Quick Facts About Elegant Nails & Spa
Strengths of Elegant Nails & Spa:
1. Skillful and Accommodating: According to one customer, Elegant Nails & Spa delivered a level of skill that is often not seen in other nail salons. They were able to handle difficult and tedious nail styles with ease, and the nails came out exactly how the customer wanted. This indicates that the salon has experienced and talented nail technicians who are capable of meeting various customer demands.
2. Excellent Customer Service: The positive reviews mention that the staff at Elegant Nails & Spa are friendly, welcoming, and kind. They make customers feel comfortable and valued, creating a positive atmosphere within the salon. This is further demonstrated by their willingness to accommodate walk-in customers and their efforts to provide quick service to customers who are in a rush. Strong customer service can contribute to customer satisfaction and loyalty.
3. Timely Appointments: One customer specifically mentioned that Elegant Nails & Spa is good at time management and that customers can expect to be serviced at their scheduled appointment time. This is an important strength as it shows that the salon respects customers' time and provides a reliable and efficient service. Being punctual can enhance the overall customer experience and contribute to customer satisfaction.
4. Good Nail Designs: Several customers mentioned that the salon is skilled at creating stunning nail designs. They were able to replicate designs shown by the customers or come up with their own designs that exceeded expectations. Having talented nail technicians who can create visually appealing and unique designs can be a major advantage for a nail salon in attracting customers.
5. Good Pricing: One customer mentioned that Elegant Nails & Spa offers great prices for their services. Offering competitive and reasonable prices can attract customers who are value-conscious and looking for affordable options. It can also contribute to customer loyalty if customers feel they are receiving good quality service at a fair price.
Weaknesses of Elegant Nails & Spa:
1. Limited Color Choices: One customer expressed disappointment with the limited color choices available at Elegant Nails & Spa. They mentioned that there were only around 20-25 powder colors to choose from, with a majority of them being extremely neon colors. Having a limited range of colors may limit the options available for customers and might not cater to their diverse preferences.
2. Dirty Tools: Another customer mentioned that they observed dirty tools being used on themselves and their mother. This raises concerns about the salon's hygiene practices and could be a major issue for customers who prioritize cleanliness and sanitation. Using the same tools without proper cleaning between customers can pose health risks and compromise the overall salon experience.
3. Quality of Products: One customer mentioned that the gel top coat used at Elegant Nails & Spa was of poor quality and easily peeled off. They also stated that the acetone was not properly removed from their hands after the manicure. This suggests that the salon might not offer high-quality products or pay attention to detail, which can affect the longevity and durability of the nail services provided.
4. Credit Card Fee: The same customer mentioned that Elegant Nails & Spa charges a credit card fee regardless of the amount paid. This can be seen as an inconvenience for customers who prefer to use credit cards for payment, as it adds an additional cost. Charging extra fees for credit card payments might also be perceived as unfair by customers, as it is not a common practice in many salons.
5. Unpleasant Environment: One customer mentioned that the salon was filthy and had used cigarette butts as decorative items. They also mentioned that the staff member working there was rude. This indicates a lack of cleanliness and professionalism, which can create discomfort and drive customers away. A pleasant and clean environment is crucial for providing a positive salon experience and attracting customers.
Best TL Reviews
I am actually SHOCKED at the reviews. So I went here (before a family wedding) based on the reviews and I am in such disbelief. First off, the color choices are SO limited! I had maybe 20-25 powder colors to pick from (10 of which is extremely neon colors). So since I already had an appointment I went ahead and picked one out form the limited choices. Second, the other review about dirty tools. 100% true. They used the same tools on myself and my mother!! Thank god I don’t mind sharing with her but come on guys! The same sponge to scrub ur feet so now imagine you got your callus removal and your dead skin is now trapped in the pores of the sponge and the next customer now has this sponge used on them!! GROSS. i got my powder manicure and the pictures say it all. Pathetic that they couldn’t even remove the acetone from my hands! The “gel top coat” is literally the plastic coats you can buy off Amazon. It literally PEELS off. Yes you can sit there and peel it off in one piece. NEVER had I have this happen at another salon. The gel coat started chipping in 2 days! Will not return. Oh and best part no matter how much you pay they charge a credit card fee!!! Ha! No salon I’ve been to does this!
Amazing amazing amazing! They delivered a level of skill that i often don’t see in nail salons. My style of nails tend to be difficult and tedious for some nail salons but elegant nails handled my nails with ease .The nails came out exactly how I wanted and they accommodate for what I couldn’t get! All very friendly and welcoming couldn’t be more satisfied! First impressions definitely won me. For-sure will be coming back
Loveeeeee this nail salon. I had randomly google searched for a nail salon while visiting family in Long Island (I live in NYC.. worth the commute!). Thanks to the detailed reviews I gave them a try & it was the best decision I made.
I’m a workaholic, which means time management is everything. You can schedule an appointment here & expect to be serviced at that time if not a few minutes after. That alone was a game changer for me. Some nail salons act like you’re on their payroll the way they’ll have you sitting there..
But I’ve gotten my nails done 4x thus far & each visit has been spectacular. Any design I’ve shown or requested they’ve knocked out the park. It’s my new salon & if you’re in the area it should be yours too.
I loveeee elegant nails. It’s the only nail salon I go to & I told all my friends about it & they all come here as well. They do an amazing job for a great price.
They managed to fit my mother and I in for a walk in appointment on Labor Day. We are both beyond pleased with our nails!
Absolutely filthy and used cigarette butts are being used as decorative items! Person working there was very rude! Walked out before I was helped as the place was so uncomfortable and unpleasant to be in ! I wish I could give zero stars but I can't! Do not go here it's disgusting and dirty and smells like smoke!
Tiffany is definitely amazing with designs and however you want your nails to get done, she’s very careful and delicate. They all are kind, I always feel welcome when I come in ✨
Very friendly staff, we were in a rush to get our nails done and they did their best to help us!
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Elegant Nails & Spa Info
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Today
Opening Hours
Monday | 10:00 AM - 07:00 PM |
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Tuesday | 10:00 AM - 07:00 PM |
Wednesday | 10:00 AM - 07:00 PM |
Thursday | 10:00 AM - 07:00 PM |
Friday | 10:00 AM - 07:00 PM |
Saturday | 10:00 AM - 07:00 PM |
Sunday | Closed |
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