Cherry Nails & Spa

+1 508-992-1478

442 State Rd, Dartmouth, MA 02747 United States of America

Open Today: -

Quick Facts About Cherry Nails & Spa

Strengths:

1. Accommodating and hospitable: Cherry Nails & Spa is praised for being welcoming and friendly, particularly towards individuals from different backgrounds. This shows that they prioritize creating a comfortable atmosphere for all customers.

2. Transparent and truthful: The comment from an individual claiming to be very transparent and truthful suggests that Cherry Nails & Spa is transparent in their pricing and services. This is an important quality as it builds trust with customers.

3. Fast service: One customer appreciates the fast service provided by the staff at Cherry Nails & Spa. Quick service can be a strength for busy individuals who need to fit their nail appointments into their schedules.

4. Skillful foot massage: A customer compliments a specific employee named Vivian for giving the best foot massage they have ever had. This indicates that the salon has skilled and talented employees who can provide exceptional service.

Weaknesses:

1. Overcharging and rude behavior: One customer complains about being overcharged for a service and experiencing rude behavior from one of the employees. This reflects poorly on the salon's professionalism and customer service, which can result in negative word-of-mouth and decreased customer loyalty.

2. Low-quality manicure: Multiple customers mention issues with the quality of their manicure, such as gel polish peeling after a few days, nails popping off soon after getting a full set, and unusual texture after dip powder application. These experiences indicate a lack of attention to detail and poor craftsmanship by the technicians at Cherry Nails & Spa.

3. Inconvenience and lack of resolution: Another customer shares their frustration with having to go back to fix their nails on multiple occasions. This suggests that the salon does not take responsibility for their mistakes or attempt to rectify them, leading to inconveniences for customers. This could lead to a loss of trust and loyalty in the long run.

4. Rude staff: Lastly, a customer comments on the rudeness of a specific staff member at Cherry Nails & Spa. This negative behavior can make customers feel uncomfortable and lead them to seek services elsewhere.

In conclusion, Cherry Nails & Spa has strengths in their welcoming and accommodating atmosphere, as well as their transparency in pricing and truthfulness. They also receive praise for providing fast service and skillful foot massages. However, they have weaknesses in terms of overcharging and rude behavior, as well as low-quality manicures, inconveniences, and rude staff. These weaknesses could potentially harm the reputation of the salon and impact customer satisfaction and loyalty.

Best TL Reviews

I am Very transparent and truthful individual.

Sometime when you go into the nail shops they're not very welcoming especially if you don't know exactly what you want I don't think they purposely do it I think sometimes they just don't know how to engage and conversation especially of different backgrounds so it can seem very unfriendly but Cherry nails was very accommodating and also very hospitable that goes a long way with me as a pastor of a church and also ethnic diversity.

Ty 4 reading.

I didn't mind tipping generously with good services.

Thank you Cherry nails

I'll be back!!!

I was charged $35 for a polish change, I thought that was high but didn’t say anything and when I left I when online and saw that it should have been $10 and the lady was very rude! I will not be going back there

Great people fast service and nails last longer than others I've had done in other places

Next time I get a pedicure I will use Vivian. She gave the guy next to me the BEST foot massage I have ever seen

I got a full set and in 4 days one of my nails Already popped clean off.

I've only been going to this place for 2 or 3 months and I had 3 separate incidents already. Two times my gel polish bubbled a few hours after my appointment, into a million little hard bubbles on my nails. Not a good look. I also tried dip, and it turned into this weird gritty matte texture instead of smooth and shiny. I was on a packed schedule that day, but had to turn around to fix it ASAP because it looked so bad. Twice I had to go back to fix these things (very inconvenient) and won't be going back after this third time it happened. They don't look to see if they used a bad UV light or product, or maybe their technique is off. They don't care. They don't even apologize. I can chalk up most customer service mistakes to human error but when this is happening 50% of the time and they don't care to get to the root of the consistent problem, that's just not good business.

I've never had these problems with my nails at other salons, ever. I only tried to give this place a chance because I'm relatively new to the area and couldn't find a place with pink/nude colors. However, I'll have to keep looking for a decent nail salon around here.

This was my first time getting my nails done from this place. I just wanted a basic gel polish. At first I was happy with the finish but then 3 days later, it started peeling. Seriously? I’ve been trying my best to keep my polish on and not let come off completely. I’m so scared to do anything because I feel like my polish can come off any time and it is only the 5th day today! It’s definitely not gonna stay for two weeks. I need to get it removed now before it all comes off on its own.

I would never go back there the lady kinda rushed doing my nails and they aren't finally people .. the lady that did my nails she so rude