New Age Salon

+1 734-355-8298

347 Maynard St, Ann Arbor, MI 48104 United States of America

Open Today: Closed

Quick Facts About New Age Salon

New Age Salon is a hair salon that has received mixed reviews from customers. While some customers have had positive experiences and commend the salon for its affordability, friendliness, and expertise in handling Asian hair, others have had negative experiences with the salon's service and the quality of their haircuts.

Strengths:

1. Affordability: Multiple customers have mentioned that the prices at New Age Salon are reasonable and affordable compared to other salons in the area. This affordability attracts and retains customers who are conscious of their budgets.

2. Expertise in Asian hair: Several customers have praised the salon for its ability to handle and style Asian hair. This expertise helps the salon attract a specific target market and can set them apart from other salons in the area.

3. Customer service and friendliness: Many customers have highlighted the friendliness and welcoming nature of the staff, particularly June, the hairdresser. This positive customer service experience can create a pleasant environment for clients and contribute to their overall satisfaction.

4. Speed and efficiency: Some customers have commented on the quick service and efficiency of the salon, particularly mentioning that their haircuts were completed in a short amount of time. Fast service can be a strength for customers who are looking for quick and convenient haircuts.

Weaknesses:

1. Inconsistency in service quality: Several customers have expressed dissatisfaction with the quality of their haircuts. Complaints have ranged from uneven cuts to hair being cut too quickly or in a haphazard manner. Inconsistency in service quality can lead to negative customer experiences and may cause customers to seek services elsewhere.

2. Lack of attention to detail: One customer mentioned that the hairdresser did not pay attention to detail during the haircut. This lack of attention can lead to disappointing results, leaving customers unsatisfied with their overall experience.

3. Limited service offerings: While customers have praised New Age Salon for its expertise in handling Asian hair, there have been no mentions of a wide range of services. The salon might benefit from diversifying its service offerings to cater to a broader clientele.

4. Unprofessional behavior: A customer reported an unprofessional experience, stating that the hairdresser appeared annoyed and did not respond to their request. Unprofessional behavior can negatively impact the salon's reputation and discourage potential customers from choosing their services.

In conclusion, New Age Salon has strengths in terms of affordability, expertise in Asian hair, customer service, and speed. However, weaknesses such as inconsistency in service quality, lack of attention to detail, limited service offerings, and occasional unprofessional behavior have been highlighted by some customers. These weaknesses need to be addressed in order to improve the overall customer experience and reputation of the salon.

Best TL Reviews

The first picture is my hairs before the cut, and the second picture is what she cut after????. The worst experience I’ve never had in my whole life. I permed my hairs a month ago. And she cut all my curls out. Do you think am I a fool? U cut my curls out so u think I would perm my hairs next time and u get the money? Absolutely I wont do it at ur salon forever. She finished my cut in 10 mins and cut my hairs like randomly. I showed her picture how my hairs looked like after I permed it last time. She still cut it so bad and nothing similar to the selfie I showed to her. She is even satisfied with her “Masterpiece” ????. My hairs are totally fked up. Dont go.

I have been going to get my hair cut with June for the past 2 years, and I can't imagine going anywhere else. She is so kind, does a fantastic job with my hair, and always keeps me very entertained and engaged while she's cutting my hair. I was recommended her by a friend since I was told she specializes in Asian hair, and I can confidently say that she has a very good understanding of what to do! Also incredibly affordable, I recommend to all.

Been coming here all 4 years of college, and was never disappointed. Super affordable, fast, and June's so friendly and wonderful to talk to. I often get a little nervous getting haircuts, but I'm always at ease coming here. Honestly wish I could come back now that I've graduated!

I’ve tried multiple barber stores in Ann Arbor, and this is my go to place for the past 2 years. June is extremely hospitable and friendly, and the prices are amazing compared to other stores around the area. If you have Asian hair, this is the place to go. I’ve also gotten multiple perms here, it turned out great. Overall I would definitely recommend

Had a phenomenal perm experience with June. This was my first perm. I appreciated her attention to detail and discussion with me regarding hair care. Will be returning soon!

This is my go-to location for the last three years for cutting my hair. June always did a good job in doing my cuts and very patient in teaching me how to care it afterwards. Thus, we decided to ask June to help with my husband’s hairstyle for our wedding. And June did an excellent job as always ❤️

Since I was new to AA, my friend recommended me this salon. However, based on my two times experience, I feel the service here is not very professional. For the first time I came there, my hair was cut in about 10 minutes (never experience any haircut in about 10 minutes in US), but it looked okay at least. For the second time, my haircut was extremely uneven. After I asked the barber to fix, it even looked worse. I will not come here for haircut.

Absolutely terrible experience. June cut my hair in less than 10 minutes, used the clippers on the top of my head and didn’t even use scissors until I asked her specifically to thin out my hair after she said she was “finished”. She didn’t respond and was clearly annoyed and went to thin out my hair with scissors like she was cutting grass.