DELUXE NAILS AND SPA 2

+1 856-848-4333

2000 Clements Bridge Rd #108, Deptford, NJ 08096 United States of America

Open Today: -

Quick Facts About DELUXE NAILS AND SPA 2

Strengths:

1. Skillful and talented nail technicians: Multiple comments mention that the nail technicians at Deluxe Nails and Spa 2 are great at what they do and deliver satisfying results. Customers praise their ability to create beautiful nail designs and shapes.

2. Friendly and attentive staff: Several reviewers appreciate the kind and sweet nature of the nail technicians. They feel welcomed and satisfied with the level of customer service they receive.

3. Good customer experience during less busy times: One comment suggests that visiting the salon in the morning is preferable as it is less crowded. This indicates that the salon can provide a pleasant and efficient experience for customers when it is not too busy.

4. Variety of services: The salon offers a range of services such as nail refills, pedicures, gel paint, and more. This allows customers to choose the services they need and provides convenience.

5. Dedicated nail technicians: Customers express loyalty towards specific nail technicians, highlighting their consistency in delivering satisfactory results. This suggests that the salon has experienced and reliable professionals.

Weaknesses:

1. Inconsistent quality of service: One reviewer expresses disappointment with the rushed service they received. They mention that their nails and pedicure did not meet their expectations and were charged a high price for the unsatisfactory result. This indicates a lack of consistency in the quality of service provided.

2. Poor management response: The same customer who had a negative experience with the service also mentioned that the manager did not offer any discount or resolution to address their concerns. This suggests a lack of effective management response in handling customer complaints.

3. Pricing discrepancies: A customer mentions a discrepancy between the advertised prices and the final amount paid for the service. This raises concerns about transparency and trustworthiness in their pricing practices.

4. Lack of attention to customer preferences: One reviewer had a negative experience when their specific requests were not followed. Despite conveying their desire for a particular nail design and length, the technician did not fulfill their requests. This indicates a lack of attention to detail and poor communication between staff and customers.

5. Questionable business practices: A customer highlights an incident where the technician attempted to charge them extra money, which was not aligned with the advertised prices. This suggests possible attempts by the salon to overcharge customers or engage in deceptive practices.

Overall, while Deluxe Nails and Spa 2 receive positive feedback for their skilled technicians and friendly service, there are concerns regarding inconsistent quality, poor management response, and potential questionable business practices that may lead to customer dissatisfaction.

Best TL Reviews

Alex was awesome! In love with my nails, always great whenever I go in, and whoever I get❤️ It can get busy in there, during the day in the AM I’ve never had an issue!

Update two weeks later! My was amazing! I’m sorry if I spelled your name wrong, though another festive set for the season ????

I came in to get a refill and pedicure everything was rushed they cared more about people coming in than they care about the actual customers that they have in their seats. My nails look like my three-year-old was painting them they didn't do a good job with my pedicure it was Rush I got a gel paint on my nails regular paint on my toes and they charged me $72 and when I pay for it and spoke to the manager showing them what a poor job was in my nails he never gave me a discount horrible management will never go back again.

It was my first time in this Nail Salon and I will definitely come back! I love my nails, the nail tech (Mya I think) was very nice, and she made sure to do what I asked for. It will definitely be my new Nail Salon!!☺️☺️

The girl took her time to do my nails

She was very sweet

I'd go back????????????????

Hannah is my go to technician. She never ever disappoints! She does a beautiful job with shaping and making sure you walk out the door with something you love!

I go to Linda! Not only is she the bees knees with making my nails look beautiful, she makes me feel beautiful on the inside as well! She is the sweetest nail technician I ever met ????

Came in today to get a gel refill. Told the.nail tech I did not want my nails trimmed and wanted an ombré nail pattern that has been applied to my nails for months now. First off they butchered the length and trimmed them down to my fingertips. The nail color isn’t ombré at all, you can clearly see the color line, also the color line that is present is in the wrong direction. My wife was next to me and saw how unhappy I was during the process, instead of confronting the matter which it cannot be fixed, we have decided to no longer go to their business going forward.

Went in for "acrylic" full set. Large sign says $38. I asked for French. Technician Linke stated $5 extra. After nails were completed, she told me $48. She had a price list of her own with $45 hand written above the prices. Does NOT match the large sign on the wall nor the pamphlets provided at the front desk. Be careful people, they try to be slick and charge extra money. Not happy!