Quick Facts About Gerald's Studio LLC
Strengths:
1. Skilled and experienced stylist: Many comments mention the excellent skills of the stylist at Gerald's Studio. Customers appreciate the way their hair looks and feels after leaving the salon, and some have been going there for several years. The stylist is skilled in different hair treatments such as keratin and silk press, and is known for delivering great results.
2. Affordable prices: One customer mentions that the prices at Gerald's Studio are more affordable compared to other stylists in the area. The salon offers a range of services at a reasonable cost, including shampoo, condition, deep conditioner, blow out, flat iron, and ends trimming. This affordability is seen as a positive aspect, especially considering the quality of the work.
3. Friendly and warm atmosphere: Customers appreciate the friendly and warm atmosphere of Gerald's Studio. They feel comfortable and relaxed during the process and enjoy the experience. The staff is mentioned as being welcoming and attentive to customers' desires, showing a commitment to providing a positive experience.
4. Ability to handle different hair types: The salon is praised for its ability to handle diverse hair types, including black people's hair. The stylist is skilled in handling natural hair and is able to achieve soft, silky, and sleek looks without the use of relaxers. This ability to cater to different hair types is highly valued by customers.
Weaknesses:
1. Language barrier: Some customers mention that the staff, other than Gerald, does not speak fluent English. This can make it challenging for customers to communicate their desires effectively. Although one customer mentions that it's not a problem for them personally, it could be a limitation for those who require specific instructions or have more complex requests.
2. Appointment system: One customer comments that even with an appointment, they still had to wait for a long time before being serviced. This can be frustrating for customers who specifically made appointments to avoid long wait times. Inconsistent phone reception and appointment scheduling can also be a drawback for some customers who prefer a more organized system.
3. Long waiting times: Although one comment states that the salon usually doesn't overbook and the wait is typically short, another customer mentions waiting for five hours with an appointment on a busy day. The inconsistency in wait times can frustrate customers and make the overall experience less efficient.
4. Heat damage: One customer expresses disappointment with the salon, as they experienced severe heat damage to their natural hair after a straightening treatment. This incident suggests that there may be room for improvement in terms of protecting customers' hair during heat styling processes.
In conclusion, Gerald's Studio LLC has several strengths that make it appealing to customers. These strengths include the skill and experience of the stylist, affordable prices, a friendly atmosphere, and the ability to handle different hair types. However, there are some weaknesses such as the language barrier, inconsistent appointment system, long waiting times, and occasional damage to customers' hair. Overall, the positive aspects of the salon seem to outweigh the negative ones for many customers, leading to their continued loyalty.
Best TL Reviews
AH-mazing! ♥️ Gerald and her team are fantastic! I’ve been coming here for 3 years now. Keratin works so well for my hair with these humid summers…makes life so much better when I don’t have to worry about my hair turning into a frizzy mess when I want to look my best ????
I love how my hair looks and feels after It's done they have growing hands frfrr! Been going here off and on for 3yrs now.
Bern going here for many years. Gerald and staff is wonderful, always leave satisfied.
I normally have to travel to Chicago to get my hair done properly. I took a chance on coming to Gerald’s based off of the reviews, and I’m so glad I did. She’s does an amazing job on my hair and you absolutely cannot beat the price. Other Milwaukee stylists charge more and expect you to come in with your hair already washed for a silk press, this is not the case at Gerald’s. I get a shampoo, condition, deep conditioner, blow out, flat iron and ends trimmed for a more than affordable price.
Gerda has been my stylist for over 5 years now!! I absolutely love the way my hair looks and feels when I get out of her chair. I have sent numerous of people her way and they all have loved the work she does!
Kathy, is also amazing. She is the best shampoo/roller I know! She will scratch your scalp with those nails and take you to another world mentally.
I love that I can relax and enjoy the process!
They never usually overbook, so the wait is never really any longer than about 15 minutes. I love that they are friendly, warm, and they try so hard to style your hair the way you desire. Besides Gerda, they don't speak fluent English so sometimes you have to really explain your self and different ways and using gestures to get what you want. Its cool for me though, because I'm a simple girl who just loves how Gerda straightens my hair so its not often that I ask for anything different or outlandish. The body, bounce, and silk feel that my hair has for daaaaays after is worth every cent I spend with her.
I have even had my sew-ins washed, rolled, and blown out there. Gerda hardly knew where the 22inches came from, but she understood that I wanted curls on the girls and body.
I feel absolutely fabulous every single time I walk out those doors!
Pros:
GREAT Dominican stylist! They really know how to handle black people's hair. Hair will be soft silky and sleek without a relaxer. I'm 100% natural and my hair is so light and bouncy and luscious when I leave.
Cons:
They barely speak English and only answer the phone on certain days to make an appointment. And even when you have an appointment they still do 1st come 1st served. SO WHAT'S THE POINT OF MAKING AN APPOINTMENT??!!! I went there on Valentines Day and waited 5 hrs with an appointment before I was serviced! This was the longest I had ever waited and I understand that it was a "holiday" but still that was ridiculous!
Bottom line is I do continue to go back because of the quality work they do for reasonable prices but be prepared to wait.
I want to give them like 3.5 stars.
I came to Gerald’s Studio because the raving reviews my coworkers gave. They told me how good they were at straightening natural hair. I was excited to try them out, I set an appointment for a Saturday at 10:30am. I told the lady who answered the phone that I wanted a blowout and my ends clipped. I arrived at 10:15am the shop was super PACKED!! Butt I didn’t think anything of it, I just knew I didn’t have to wait around because I had an appointment... WRONG!!! The shampoo lady didn’t touch my hair till about 12pm... Long story short, I didn’t leave the shop till 2:30pm. I was kinda satisfied with the results, I mean for the price it was worth it... HOWEVER, now my natural textured hair has severe heat damage I mean the ends of my hair is completely straight!!! I am so upset. This was the first time I straightened my hair in a year and a half since I did the big chop and now it’s RUINED!!!
I've been going here for 10 years and wouldnt consider ever leaving. The owner/stylist is VERY talented. She can cut, color and style and never compromises what's best for your hair. Gerald's Studio is the best!!!
Gerald's Studio LLC Info
Amenities
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Planning
Accessibility
Amenities
Today
Opening Hours
Thursday | 09:00 AM - 03:00 PM |
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Monday | Closed |
Friday | 09:00 AM - 04:00 PM |
Sunday | Closed |
Wednesday | 09:00 AM - 12:00 PM |
Tuesday | 09:00 AM - 03:00 PM |
Saturday | 08:00 AM - 02:00 PM |
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