Quick Facts About Emily Nails
Strengths:
1. Exceptional customer service: Multiple comments highlight the friendly and personable nature of the staff at Emily Nails. Customers feel welcomed and treated like family, and the staff goes out of their way to ensure a positive experience.
2. Clean and organized salon: The cleanliness of the salon is highly praised by customers. This creates a pleasant and hygienic environment for customers to relax in.
3. Skilled and talented staff: Annie, the technician mentioned in the comments, is specifically praised for her job and design skills. Customers consistently leave with nails that look and feel great, which indicates the expertise of the staff.
4. Affordable prices: Several comments mention that the prices at Emily Nails are cheaper compared to other nearby salons. This makes their services accessible and attractive to a wider range of customers.
5. Efficient service: Customers note that their visits to Emily Nails are quick and time-effective. The staff is able to provide high-quality services in a shorter time frame compared to other salons.
6. Longevity and loyal customer base: One comment mentions being a loyal customer for over 5 years, while another comment mentions visiting for almost 10 years. This demonstrates the trust and satisfaction of customers, indicating that Emily Nails has built a strong and loyal customer base.
Weaknesses:
1. Limited availability: Emily Nails is mentioned to be "by appointment only," which might be viewed as a weakness by potential customers who prefer walk-in services. The requirement for appointments can be seen as restrictive or inconvenient.
2. Lack of mention of other staff members: While Annie receives repeated praise for her skills and customer service, there is no mention of other staff members. This might indicate a lack of recognition or acknowledgment for their contributions, potentially affecting their morale and motivation.
3. Limited information on additional services: The comments primarily focus on nails and nail designs, with little mention of other services Emily Nails may offer. This lack of information might limit their reach to customers who are seeking a broader range of salon services.
4. Reliance on one technician: The positive feedback revolves mainly around Annie. While this signifies her skill and popularity, it also poses a risk to the business if she were to leave or not be available for an extended period. The reliance on one individual might limit the scalability and growth potential of Emily Nails.
In conclusion, Emily Nails has several strengths that contribute to its success, including exceptional customer service, cleanliness, skilled staff, affordable prices, efficiency, and a loyal customer base. However, potential weaknesses could include limited availability, lack of mention of other staff members, limited information on additional services, and a reliance on one technician.
Best TL Reviews
I LOVE this location, I’ve been to so many nail salons and there hasn’t been one like this one. Every member of their staff, treats you with kindness and like family. They are open about their prices, and I always have a good time going. I love how clean their salon is. Every time you walk in you are greeted with a smiling face, and I promise you will leave with one. Since going there, my nails have never looked or felt better! I have been able to use SNS on my natural nail for over 6 months now. The ORGANIZATION of their color matching is amazing! 10/10 every visit I have had.
Annie does an amazing job and enjoys doing designs! They are by appointment only so give them a call. I always leave there with a smile on my face from all the laughter.
There is nowhere else I will ever go!! very friendly, personable and fantastic customer service hands down. I'm never disappointed. if you're looking for a place to go I would call and make an appointment you will not regret it.
I used to go to other places and have had some bad experiences. I had someone recommend I go here I've now been a loyal customer for 5 years. they're are places closer to where I live but it's worth the drive. I can't brag enough, I love the people here
Very friendly and she did a great job! Costs cheaper than other nail salons close by, and it only took half the time it normally takes at other places. Annie did such a great job! I'm very happy.
I have been coming to this shop for almost 10 years !! I always told myself if I was to ever move out of state…I would fly back here every month just see Annie !! She does AMAZING work ! Her and her husband go ABOVE AND BEYOND to make every customer happy !! If you have younger children (I do not ) they make sure to make them feel welcome as well ! I cannot say ENOUGH great things about this business !! They are more like family to me now and I couldn’t be more grateful for them !! All businesses get bad reviews and I totally get that , but the customer service Annie and her family deliver is nothing short of amazing. She handles everyone with care and respect , even if they are not so respectful to her . YOU ARE AMAZING ANNIE !!!
I always go to Emily nails in nicholasville! Annie is amazing! She always does amazing and they are always super nice
I have been visiting Emily Nails for about 3 years now and I can’t go anywhere else. My nails are just so cute and perfect every time but what I really love is the atmosphere. Annie and Saavy are so personable and nice. They make it their goal that you have a good experience and will fix anything that goes wrong with your nails even after the date of service. I will ALWAYS recommend this shop to anyone that is looking.
Wonderful family own business that is skillful and friendly! Thank you for taking me short notice while, I was passing through town to help fix a broken nail. Great attention to detail and dip powder technique.
Place Pictures
Emily Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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