Quick Facts About Posh Nails
Posh Nails has several strengths based on the comments provided. Firstly, they have availability for same-day appointments, including Sundays, which is convenient for customers who have busy schedules and limited time. Additionally, they have a clean and well-organized salon with multiple stations, indicating a reputable business with a significant amount of customers. The fact that they have a variety of color selections is also a positive point, as it allows customers to choose from a wide range of options and find something they like.
Another strength of Posh Nails is their friendly and accommodating staff. Many customers mentioned the professionalism and friendliness of the nail technicians, which contributes to a positive experience. The staff takes the time to understand customers' preferences and needs, as demonstrated by the nail technician who was understanding and went the extra mile to safely remove shellac from a previous salon.
The ability of Posh Nails to provide last-minute services is another advantage. Several comments mentioned that they were able to accommodate customers who needed a quick fix, such as fixing breaks and chips in their manicure. This flexibility shows that Posh Nails values customer satisfaction and strives to meet their needs.
Affordable prices and a relaxing atmosphere are also strengths of Posh Nails, according to customers. The salon's location and affordability make it accessible to a wide range of customers, and the relaxing experience adds to the overall satisfaction. A friendly environment contributes to the overall positive experience and makes customers feel comfortable during their visit.
Based on the positive comments, Posh Nails has created a loyal customer base who appreciates the quality of service they provide. The nail technicians are highly praised for their skills and professionalism, with one customer specifically complimenting a staff member as an artist in their craft. This level of expertise contributes to the overall satisfaction of customers and their willingness to continue using the salon's services.
However, there are also some weaknesses mentioned in the comments. One customer had a negative experience with an acrylic fill, where the technician did not properly fill the nail and simply painted color over it. When the customer complained, they were met with resistance and intimidation from the technician and the manager. The customer was not given a refund or discount and was overcharged for additional fees. This negative experience highlights poor customer service and a lack of willingness to rectify mistakes.
Additionally, the negative experience mentioned by one customer could potentially damage the reputation of Posh Nails. The customer felt scammed and taken advantage of, leading them to warn others about the salon. This negative review could impact the perception of potential customers and discourage them from visiting Posh Nails.
In conclusion, Posh Nails has several strengths, including availability for same-day appointments, a clean and organized salon, a variety of color selections, friendly and accommodating staff, last-minute services, affordable prices, and a relaxing atmosphere. However, there are weaknesses relating to poor customer service and negative experiences, which could negatively impact the salon's reputation.
Best TL Reviews
I have never had acrylics/gel x before. I just googled nail design because I wanted holiday nails. Got a same day appt on a Sunday. My nail tech Katt was fantastic. She talked me through the process since I am a newbie. But she did the design exactly how I wanted and was fantastic to work with. It was very clean and tons of different stations - about four other people getting manicures. So seeing how much business they had, made me feel reassured they were reputable. I will be returning and I would recommend this nail salon to anyone in the area!!
I loved my experience here. I came in with shellac from another salon that was harder to take off than expected, but the nail tech was super nice about it and took the time to get my nails clean. Such an enjoyable experience and I LOVE my nails. Will become a regular customer. Thank you!
Very accommodating for a last minute mani to fix some breaks and chips. Excellent technician. Great color selection that was laid out really well.
I’m glad I found this nail salon. Great location and very affordable prices. Excellent service, friendly staff and a very relaxing experience. I will definitely come back!
My experience was absolutely fantastic, I enjoyed the professionalism of everyone and I most certainly enjoyed the fabulous young man, that did my nails; he's an artist in this specialized craft!
This salon is amazing and I refuse to go anywhere else. The staff is incredibly friendly, always thoughtful of your time while offering quality services, and even greet you by name once they get to know you. Katt did wonders on my nails today as you can see!
Have been going here for a year or so and usually get a good manicure. Went in for acrylic fill & the tech did not fill in the nail, she just painted color over it. When I complained, she told me I was wrong and that this is how it is supposed to look. I get acrylics often and know this is not how they should look. I was upset and felt intimidated so, I left the salon and decided to call the manager, I told him how upset I was and he said, he would not redo my nails nor give a discount or refund; he shouted at me and was rude. On top of all of this I was charged $77.00 and acrylics are typically half of this. When I asked why so much, they said they charged me for 2 broken nail fee's and a long nail fee, really! I feel overcharged and scammed and am upset they they wouldn't try and make this good. I do not recommend Posh Nails, they clearly tried to take advantage of me with their extra fees' and tried to fake me out of the service.. The photos speak for themself, beware of this place.
I love Posh Nails, I’ve being coming here since they open and absolutely love it! is the best nail salon! Katt and Vivian do an amazing job in all services. They always start on time and are very professional. Highly recommend, friendly environment & super super clean! Book your appointment and try it I promise you won’t regret it!!
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