Andrea Beauty Hair Salon

+1 240-423-1560

4924 Edgewood Rd, College Park, MD 20740 United States of America

Open Today: -

Quick Facts About Andrea Beauty Hair Salon

Strengths:

1. Knowledgeable stylist: Andrea is praised for her expertise and knowledge in Dominican hair salon techniques. She is able to provide customers with excellent results and ensure their hair looks better than expected.

2. Kind and friendly: Customers appreciate Andrea's kind and friendly demeanor, which creates a positive and welcoming atmosphere in the salon.

3. Hair growth expertise: Andrea is skilled in working with coily hair types and helping customers achieve long, healthy hair. She is able to straighten 4C hair without the use of harsh chemicals, providing a natural and safe option for customers.

Weaknesses:

1. Inconsistent pricing: One customer experienced significant variations in pricing for the same Hair Botox treatment, indicating a lack of consistency and transparency in pricing policies. This inconsistency may lead to customer dissatisfaction and a lack of trust in the salon.

2. Burned scalp and poor treatment: A customer reported that Andrea burned their scalp during a hair treatment and did not take responsibility for it. This demonstrates a lack of accountability and professionalism in dealing with customer concerns.

3. Lack of professionalism: Several customers mentioned the lack of respect, bad service, and unprofessional behavior in the salon. Ignoring customers, engaging in personal conversations during business hours, and displaying an attitude towards clients indicate a lack of professionalism and customer service skills.

4. Drastic haircuts without consent: A customer shared their negative experience of receiving a drastically shorter haircut than requested, resulting in distress and dissatisfaction. This indicates a lack of communication and listening skills on the part of the stylist.

5. Poor appointment management: A customer mentioned the need for appointments to visit the salon, implying a potential difficulty in accommodating walk-in customers. This lack of flexibility and convenience may deter potential customers from choosing Andrea's Beauty Hair Salon.

Overall, Andrea's Beauty Hair Salon has strengths in knowledgeable and skilled stylists, creating a positive environment, and expertise in hair growth techniques. However, the salon faces weaknesses in inconsistent pricing, poor customer service, unprofessional behavior, and inconsistent quality of services. These weaknesses may negatively impact customer satisfaction and contribute to a negative perception of the salon.

Best TL Reviews

Going to Andrea was one of the best Dominican hair salons experience I've had an awhile. She's very knowledgeable, kind, and she makes sure your hair comes out better than you hoped for.

BEWARE!! ALWAYS Confirm with Andrea the price she is going to charge BEFORE you get your hair done. I went to her 3 times for a Hair Botox treatment. The first time she charged $185 for the full treatment, the second time she charged $85 for a touchup. This last time she did the full treatment for me and another customer, she charged me $275 and the other customer $185 - that's $90 more. I asked her if she increased her prices, she told me that she didn't charge the other customer the full price. She does two types of Hair Botox treatments - The $185 one, she puts the treatment in and rinses it out, The $250 and up one - she doesn't wash the treatment out. We both received the first treatment where she washes it out. Her blow dryer and flat iron heat was too high, a day later, I notice scabs forming on my scalp. I was in a rush to another appointment - I didn't bother to argue with her, I left knowing that we we're NEVER going back to her again. And as a child of the Most High God, Yah, my heavenly father will make her pay for over charging me, being sneaky and not being honest. I know he will bless me with 10 times what she had stolen from me. I'm leaving it in his hands.

Burned my scalp, I told her and she kept saying it’s supposed to be like that. She had an attitude the whole time she was doing my hair. Will never go back again.

Waste of time. No respect. Bad service. They think they're back in Santo Domingo where they rule and everyone who walks is a mamagûevo ????. Last guy walked out with spots on the back of his head. Easy decision.

No professionals here.

I am a customer of Andrea. Speaking from personal experience. I go to her for wash n sets, and for hair growth. She was able to straighten my 4C hair without using any chemicals. She also gave me a trim and didn't take off more than necessary. In other words, she gave me a real trim, not a cut like many hairstylists. If you have coily hair like me and want to have long healthy hair, Andrea's is the place to go.

Walked in for a haircut and greeted the woman and two men talking, but they ignored me. No other customer was in business either.They all just stared at me and continued talking until their friends came in.

I waited for 30 minutes and still was not helped or acknowledged. Don’t waste your time here — take your business elsewhere like I did.

The last time I came here was in 2016. I have not been back and never will. I went into this salon with at least 20 inches of hair and Andrea gave me a “trim,” because stylists like to convince you that you need it after bleaching. I walked out with not even 12 inches, right below my shoulder. I cried and I shouldn’t have even paid. How do you trim and cut off 8+ inches of hair? I have since gotten my hair bleached, went to a different salon and no trim and my ends are still here and hair even longer than before. Never again

ME HE CORTADO EL CABELLO AQUI SON MUY AMABLES PERO HAY QUE HACER CITA PARA IR .