Majestic Nails

+1 502-243-9096

6001 Pleasant Colony Ct #9, Crestwood, KY 40014 United States of America

Open Today: -

Quick Facts About Majestic Nails

Strengths:

1) Professional and friendly staff: Multiple comments mentioned that the staff at Majestic Nails place were professional and friendly, creating a positive and welcoming atmosphere for customers. This can enhance the overall experience and make customers feel comfortable and valued.

2) Attention to detail and quality of work: Several customers praised the attention to detail and quality of the manicures and pedicures they received. This indicates that the technicians at Majestic Nails place take pride in their work and strive for excellent results. Attention to detail and quality can help build a loyal customer base.

3) Cleanliness: One comment specifically mentioned the cleanliness of the salon. This is an essential factor for customers when choosing a nail salon. A clean and hygienic environment can reassure customers that their health and safety are a priority, and it can contribute to a positive overall experience.

4) Availability and flexibility: The salon was able to accommodate customers and provide them with appointments at their preferred times, even when other salons were fully booked. This flexibility can be a competitive advantage and attract customers who value convenience and efficiency.

5) Affordable pricing: One customer mentioned that the salon offered affordable pricing compared to other places they have visited. Competitive pricing can be attractive to customers, especially in a saturated market where price is a significant factor in decision-making.

Weaknesses:

1) Inconsistent quality of work: One negative comment highlighted the poor quality of work received, including thick nails, improper connection of acrylic, sloppy paint, and funny shapes. Inconsistent quality can be a significant drawback for a nail salon as customers rely on consistently good results to give their satisfaction and loyalty.

2) Customer service issues: The same negative comment mentioned dissatisfaction with customer service. Rude or inadequate customer service can greatly impact the overall experience and deter customers from returning or recommending the salon to others. Addressing this weakness is crucial for improving customer satisfaction and retention.

3) Appointment availability: One positive comment suggested calling ahead due to the salon's increased business. While increased business is generally a positive sign, it can also lead to limited availability for appointments. If customers have difficulty securing appointments when they desire, they may choose to go elsewhere, potentially leading to dissatisfaction and loss of customers.

4) Lack of nail art expertise: One positive comment mentioned good nail art skills, but this aspect was not highlighted in any other comment. This inconsistency suggests that the salon may not have a consistent level of expertise in nail art. Nail art has become increasingly popular, and salons that cannot provide quality nail art may lose customers to competitors who can offer this service.

5) Lack of online presence and reviews: There were no explicit comments about the salon's online presence or reviews. In today's digital age, having a strong online presence and positive reviews can significantly impact a business's success. Lack of online presence or negative online reviews may make it difficult for new customers to find and trust the salon. It is essential for the salon to actively manage their online presence and address any negative feedback to rectify the situation.

Best TL Reviews

When I walked in, my hands looked like they went through a meat grinder (with a spray tan on top of it). I then walked out with these beautiful nails. I got a manicure with gel nail polish and absolutely loved my experience here. The ladies were so professional and so sweet. They got me all ready for my graduation tomorrow!! It is amazing how different it is after they got new management and staff. They have deals going on right now as well, as other people had mentioned. I could not recommend it more.

I just had the best pedicure and manicure! I understand they are under new management. Their attention to detail was superb and the cleanliness was refreshing! The ladies really took their time and made me feel like I was truly being pampered this Mother’s Day weekend. So friendly and professional.

This is my new place to go get my nails done. The ladies are very nice and professional. They are under new management and they are really doing a great job trying to bring the place back up. Rachel did a great job with my nails and really good at doing nail art. I would suggest to call ahead as they are getting busy.

Absolutely disgusted by not only the customer service but the quality of work I received today. The nails are ridiculously thick, The acrylic is not even connected properly to my real nail, the paint is sloppy, and the shape is honestly hilarious and humiliating at the same time. I highly recommend no one go here! I am reporting them to the Better Business Bureau. For the fact I had to pay for something my toddler could have executed significantly better is pathetic. Do not go here!

My nail tech was very kind and made good conversation. She made sure I liked the shape of my nails and how the gel turned out. I loved how my nails turned out and she did an excellent job, definitely will be returning again.

The people here are amazing. Everytime I come I feel welcomed, they have great conversation, and the nails themselves are beautiful. Amazing nail art too!!! And it's the most affordable I've been to yet.

Love my gel French manicure! Thank you Racheal. I also suffer from plantar fasciitis and my foot feels amazing today after my pedicure with the massage and hot stones! My husband loved the massage chairs and his pedicure with the hot stones. We will be back!

My mother in law was in town and we wanted to get our nails done. We went to several places that were packed. We called here at 12 and got an appointment at 2. They were on time and fit the 3 of us in together. We were all super happy with how our nails turned out. We got dip powder and my daughter got a design. I will be going back and my mother in law said when she comes back, she would like to visit again! Recommend to anyone!