Quick Facts About Pretty Nail Salon
Pretty Nail Salon has received several positive comments praising their skills, friendly staff, and welcoming atmosphere. These strengths contribute to their reputation as a go-to nail salon that customers are willing to drive long distances for.
One common theme in the comments is the skill and talent of the nail technicians. Customers express trust in the ability of the salon to handle any nail request and appreciate the high-quality service. This speaks to the expertise and experience of the staff, as well as their dedication to providing excellent results.
Another strength highlighted by customers is the welcoming and friendly nature of the salon. The staff is described as nice, talented, and hardworking. This creates a positive and comfortable environment for customers, where they can relax and enjoy their nail services.
Multiple comments mention the longevity of the salon and their long-term relationships with customers. This suggests that Pretty Nail Salon has built a loyal customer base over the years. The mention of having repeat customers, such as the person who got their first set of acrylics at the salon, further demonstrates the salon's ability to maintain customer satisfaction and loyalty.
One commenter specifically praises the professionalism of the staff, noting that they are professional when they should be but also laid-back when dealing with regular customers. This flexibility and adaptability in their approach to customer service is a strength that allows them to maintain relationships with regular clients while also upholding professional standards.
It is also worth noting that the salon has been recommended multiple times, which indicates that customers are satisfied with their experience and are willing to spread the word about Pretty Nail Salon. Word-of-mouth recommendations are often a strong indicator of customer satisfaction and can contribute to the success and growth of a business.
However, the salon does have a notable weakness mentioned in one of the comments. One customer stated that they had to wait for an hour despite having a scheduled appointment. This indicates a potential issue with appointment management and customer service. Additionally, the customer reported a negative experience with a specific nail technician, who made derogatory comments about the customer's chosen nail style and seemed more focused on texting than providing quality service. These incidents suggest a lack of professionalism and attention to customer needs.
In conclusion, Pretty Nail Salon's strengths lie in their skilled and talented staff, friendly and welcoming environment, long-term customer relationships, word-of-mouth recommendations, and overall quality service. These strengths contribute to their reputation as a go-to nail salon. However, the salon should address the weakness of appointment management and ensure that all staff members maintain a high level of professionalism and customer focus.
Best TL Reviews
Pretty nail salon is my go to nail salon. I still drive a half hour to it so I can get my nails done because they are that amazing! Besides being super friendly and fun to chat with their designs and service are next level. I trust very few people with my nails and I trust the woman working here to be able to do anything I ask for!
I love them! All so welcoming and each sister works hard and loves doing nails.
I love pretty nails. My friend bridgette brought me and I can't express my frustration when it comes to finding a good nail salon that knows what they are doing. And these girls do a great job. I went to school for cosmetology. I know what is a true pedicure and manicure are. I'm from Phoenixville, take that drive. It's worth it. Thanks for being amazing. Kristyn
They always do a great job on my nails! I usually get a gel manicure and pedicure but today I did a full set. It came out fantastic and perfect for graduation!
I waited 1 hour to be seen even though I had a scheduled appointment. They took 2 walk ins before servicing me. Once seen, I got told by the nail technician that the nail style was ugly and only for old ladies (rounded square was the style) she did a square nail instead. Nail technician was texting the entire time making my whole stay over 2 hours. This was my first and last time visiting this salon. I do not recommend.
I love this place! I used to go here when I was a teen to get my nails done. Now I just restarted getting my nails done and it is just as great. The ladies here are so nice and so talented, I always recommend this salon as often as possible
This shop is awesome. I have been going to them for YEARS. Susan did my first set of acrylics ever when I was younger! Great quality and staff is professional when they should be and "professionally" laid back when you're a regular.
Found this place on accident - and i am SO glad I did. This is by far the best nail salon I have EVER been to, and I have been to a lot!!! Lol. All of the techs are amazing but I got Sue, the owner, cause she is absolutely incredible. It is a little higher priced then other places but SO SO SO totally worth it!!!
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Pretty Nail Salon Info
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Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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