Lisa Nails & Spa

+1 573-443-6200

24 Business Loop 70 E, Columbia, MO 65203 United States of America

Open Today: Closed

Quick Facts About Lisa Nails & Spa

Strengths:

1. Excellent customer service: The gentleman that runs the shop was described as fantastic, delicate, and taking good care of the customer. Lisa and her husband were also described as nice and pleasant.

2. Attention to detail: The nails were shaped perfectly and the coats of powder were applied carefully.

3. Fast service: Despite being a last-minute appointment, the customer was in and out within the hour.

4. Affordable pricing: The customer mentioned that the price was $35 before tip, which they found reasonable.

5. Precise and satisfying outcomes: Customers mentioned being pleased with the outcome of their nails and feet, and one customer even said that their demands were met.

Weaknesses:

1. Lack of hygiene practices: Customers pointed out concerns about the lack of sanitization of tools and the use of a potentially used emery board.

2. Nail infections: One customer experienced a nail fungus infection after receiving dip nails at the salon. This could be attributed to the practices mentioned in the hygiene weakness.

3. Quality issues: Another customer experienced cracking and falling off of their dip nails after only six days, indicating a lack of quality in the dip powder used.

4. Inconsistent results: While some customers were satisfied with their nails, others mentioned that the job was done poorly and looked like it was done by a child.

5. Overpricing: One customer expressed dissatisfaction with the price they paid, stating that the service they received was not worth the $70 they were charged.

In summary, Lisa Nails & Spa has strengths in customer service, attention to detail, fast service, affordable pricing, and providing satisfying outcomes for some customers. However, the salon has weaknesses in hygiene practices, which have resulted in nail infections, as well as issues with quality, inconsistent results, and potentially overpricing.

Best TL Reviews

I had broken my nail while out of state from Ohio. I called for a last minute appointment and they took me on a Tuesday evening right before close. The gentleman that runs the shop was FANTASTIC. He took good care of me, was delicate, and gave me a nice three coats of powder before the top coat! Nails are thin enough to function (not thick and chunky) and he shaped them perfectly. In and out within the hour (I had to remove old dip or else it would have only been 45min). Highly recommend for the price ($35 before tip!)

Almost 3 weeks ago I got dip nails on my real nails (no acrylics) for the first time ever at this place. A few days ago I removed the dip polish to find GREEN nail beds under 3 of my nails (two middle fingers and thumbnail not in photo). I saw a doctor who diagnosed it as a nail fungus and gave me a prescription. These $35 dip nails have now cost me almost $100 for the doctor and prescription, and potentially months of trying to get rid of this infection/fungus. I later read that you are not supposed to put client's nails/fingers directly into the dip jars which he did. My right middle finger, which is the worst, had to be redone because he messed it up so perhaps that's why it is so bad as it got multiple dips into the powder. I've never had a nail infection/fungus before and my nail beds were perfectly clear/pink before going here. I read a review on yelp where someone criticized them for not sanitizing tools before posting this, and I don't think the emery board that was used on me was new. He cut my pinky when filing the nail and it bled, so I'm now worried if someone else's DNA was on that when it happened and I am at risk of something much more sinister than this fungal infection.

First nail salon i’ve been to since moving to Columbia. I love my nail place back home, so I was skeptical with trying anything new at first. But my appointment at Lisa Nails and Salon was fast, precise, and I loved the outcome. I’ll definitely be back !

I got my nails done there yesterday. They did a horrible job. They rounded off to much. Looks like a child did them. Waste of money

Absolutely amazing job ???? ???? ???? ???? ❤️ Don is awesome and he truly listened to my concerns and met all my demands ???????? Customer for life! 10 Stars!

I, along with a few other girls stopped by here for the first time to get last minute manicures/pedicures for a friend's wedding. The service was good, employees were very nice, & prices were fair. However, I got the dip powder (as I usually do at my regular nail salon & never have issues). I thought they looked amazing and was very pleased until today, 6 days later.. It hasn't even been a week and the dip is cracking and falling off my nails. So, customer service was great but quality of the dip is not good! I would go back to ask if they can redo it, but we were visiting out of town. ):

May 12 2022

I had my nails and feet done in gel polish and barely got my feet scrubbed it wasn't done to my satisfaction I feel the service I was charged for over priced for a simple job I asked for it wasn't worth $70. In the future never ever be going to this place of business

I got a gel pedicure and manicure and my nails and toes turned out beautiful, they were busy but took their time and didn't rush me through. Lisa and her husband are so nice and Lisa is very funny, she made my visit very pleasant today!