Quick Facts About T & T Nails
Based on the comments provided, T & T Nails place has several strengths that contribute to their positive reputation. The most notable strengths include their exceptional customer service, skilled technicians, cleanliness, relaxing atmosphere, and fair pricing.
One of the recurring themes in the comments is the exceptional customer service provided by the technicians, specifically Tommy and Tammy. They are praised for treating their customers like family, remembering personal preferences and details, and putting their best effort forward. This personalized service helps establish a strong rapport and creates a loyal customer base.
The skills and talents of the technicians are also highly praised. Multiple comments mention that the nails turned out amazing and met or exceeded expectations. Customers appreciate the attention to detail and the ability of the technicians to create gorgeous nails. This high level of skill contributes to the overall satisfaction of the customers.
Another strength mentioned in the comments is the cleanliness of the establishment. Customers appreciate the hygiene and sanitary practices followed by the salon. This contributes to the overall positive experience as customers feel comfortable and safe during their visit.
The relaxed and peaceful atmosphere of T & T Nails is also highlighted in the comments. Customers appreciate being able to watch TV shows like "Charmed" while getting their nails done, finding it to be a soothing and enjoyable experience. This atmosphere contributes to the overall satisfaction of the customers and enhances their relaxation.
Fair pricing is another strength mentioned in the comments. Customers feel that the prices charged by T & T Nails are reasonable and provide value for the services received. This contributes to the overall positive perception of the salon and encourages repeat business.
While the majority of the comments are highly positive, there is one negative comment that mentions dissatisfaction with the response received when trying to get a manicure and pedicure. The customer from out of town expressed disappointment with being turned away and felt that the business did not prioritize accommodating out-of-state customers. This negative comment highlights a potential weakness in the customer service aspect, as it indicates a lack of flexibility and unwillingness to accommodate certain customers.
In conclusion, T & T Nails place has several strengths that contribute to their positive reputation, including exceptional customer service, skilled technicians, cleanliness, relaxing atmosphere, and fair pricing. However, the negative comment highlights a potential weakness in terms of accommodating certain customers. Overall, the strengths of T & T Nails outweigh the weaknesses, making it a highly recommended nail salon.
Best TL Reviews
LOVE coming to T&T. Tommy and Tammy always make my nails look amazing! I wish I could rate more than 5 stars!! I can't say enough great things about T&T!! Highly recommended!!
They did a great job with my nails. Met my expectations for what I wanted. The establishment is very clean and they are friendly. I was able to watch Charmed on their TV while I was getting my nails done. Very peaceful and relaxing.
They always do such an amazing job They really treat you like family here & always remember everything you tell them. I've been going to Tammy for at least 12 years now
Was in from out of town chose this nail salon according to ratings online. Took the drive from Westport got here about 4:10p only for a man to tell me he couldn’t give me a mani & pedi, he expressed to me they aren’t doing nails right now, I can come back another time. As I watched one customer in nail salon getting her nails done, I explained I am from out of town so I won’t have another time to come back can you just give me a manicure only, he said no we aren’t doing nails right now. Very disappointed and dissatisfied with the response and unwillingness to accommodate a customer from out of the state, if I could give a negative number for customer service I would give this business a -5. To add to the experience their business shows open until 6p, open sign on, and another customer walked in after my business was turned away. I found this nail salon online the ratings was 4.4 I don’t see how!
First time going there & it won’t be my last!! Tommy did my nails ???? & they came out gorgeous ???? I would highly recommend anyone!!
I never loved a nail salon as much as T & T ...
I just recently started going and Tommy is amazing. His work lasted me for 6 weeks. I couldn't imagine going anywhere else. Very fair prices, excellent work and very clean!
Tommy does such a phenomenal Job every single time. I've been going to him for about 2 years every 2 weeks faithfully and I'm always impressed with how my nails come out. You won't find a better nail tech in the city as far as I'm concerned.
I faithfully go here and see Tommy. I always leave happy with my results. He’s fun to talk to and puts his best effort forward every time I see him. I recommend t&t to anyone who wants quality nails. With a good atmosphere. The owner is sweet and I never leave unhappy
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Sunday | Closed |
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