Quick Facts About Annie's Spa
Annie's Spa place appears to have both strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Great atmosphere: Commenters mentioned that the spa has a nice, spacious, friendly, and warm atmosphere. This creates a pleasant and welcoming experience for customers, making them feel comfortable during their visit.
2. Excellent service: Multiple commenters praised the staff for their kind and accommodating nature. They mentioned receiving great service and feeling satisfied with the customer care provided.
3. Positive feedback on specific technicians: Some clients specifically mentioned technicians like Maggie, Kim, Annie, and Mimi as providing excellent service and meeting their expectations. This suggests that certain staff members have expertise and consistently deliver satisfactory results.
4. Cleanliness and care: A reviewer appreciated the cleanliness and care exercised at Annie's Spa place. Maintaining a clean and hygienic environment is crucial for any spa to ensure customer satisfaction and wellbeing.
Weaknesses:
1. Lack of communication and language barrier: One comment mentioned a language barrier between the customer and a staff member. This led to a frustrating experience as the customer was unable to effectively communicate their requests and concerns. Clear and effective communication is essential in providing a satisfactory service.
2. Inconsistent expertise among technicians: Some commenters expressed disappointment with the quality of certain services, such as manicures and pedicures. They mentioned that not all technicians have the same level of expertise, which suggests inconsistency in the quality of service provided. This can potentially lead to customer dissatisfaction.
3. Subpar results: A few customers were dissatisfied with the outcome of their services, such as nails that looked and felt horrible, nails falling off, or dead skin left on the feet after a pedicure. These negative experiences indicate a lack of attention to detail and the need for improvement in service delivery.
4. Limited availability of preferred technicians: A customer mentioned that their preferred technician, Kim, who provided satisfactory service, had moved to another salon. This can be disappointing for regular customers who develop a rapport with specific technicians and may result in a decreased level of satisfaction.
5. Price not worth the service received: One commenter mentioned that the pedicure was subpar and not worth the price paid. This suggests a discrepancy between the quality of service provided and the pricing, which can lead to dissatisfaction among customers.
In conclusion, Annie's Spa place has some strengths, such as a great atmosphere, excellent service, positive feedback on specific technicians, and emphasis on cleanliness. However, there are also several weaknesses, including communication issues, inconsistent expertise among technicians, subpar results, limited availability of preferred technicians, and a potential mismatch between pricing and service quality. Addressing these weaknesses can help improve overall customer satisfaction and enhance the reputation of Annie's Spa place.
Best TL Reviews
I just needed 2 nails fixed and a light fill in. I’ve never been to this place but I needed my nails done asap because I was going to an event later that night and my normal girl didn’t have availability when I needed. So I just walked in and asked for THE MOST SIMPLE REQUEST. My first mistake was going somewhere I’ve never heard of; second was staying when she couldn’t get the acrylic to stay and got it all over my finger which I had to later get off myself. After all that my nails look and feel horrible. To top it off my nails are starting to fall off and the polish is LITERALLY failing off with wet polish coming out. I never experienced this bad of a job done. When I called I told them my problems and said it could be fixed but when I said I’d like a full to partial refund because it hasn’t been 24hrs the lady said she didn’t speak English and couldn’t help with that. Ironic right! It’s been less than 24 hrs as I got my nails done yesterday 1/30/22 around 2pm.
Great atmosphere, excellent service and the only place I get my nails and eyebrows done at.
The nail technician didn't seem to understand my request for an American manicure even with pictures shown which made the visit frustrating, especially since I was preparing to be in a wedding. I settled for what she seemed to understand but it was nothing like the picture. The pedicure was sub par at best, I left with dead skin still on the bottom of my feet. It was not worth the price. I do better at home.
I prefer to patronize black owned salons like Koco Nails on Ridge ave but I come to this place for last minute jobs since it’s two blocks from my house. I’m always disappointed with my nails when I come. I found one tech I liked named Kim but she moved to E’Tae so now I only get my brows waxed here. I only let Annie or Mimi do them. Both do an excellent job. Someone at a different shop had made my eyebrows uneven months ago and they nourished them back to normal very nicely.
I always have a good experience and I think they are very pleasant great job on whatever service I get.
Nice spacious friendly & warm atmosphere they always make you feel welcomed and are very accommodating. Tony is one of the best on the pedicure???????? manicure???????? Mimi & Annie always slaaaay the brows & lashes! Love the Brazilian waxes as well???????? Highly recommend Must visit u won't be disappointed thank me later.
Every time I go to Annie’s I get great service. All the techs are so kind. I especially love Maggie. She did my nails exactly how I wanted them; she’s also very knowledgeable about nail care.
I've been going to Annie's for years and especially like the cleanliness and care they exercise. As some of the comments here suggest, every stylist doesn't have the same level of expertise, so you'll need to find someone who works for you. I use this nailery for regular mani/pedi and lashes. The prices are good, $30 for lashes, $35 for mani/pedi.
Place Pictures
Annie's Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot