salon include inconsistencies in service quality, a rushed experience for some customers, lack of attention to detail in nail services, and poor communication regarding wait times for walk-in customers.

In order to improve, P N Nail Salon should focus on ensuring consistent service quality, paying closer attention to detail, and improving communication with customers regarding wait times. By addressing these weaknesses, the salon has the potential to further enhance its strengths and provide a consistently great experience for all customers.

Best TL Reviews

Had a great experience, they did a great job on this dark purple pedi. Best part was the leg and feet massage. ????❤️ They welcomed my Pumpkin and she loved it there too. ????❤️

I love this salon. It was recommended by a co-worker and they do a great job every time. This past time my toe nails were thin so they tried acrylic on them and I had a reaction and my toe were sore. They were understanding and removed them for me. 10/10 would recommend to anyone new to the Jackson Tennessee area.

I’ve lived in TN for 2 years. Have always had horrible service or horrible finished nails

on my hands that cost an arm and a leg. One of my customers recommended this place. I tried it yesterday and had an AMAZING experience. Great customer service, amazing quality of work and in a timely fashion. I’ll definitely be back!

I had a pedicure here a while back and it was great. Went back a couple of weeks later for a full set of acrylic nails and they did a HORRIBLE job. Acrylic was lumpy and bumpy and nail shape was NOT what I asked for. The polish was also fairly messy.

Staff is so friendly. I had my nails done and a pedicure and both people did an amazing job. I highly recommend this place.

I went in as a walk-in. They told me 30 minutes. They kept taking everybody else. They put me in a chair in the station and kept taking other people. I left after an hour. I told her I was leaving and I said you told me 30 minute she was we were going to try to get to you everybody has appointments. Oh your sign says walk-ins welcome.

Felt like my experience was rushed, went here since my normal place is closed. My nail gel is a little messy in photos I am putting on here. They were nice hence the 2 stars. I don't think I will go back.

I came in at around 9am and was done a little after 10am. Nancy did my nails and they are beautiful. She was very friendly, polite, and fast. I haven’t had my nails look this good in a while! I definitely plan to come back.