Quick Facts About Sarah Nails and Spa
Sarah Nails and Spa has received a mix of positive and negative comments regarding their services, which provide insight into the strengths and weaknesses of the establishment. By analyzing these comments, we can gain a comprehensive understanding of the salon's performance and customer satisfaction.
One of the strengths of Sarah Nails and Spa is the high level of customer service they provide. Many customers have praised the salon for the professionalism and friendliness of their staff. They have been described as fast, knowledgeable, and patient, indicating that they are well-trained and efficient in their work. The positive atmosphere and cleanliness of the salon also contribute to the overall positive customer experience. Customers appreciate the attention to detail in cleanliness and the extra measures taken to ensure a COVID-19 friendly environment.
Another strength mentioned in the comments is the quality of the products used by the salon. Several customers have praised the salon for using high-quality products, which contribute to the longevity and appeal of the nail services. This attention to using quality products sets Sarah Nails and Spa apart from other salons and gives customers confidence in the services they are receiving.
Additionally, the salon's expertise in creating beautiful designs and colors has been highlighted in the comments. Customers appreciate the time and care taken by the staff to ensure they are satisfied with the final result. The salon is known for its fabulous designs and colors, which adds an extra touch of luxury and creativity to the overall experience.
Despite these strengths, there are some weaknesses that have been mentioned in the comments. One recurring issue is the issue of nails breaking. Multiple customers have reported instances of broken nails, and in some cases, the nails were not placed correctly, resulting in injury. These incidents indicate a lack of attention to detail and skill in the application process. One customer even had to undergo surgery as a result of a poorly placed nail. This raises concerns about the competency and training of some staff members at Sarah Nails and Spa.
Another weakness mentioned is the inconsistency in the quality of the services. Some customers have reported issues with the paint being messy or not lasting long after leaving the salon. This inconsistency in quality may be attributed to different technicians having different levels of expertise or attention to detail.
Another concern raised by a dissatisfied customer is the unethical behavior of the staff. This customer reported an incident where the technician was unable to perform a simple dip nail service but still charged for it. This raises questions about the integrity and customer service practices of the salon.
Lastly, a few customers have mentioned that the salon can be pricey. While some customers feel that the quality justifies the cost, others may find the prices too expensive for the services provided.
In conclusion, Sarah Nails and Spa demonstrates strengths in customer service, high-quality products, and fabulous designs. However, weaknesses in nail durability, inconsistent quality, unethical behavior, and potentially high prices raise concerns about the overall experience and satisfaction of customers. It is important for the salon to address these weaknesses and ensure that all staff members are properly trained, consistent in their services, and provide ethical and transparent customer service.
Best TL Reviews
First time getting my nails done (white and red) and Sarah did an amazing job! Took about 2 hours and she was extremely patient as I continued to not relax but try to learn the process. I have received SO MANY compliments. Will def make her my regular.
i've never broken a nail in my life and the last two times i have gone here i've broken them. the recent one sent me to the hospital because it wasn’t placed correctly. i had to have my nail removed
surgically. the same lady who did my nails, removed the rest of my acrylics. she burned me with the drill bit and refused to give me a discount which won’t even put a dent in the amount of hospital bills i will have.
Update: unfortunately I’m a little bummed out. I had the nails fixed and the next day my thumb nail snapped! Bummed since I paid to have them fixed and will have to go back and have it fixed again! Cant say the quality is all there due to a mail breaking in half while picking something up off the floor of my car this morning. Therefore, I have to change my review to 2 stars instead of 5. Paint was also messy after looking at them closely.
I was in the area visiting a friend and needed my nails redone as they were terrible and unappealing. They made my nails look amazing! Professional service.
Sarah Nails and Spa is the absolute best nail salon I've ever been to. Everyone is always so friendly and everyone that I have had do my nails have done a fantastic job! Highly recommend! ????
Please DO NOT go to them, first they messed up the chrome nail color which I chose from their palate, the guy who is doing my dip nails was so confused, almost 3 times he filed my base color after top coat. It was so painful and horrible. And top of it he was so arrogantly talking to me although he us the one who was not able to do simple dip nails. Finally i had to leave from their with my base color only snd still those guys charged me. Unethical and horrible.
Service: 10/10
This place is awesome, and they go the extra mile as far as covid precautions. Very professional, friendly and willing to answer questions
Cleanliness: 10/10
Spotless, and this place smells good
Staff: 10/10
Fast, and there's no question that they know what they're doing. They've been in business for about 6 years
Atmosphere: 10/10
Clean, safe and relaxing
Busy: 3/10
It wasn't busy when I took my GF here
Value: 10/10
It can be a bit pricey but well worth it
Overall: 10/10
I highly recommend this place and I'm definitely coming back
They use high quality products, so it can be pricey$$$ However, they have some awesome designs and colors! They always take their time to make sure that I am well taken care of. I consistently leave this salon feeling happy, relaxed, and fabulous! They never fail to disappoint! ????I LOVE this place!
Clean and COVID-19 friendly. This salon has always been extremely clean but Sarah the owner has added additional precautions to ensure the safety of her employees and customers. Also-Sarah and Kelly are both incredible! Sarah was very patient with my mother who had a lot of questions. I can't wait to come back!
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Sarah Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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