Quick Facts About E Nails
E Nails place, as described by the comments, seems to have a mix of strengths and weaknesses. It is important to consider the overall context and customer feedback to get a comprehensive understanding of the salon. The strengths and weaknesses of E Nails place can be summarized as follows:
Strengths:
1) Amazing customer service: Several comments mention the excellent customer service provided by the staff at E Nails place. This is a significant strength as it creates a positive experience for customers and increases customer satisfaction.
2) Long-standing customers: The fact that one customer mentions going to E Nails place for years and not wanting to go to anyone else indicates that the salon has built a loyal customer base. This suggests that their service quality and expertise are valued by these customers.
3) Positive first-time experience: A comment mentions a positive first-time experience with their pedicure service. This indicates that E Nails place has the ability to make a good impression on new customers and attract a wider customer base.
Weaknesses:
1) High prices for certain services: A customer mentions that they found the cost of a tip and dip service to be relatively high at $70. This could deter price-sensitive customers and affect their decision to return or try different services.
2) Inconsistent service quality: A customer expressed dissatisfaction with the nail technician not spending enough time on painting and not getting the desired outcome. Additionally, their nails broke within two weeks, which was disappointing considering the price paid. This suggests a lack of consistency in service quality and attention to detail.
3) Too long of a wait time: A comment mentions a waiting time of almost two hours, with other customers being taken ahead. This indicates a possible issue with managing appointments and customer flow, leading to frustration and dissatisfaction.
4) Unsatisfactory pedicure experience: A customer mentions having sore toes after a pedicure and suggests that they have had better experiences elsewhere. This points to a weakness in the pedicure service quality and technique at E Nails place.
5) Potentially unwelcoming environment: A customer expresses feeling disregarded and ignored due to their perception of not fitting into the salon's "lifestyle click." This indicates a possible issue with providing an inclusive and welcoming atmosphere for all customers.
In conclusion, E Nails place has several strengths, including excellent customer service and a loyal customer base. However, there are some weaknesses that need to be addressed, such as inconsistent service quality, high prices for certain services, and issues with wait times and customer flow. These weaknesses may impact customer satisfaction and loyalty. It is important for a business to address and rectify these weaknesses in order to enhance the overall customer experience and maintain a positive reputation.
Best TL Reviews
This place is amazing and they have awesome customer service. I love going here for my pamper days.
Kenny is the best!! Been with him for years and won't go to anyone else!! Great place, great people!!
Went in and had a tip and dip. Cost $70 kind of high I thought. Then didn’t get exactly what I wanted but they looked ok just wish the girl would have put more time into painting. Only got color on one nail then white ombré on rest which I thought would have had color also. Was not going to post anything because maybe she didn’t understand what I showed her. But not even two weeks and two broke nails right where tip attached to nail. Paying 70 I thought they would have lasted longer I usually get acrylic and they last 6 weeks before breaking and I always get designs. For 50$.
First time there for a pedicure, was very pleased with their service.
My nails were way longer than I wanted. I had to take clippers and file to them for them to be able to use my hands
Didn't have a great experience but I'm going to give it another go one more time.
Sore toes after pedicure. Much better ones everywhere else I have been
I set there for almost 2 hours waiting to get my nails done and they took five other people infront of me that had came in way after I had so if your not in their click of lifestyle dont even bother stopping there I ended up just leaving
Place Pictures
E Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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