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Angels Nails

+1 412-782-6890
1148 Freeport Rd, Pittsburgh, PA 15238 United States of America
Open Today: Closed

Quick Facts About Angels Nails

Strengths:
1. Loyal customer base: The salon has a loyal customer who has been visiting for 3 years, which indicates that they have some strengths that keep customers coming back. 2. Quality work: Some customers have praised the quality of the work done at Angels Nails, mentioning that they had great experiences and were happy with the results of their nails. 3. Cleanliness: Multiple customers have mentioned that the salon is clean, which is an important factor in attracting and retaining customers. 4. Friendly staff: Reviewers have commented on the friendly staff at Angels Nails, suggesting that they prioritize customer service and make an effort to create a welcoming atmosphere. 5. Range of services: The salon offers a variety of services, including manicures, pedicures, gel polish, and French manicures.
Weaknesses:
1. Inconsistent service: Multiple customers have mentioned that experiences can vary greatly depending on the technician. Some reviewers have mentioned that certain technicians rush the job and do not take their time, leading to unsatisfactory results. 2. Lack of attention to detail: One customer mentioned painful experiences due to bleeding and uneven nails. This suggests that some technicians may not pay attention to detail during appointments, resulting in subpar work. 3. Difficulty in booking appointments: One customer mentioned that they called in with a couple hours of free time but had difficulty securing an appointment slot. This suggests that the salon may struggle with accommodating last-minute requests. 4. Lack of communication: One customer mentioned that a technician refused to do their nails and made comments that were unprofessional. This suggests a lack of communication and professionalism within the salon that can negatively impact customer experiences. 5. Issues with customization: One customer mentioned that a technician refused to do a specific nail design and shape, indicating a lack of flexibility and willingness to cater to customer preferences.
Overall, Angels Nails has strengths in terms of a loyal customer base, quality work, cleanliness, friendly staff, and a range of services. However, they also have weaknesses, including inconsistent service, lack of attention to detail, difficulties in booking appointments, lack of communication, and issues with customization. These weaknesses can negatively impact the overall customer experience and may need to be addressed for the salon to maintain and attract customers.


Best TL Reviews

I would like to begin this by saying: I have been a loyal customer for 3 years. Manicures and pedicures every 3 weeks. After today, I will never return. My nail technician (who left 3.5 months ago) was the only one who takes their time, and values good work. Each time I’ve gone back I’ve tried different technicians; they all have rushed the job and my nails pay the price. Today was the straw that broke the camels back.
I had a couple hours free this afternoon so I called to see if they could squeeze me in, as I have an event this upcoming weekend. They said it was no problem. I do not know the name of my technician today (she’s at the first desk when you come in, beware). She removed the dip I had on from not even two weeks ago (that had ALREADY started chipping). I asked her to do two coats of the clear powder, as that’s what my old tech would do since my nails are so frail. She told me that’s not typical and it would make my nails look thick. I said my previous technician never had that issue so please do it. I was insistent on this because my nails kept chipping so quickly after I got them done. The appointment only got worse, as she put on a different color than I had picked out? She dipped them so quickly and carelessly, the whole nail wasn’t even picking up powder. After she was done coating my nails in the powder she started to file them down. I asked her to keep them even with the one nail I had broken, which she couldn’t seem to manage. My thumbs are two different lengths and my left middle finger is completely crooked. She made me bleed several times on several different fingers. That has never happened before, I do not have sensitive cuticles. This was such an overall painful experience not just physically but mentally as I tried to correct her and she assured me she was fixing it. I have given this place one too many chances, don’t make the same mistake as I did.
Absolutely love it! I just got my nails done and that extremely wonderful. Tom did a very good job on my pink and white ombré full set. The shop always clean and the staff is very friendly. Will come back soon ❤️ Yêu Angel’s Nails lắm
Great staff and quality work. I opted for the gel polish. I was told it would last 2 weeks and it ended up lasting 3????. I had been to another nail salon and it couldn’t even come close to Angels. They do an incredible French manicure!!
Absolutely wonderful service. Christina did my nails and she was so pleasant to work with, made sure I knew the pricing before we started and she really took care of everything so well. Definitely only going here from now on.
Lisa did my nails. Shes the best. I'll definitely be going back. Very clean and friendly. Awesome service. And fast. And obviously my nails are great I love them!
Always a great job. "E" did my nails this time and she went above and beyond. I bumped my toenail on the way over for my manicure and she fixed it as it never happened. Then we didn't have a matching color for my gel nails and she was sooo patient in figuring that out and even offered to put that color over what she did on my toenails. I appreciate how accommodating she was.
Great quality, quick pedi! Will be back, thank you!
I have been going to this nail salon the last 4 months and I was happy with my French manicure dip by Dave. The place was clean and he was friendly. He left and unfortunately my visit today did not go well. I was actually told by Jessica the nail tech that she would not do pink and white on my dip anymore because I was not happy. I mentioned a nail being crooked and if she could fix it and that was all it took. She actually said, she would not do my nails. I was in shock! She also said, " my finger was crooked to get a new finger." I was like, What? Anyway Eva another tech tried to console me by not charging me but I paid because she did a service for me. I actually tipped her after she banned me from coming back. She stated to not watch her do each nail that I made her nervous. I was nervous having a new tech to begin with. Then to top it off, she said I do not like your pink and white. It doesn't look natural. White to thick, pink to pink. I liked it I told her all but the crooked one. She stopped talking to me and refused my payment. I left it with Eva. I WILL NOT BE BACK! Too bad it was a clean place. They also in the summer did this to another client that was getting a black dip because she asked them for a particular shape and the same girl I had told her not to come back. I thought it was the customer, I know better now!

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Angels Nails Info

Amenities

Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday Closed

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Location