Quick Facts About Urban Nails And Spa
Urban Nails And Spa, based on the comments provided, has a mix of strengths and weaknesses. It is important to note that the comments are subjective and represent the experiences of individual customers.
Starting with the strengths, one customer commented that Lena, the owner of the salon, and her staff were friendly. This suggests that the customer service provided at Urban Nails And Spa is commendable. Another customer mentioned that the salon was clean, which is a positive attribute as cleanliness is crucial for any spa or salon.
Additionally, Lena, the manager, recommended her Vietnamese restaurant to a customer, which indicates a level of personalized service and an opportunity for cross-promotion. This shows that the staff at Urban Nails And Spa go above and beyond to provide recommendations and enhance the overall customer experience.
A few customers also expressed satisfaction with the service and results they received. One customer mentioned that their nails looked amazing after the $50 pedicure. This suggests that Urban Nails And Spa is capable of providing high-quality services that meet customer expectations.
Furthermore, a customer who attended a wedding party at Urban Nails And Spa had a great time and praised the owner's sister for her excellent service. The availability of wine during treatments was also mentioned, which indicates that the salon offers additional amenities to enhance the pampering experience.
However, Urban Nails And Spa also has specific weaknesses based on the comments provided. One customer was disappointed with the outcome of their nails, stating that their nails still had residue from the manicure and the design did not match the picture they provided. Another customer noted that their nails from the salon did not meet the standards of another salon they visited subsequently. These comments suggest inconsistency in the quality of work performed at Urban Nails And Spa.
Another weakness mentioned in the comments is related to the basic pedicure experience. A customer expressed disappointment that they did not receive cuticle work, proper nail cleanup, and callus removal. This indicates that the salon may not consistently provide the full range of services advertised. Additionally, another customer felt that the extra charge they paid for shellac was not worth it as it looked like it needed another coat. This suggests that the salon may not always deliver on the promised quality for premium services.
In conclusion, Urban Nails And Spa has strengths in terms of friendly staff, a clean environment, personalized recommendations, and the ability to provide satisfying services to some customers. However, they also have weaknesses in terms of inconsistency in the quality of work, not always fulfilling the full range of services advertised, and occasional dissatisfaction with premium services. It is important for the salon to address these weaknesses to improve overall customer satisfaction and reputation.
Best TL Reviews
I read really good reviews so I thought I’d give it a shot. However, I am kind of disappointed. They Didn’t clean up my nails, still have the nail stuff stuck under my nail. Design looks nothing like the picture, which I know it’s hard to get it exact but this is nothing like it. Already looks like I need a fill and I just got it done. I have two different lengths and different shapes of nails. And so many hair and bubbles in my nails.
I FOUND MY NEW SALON! Lena and her staff were SO FRIENDLY and the salon was super clean! I was there for 5 minutes and she was calling me by my name! They did a fantastic job! I will be back and will be bringing my friends!
Lena the owner of the salon. Is a very nice lady. I caller
And spoke with her on the phone as their was 3 of us.when we got there. Everything was set up. Everyone was very nice. Offer beverages. Did a good job on my toes…. I love the color…the massage was nice. Lena the manager also recommended her Vietnamese restaurant as my homegirl so happened to watch some. So after our bail we went to her restaurant “All PHo You” I would also recommend going there for some good food.
I had never been here before until tonight I called and they said they could get me in right away. I had the $50 pedicure and let me just say OH MY GOSH!!!! It was worth every dime. It was so relaxing and my nails they look amazing ( they are my REAL NAILS) Lena and Ben ( the owners) did my nails and they will sit there and have a full conversation with you. You don’t feel rushed or like you are just a number. I will definitely be returning to this place. I have found my mail home. Thank you!!! Don’t be shy go to Urban Nails and Spa tell them Barbara sent you
I went with a wedding party to urban nails. I had a great time. The owner's sister did my nails and the brides. She was great, very personable and friendly. We were party of a dry wedding, but they had glasses of wine for you to enjoy while you're being pampered. My nails also look amazing! I never get my nails done but I'm now in love and will definitely go back again. I'll also add a video of my nails. They're gorgeous!
Had been here once before. Really bummed this time as I came in with my fiancé to get pedicures and he had never had one before. We did just the basic pedicure but they didn’t do any cuticle work/nail clean up, didn’t get my calluses good on my heels (the lady next to us getting a pedicure done as we were just finishing up was getting the “cheese grater” used and we didn’t get that ) and the shellac I paid extra for looked like it needed another coat. Disappointed we spent over $100 with tip and it was a “foot wash” like my fiancé described his first pedicure.
Got my nails done here two weeks ago, after not having them done for a few months and was extremely disappointed. I was embarrassed to show them off. Just got them done today and the new nail tech(different salon right down the street) lady was like I can’t be they took your money. Go to tyes nails and spa! Don’t spend your money here
This place was absolutely amazing. I left a review on their Facebook but I was so happy with their service that I had to come here to leave a review as well. I went somewhere about a week before going here and the experience was horrible! But Urban Nails lived up to everything I expected from the first place! I will always make the drive to get my nails taken care of by them. My toes are exactly what I wanted and well worth the money I paid. Highly recommend them! Great service, conversation, and all around environment. Loved it!
Place Pictures
Urban Nails And Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 11:00 AM - 04:30 PM |
How to go there
Location
Places
Other Places
1. D-Nails
2. Julee Nails
15. L & B Nails