Super Nails

+1 410-284-2772

7730 Wise Ave, Dundalk, MD 21222 United States of America

Open Today: Closed

Quick Facts About Super Nails

Super Nails Place has several strengths based on the comments provided. Firstly, customers appreciate the quality of service they receive. Many of the reviewers have had positive experiences and are satisfied with the work done on their nails and toes. Michelle, the owner, receives special praise for her skills and talent. She is described as friendly, funny, and charismatic. This indicates that customers feel comfortable and enjoy their time at the salon, contributing to an overall positive experience.

The shop's cleanliness is another strength mentioned in the comments. Several customers specifically mention how clean the salon is and appreciated that everything was disinfected. This shows that Super Nails Place prioritizes maintaining a hygienic environment, which is crucial in a nail salon setting.

Additionally, the salon demonstrates flexibility and willingness to accommodate customers' preferences. One customer mentioned wanting "hard gel" nails, which the salon did not offer. However, the owner recommended an alternative option, dip nails, and explained its benefits. This shows that Super Nails Place strives to meet customers' needs and goes the extra mile to find suitable alternatives.

Moreover, the nail salon has built a loyal customer base. One reviewer mentioned having been a customer for over a year and expressed satisfaction with the services received consistently. This demonstrates that Super Nails Place has established a reputation for reliable and high-quality work, leading to customer loyalty.

However, Super Nails Place also has a weakness, as indicated by one negative comment. The reviewer, who claims to be thirteen years old with experience in getting pedicures since a young age, shares a particularly negative experience. They mention that the nail technician made mistakes, such as clipping the outside edges of the toenails and causing bleeding during the manicure. This incident raises concerns about the nail technicians' competency and attention to detail. Additionally, the customer claims that the technician was distracted by personal phone calls during the service, which further contributes to a negative experience.

It is essential for Super Nails Place to address this particular weakness by ensuring that all nail technicians are properly trained and focused during services. Maintaining a high standard of professionalism is key to providing a positive and safe experience for all customers. Additionally, implementing measures to minimize distractions and interruptions can help the salon maintain a good reputation.

In conclusion, Super Nails Place possesses several strengths, including skilled and friendly staff, a clean environment, and a commitment to customer satisfaction. These strengths contribute to the overall positive experiences described by most customers. However, the salon should address the weaknesses highlighted in the negative comment, such as nail technicians' competency and professionalism, to ensure consistency in providing a satisfactory experience for all customers.

Best TL Reviews

I love coming here. Michelle, the owner, does my nails, and Elsa does my toes. I get to relax and enjoy the pampering..

Michelle did a great job and she is so funny and nice! I had a great experience and will definitely make this my go-to nail salon.

My second time there! Amazing work! They are all so friendly and absolutely amazing!

The best place ever. Elsa is great, I've been coming to this location over a year ago and they never disappoint me. The owner is so kinda and charismatic. Will definitely recommend.

After not getting my nails done for so long I decided to treat myself. I wanted "hard gel". I contacted the shop and explained what wanted but the owner said they didn't have that but suggested the dip nails which makes my nails hard like acrylic but not as harmful. I treated myself to a pedicure also. I really liked the friendliness of the shop.

I will definitely be back! Michelle was great! Very friendly & VERY clean! Everything was disinfected. ???? fun & friendly conversation

Michelle, the owner, fixed the hack job I had just gotten done at a different nail salon - my nails are now flawless! She's incredibly friendly and talented, and clearly cares about her business and customers. Salon is super clean and cozy. Thanks Michelle, I'll definitely be back!

Absolutely terrible. I am thirteen and I have been getting pedicures since I was four years old and this is the first time any nail salon place has clipped into the outside edges of my toenails. They think I don't know what they are doing but I do know what they are doing and it is wrong. The supposed nail tech was saying I had an ingrown toenail but they were actually trying to give me one. I'm not dumb. And the entire time they were doing my service they were on a call on their airpods. I also Paid extra for extra massage and they didn't give me really any massage. Then when I was getting my manicure and they were using the cuticle nippers on me they weren't paying attention and clipped my skin and made me bleed. This is the first time I have ever been made bleed or ever even been hurt at a nail salon.