Ocean Nails & Spa

+1 661-723-3736

44990 Valley Central Way, Lancaster, CA 93536 United States of America

Open Today: -

Quick Facts About Ocean Nails & Spa

Ocean Nails & Spa is a nail salon that has received both positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, let's analyze the comments provided.

One strength of Ocean Nails & Spa is that it is a quick option for those who need a fast service. Several customers mentioned that they were in and out of the salon within a couple of hours. This can be appealing to individuals with busy schedules or those who prefer not to spend too much time getting their nails done.

Another strength mentioned by a customer is the excellent customer service provided by the husband and wife team running the salon. Good customer service is crucial in any business, as it can create a positive experience and encourage repeat visits.

Furthermore, one customer mentioned that they were pleased with the quality of their acrylic full set nails. This indicates that the salon has the ability to deliver satisfactory results for customers seeking acrylic nail services.

However, there are several weaknesses highlighted by customers that should be taken into consideration as well. One recurring complaint is the rushed nature of the service. Despite the salon not being busy during their visits, customers felt like their appointments were rushed. This can be a turn-off for those seeking a more relaxed and personalized experience.

Another weakness mentioned by multiple customers is the lack of attention to detail. Crooked nails, improper cuticle maintenance, and excess acrylic gel were some of the issues raised. Attention to detail is essential in a nail salon, as customers expect precise work and a clean finish.

One customer expressed disappointment when their preferred nail technician, Diane, was no longer working at the salon. This indicates a lack of consistency in staffing, which can be frustrating for customers who have built a rapport with a particular employee.

Additionally, a negative experience was mentioned by a customer who claimed to have had a painful and poorly executed nail removal process. Inadequate training and improper use of tools were cited as the causes of this negative experience. This highlights a major weakness in the salon's ability to properly train its staff and ensure their competence.

In conclusion, Ocean Nails & Spa has some strengths, such as quick service, good customer service from the husband and wife team, and satisfactory results for acrylic nails. However, there are significant weaknesses, including rushed service, lack of attention to detail, inconsistency in staffing, and a negative experience with improper nail removal. These weaknesses indicate areas where the salon can improve in order to provide a more satisfying experience for customers.

Best TL Reviews

Ocean is decent if you need something quick. Both visits felt rushed though hardly anyone else was in the shop. But both times I've been here (got acrylics both visits) I've had at least one nail look crooked. This last time the guy took the file so fast I got nicked. Both times they didn't do anything with my cuticles. I do wish they asked first before putting lotion on; I'm not really, but I know some people who can only use one or two types without either having a reaction or getting a headache. The older gentleman only accepted cash tips, which was a little odd, but he was nice enough. There was some access putty (or whatever the acrylic gel is called) around my thumb that I had to take off with nail clippers, and a lot underneath the nail of my pointer.

Blue was the second visit. Coral/silver was the first; the mark on my silver finger was already there.

My favorite nail spa. I always make an appointment and I’m usually out less than 2 hours. I love it.

So I went in on Friday 10/7/22 gel manicure with French tip.($45). ????the guy looked at my nails and told me I didn't need a manicure just color change so I did just that (color change) I asked for a light pink color instead of the clear , he said something to Ann and said do you just want to get a solid color? Um no I came in for a French tip manicure with gel I'm soo disgusted with the nail shops in Lancaster' California. I should have walked out when the lady asked me what I wanted and asked me if I brought in my color

My first visit to Ocean Nails & Spa was delightful. Diane was my Nail Technician. She gave me a pedicure and a gel Manicure. The after-pedicure and -manicure massages were awesome. I felt relaxed with her pressure point massages. Her skill on cuticle cutting is excellent. I have not had a Nail Technician in the past with such a skill on cutting. Diane is excellent on her Nail career she had chosen. I am very sure she will go far on this business in the future. I am very sure to be requesting for Diane's services on future visits.

My return for a pedicure and manicure services was not as good as my first.

I called for an appointment and was there on time then I found out Diane is no longer working there and the lady wanted me to wait for an hour. I thought it is my money, I will take it somewhere else. I have an appointment, and I will not wait for an hour.

They are fabulous! Husband and wife team they are great!

I DO NOT RECOMMEND!! This was by far the worst nail shop I've ever been to. I wanted to get my nails taken off. Of course they wanted to use a nail tip to rip them off (which is illegal) I told them I did not want it done that way. Then they put cotton, foil and acetone. When they took the drill to my nails the male doing it burnt me over 10 times. He was clearly never trained on how to properly use a drill. He did not remove parts of the acrylic on some nails yet he made others very thin. Horrible experience

Great customer service. Hands down one of the best arcylic full sets that I've gotten out here in antelope valley. Definitely coming back.

Get here early! They can get busy. I recently had a bad experience with my acrylic nails that I got done somewhere else in culver city. And I came here to Ocean Nails and Spa to fix them. I was pleased with my nails. And they also do great Gel Pedicures