Just Nail & Spa

+1 410-831-3400

206 N Fruitland Blvd, Fruitland, MD 21826 United States of America

Open Today: Closed

Quick Facts About Just Nail & Spa

Just Nail & Spa place has received mixed reviews from customers, highlighting both strengths and weaknesses of the establishment. Let's analyze these comments to understand the overall picture.

Starting with positive comments, it is evident that some customers had an excellent experience at Just Nail & Spa. One customer mentions that they received amazing service from the friendly staff and were pleased with the results. Another customer specifically praises Kim for doing an amazing job with their nails. These comments reflect positively on the professionalism and skill of the staff at the salon. Additionally, a customer mentions that Lee Lee consistently delivers satisfactory results and ensures customer satisfaction. This indicates that the salon has competent and talented nail technicians who prioritize customer preferences.

Cleanliness is also mentioned as a strength in one of the comments. A customer expresses their satisfaction with the clean establishment, suggesting that Just Nail & Spa maintains good hygiene standards. This is an important aspect for a nail salon as customers expect a clean and hygienic environment while getting their nails done.

However, there are a few negative comments that shed light on the weaknesses of the business. One customer had a disappointing experience as their nail technician did not meet their expectations. They had to redo the nails multiple times, indicating a lack of attention to detail or miscommunication between the customer and the technician. In another review, a customer criticized the attitude and rudeness of the staff. They also mentioned an incident where the price was changed halfway through the service, which is unprofessional and can leave customers feeling cheated or mistreated. Furthermore, this customer complained about rough treatment, leading to bleeding cuticles. This indicates a lack of proper training or care by the salon staff.

The inconsistency mentioned in the comments is a significant weakness. While some customers had excellent experiences, others had very negative ones. This inconsistency suggests a lack of standardized service quality and training among the staff. Customers should ideally have a consistent experience, regardless of which technician they are assigned to.

There is mention of the salon being busy, which can be seen as both a strength and a weakness. On one hand, a busy place indicates popularity and demand, implying that many customers trust Just Nail & Spa for their nail needs. However, a busy salon can also lead to longer wait times or difficulty in booking appointments, which may inconvenience some customers.

Based on these comments, it is evident that Just Nail & Spa has some strengths such as friendly staff, talented technicians, and a clean establishment. However, there are weaknesses in terms of inconsistent service quality, instances of rudeness, and price changes. These weaknesses need to be addressed to ensure customer satisfaction and maintain a good reputation.

Best TL Reviews

I wanted such a simple set…first a man did it and as he was doing it he kept moving my hand out of the way. Then a lady came to do the lines on my nails(very nice btw) but it just wasn’t working for me. She removed the paint and re-did my nails; they do look better but definitely not what I wanted.

From the moment I came in the service was amazing. The staff were so nice and did a great job. Definitely coming back again.

I went and got my nails done by Kim . She did an amazing job. Everyone was very nice and kind!

Love them, I get my nails done all the time by them

I will not be doing business with this shop again. Horrible experience. I am not one to write reviews, nor am I too picky about my nails. It was their attitude and rudeness that got to me. All I needed was a polish change, and maybe that's why I was treated poorly. They tried to change the price on me mid-way through from $20 to $25. And to top it off, he royally buffed up my cuticles to the point where they bled by being so rough with their buffer tool. No idea why or how this place has over 4 stars. I am being very nice with my 2 star...... really should be One Star.

Lee Lee delivers Everytime and always makes sure you like what she is doing ! Very good.

Jimmy is the best nail tech I've had in my life. All the employees are friendly, the establishment is clean and I enjoy my time there.

I'm not sure what the young girls name was but my oldest daughter told me about this place so my mom and I went for mothers day I tried using 2 color ombre effect Omg!!!! They are the best the most beautiful nails it was definitely worth the time definitely a busy place I see why I was very happy and satisfied there still like the first day I got them done 10/10