Quick Facts About Phoenix Nail Spa
Phoenix Nail Spa has several strengths based on the comments from customers. Firstly, it is noted that the spa is not busy on a Thursday and they accept walk-ins, indicating that customers can easily get an appointment without having to wait for long periods of time. This is particularly convenient for those who may have spontaneous plans or want to get a treatment done on short notice. Customers also appreciate that there is no rush to get them out the door, suggesting that the staff prioritizes quality over efficiency.
Another strength highlighted by a customer is the enjoyable pedicure experience. The customer mentions that they were able to have a relaxing pedicure while being close to nearby restaurants for a convenient lunch outing. The spa's location seems to be advantageous for customers who want to combine their visit with other activities in the area.
Pricing is seen as a strength at Phoenix Nail Spa, specifically for hot stone pedicures. The customer states that the prices for hot stone pedicures are better compared to other places that charge an additional fee for the service. This indicates that the spa offers competitive prices, providing value for customers who want to enjoy a hot stone pedicure without breaking the bank.
Another strength highlighted in the comments is the emphasis on cleanliness and hygiene. Each customer is given their own sanitized individual supplies, demonstrating that the spa prioritizes maintaining a clean and hygienic environment. This is a crucial factor for customers when choosing a nail salon, as they want assurance that their health and safety are being prioritized.
Additionally, customers appreciate the individual attention and care provided by the technicians. One customer mentions that Tony took his time and asked for feedback along the way, ensuring that the customer was satisfied with the service. This personalized approach suggests that the technicians are attentive to the needs and preferences of each customer, enhancing the overall customer experience.
On the other hand, some weaknesses are also highlighted in the comments. One customer had a negative manicure experience, mentioning that the technician was on their phone the entire time and caused cuts on their fingers. This suggests a lack of professionalism and attentiveness from the technician, which can negatively impact the customer's experience and potentially lead to unsatisfactory results.
Another customer mentions that they have recently experienced rushed service and even noticed nail polish on their skin after leaving the salon. This indicates a decline in the quality of service and attention to detail. The rushed service also led to discomfort for the customer, highlighting the importance of providing a comfortable and pain-free experience.
Another weakness pointed out in one comment is the unpleasant smell of urine in the salon. This is a significant hygiene issue that can strongly impact the overall customer experience and perception of the salon.
In conclusion, Phoenix Nail Spa has strengths in terms of availability, leisurely service, competitive pricing for certain services, and emphasis on cleanliness and individual care. However, there are weaknesses including lack of professionalism, rushed service, attention to detail, and an unpleasant odor in the salon. These mixed reviews suggest that while the spa has potential, there are areas for improvement to provide consistently positive experiences for all customers.
Best TL Reviews
Not busy on a Thursday and they take walk ins. No rush to get you out the door. My pedicure was enjoyable and I was just down the block having lunch. Will definitely return when in the area. Prices for hot stone pedicure are the best compare to others who add an extra 15 only to rub stones for 30 seconds. Also each person has their own sanitized individual everything. Will return!
Such a great place. Don’t go in expecting the fanciest shop in town, but I can’t say enough great things about Tony! He took his time and asked if I liked it along the way. I showed a of these exact colors and I asked for starfish. Ask and you shall receive. He did great! I will definitely be back to see him.
I'm new in the neighborhood.
I searched for a nails place.
I FOUND very nice reviews about this place, so I decided to walk in.
It's a Thursday at 10 am.
I asked for a pedi, mani dipping power and eye brow wax. They took me in immediately.
I asked the technician for extra care with my pinky and ring fingers; they were recently broken in an accident
He took his time; he was very cautious and courteous.
Overall, they provided me with a nice job.
Reasonable decent price!
I had the worst manicure experience there of my life. The woman who did my nails was on her cell phone the entire time. She cut my fingers multiple times. Everyone who saw my nails said it looked like a child did it. Will NEVER go back. You shouldn't go either!
I have been going here regularly for awhile but lately have gotten a new technician and they are very rushed even to the point it is painful sometimes. I just left today and noticed when I got in the sunlight I have nail polish on my skin around my nails. They even rushed how long I put them under the UV light. I am definitely going to find a new salon
No wait! Very nice ppl. Our pedi was done super nice. My daughters first pedi/mani and loved it. I had an ingrown nail and technician took time to take care of it. Will definitely be back.
Ann is amazing! This is my first time coming here and I absolutely love my manicure. She took her time with my manicure, even helped fix a broken nail, and sanitized after each customer.
Ask for Ann she is the BEST!
ITS SMELLS SO BAD OF URINE. Had Vivian she was extremely rude and cut me and when I said ow tried to just keep going.
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Phoenix Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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