Mumy Awa African Hair Braiding

+1 215-276-8820

5657 N 5th St, Philadelphia, PA 19120 United States of America

Open Today: -

Quick Facts About Mumy Awa African Hair Braiding

Strengths: 1. Clean and comfortable atmosphere: The first comment mentions that the shop is clean and has a comfortable atmosphere. This is a positive aspect as it contributes to a pleasant customer experience. 2. Nice and pleasant staff: Multiple comments mention that the staff at Mumy Awa African Hair Braiding is nice, friendly, and provides good customer care. This is a strength as it creates a positive and welcoming environment for customers. 3. Beautiful hair results: Several comments mention that the customers' hair looks beautiful and they receive compliments on their hairstyles. This indicates that the salon produces high-quality hair braiding and styling results. 4. Quick service: One comment mentions that the first experience at Mumy Awa African Hair Braiding had quick service. This is a strength as it indicates that the salon values efficiency and respects customers' time. 5. Reasonable prices: Multiple comments mention that the prices at Mumy Awa African Hair Braiding are reasonable and offer good value for money. This is a strength as it attracts customers who are looking for affordable hair braiding services. 6. Talented stylists: One comment states that the stylists at Mumy Awa African Hair Braiding are talented and provide great results. This is a strength as it demonstrates the skill and expertise of the staff in creating various braid styles.

Weaknesses: 1. Inconsistent service: One comment mentions that the stylist left twice during the hair braiding session, causing a delay and possibly affecting the quality of the braids. This indicates a weakness in maintaining a consistent level of service for customers. 2. Long wait times: A comment mentions that they had to wait for 2 hours before any hair styling was started, despite calling ahead of time and being told that the stylists would wait for them. This is a weakness as it negatively impacts the customer experience and shows a lack of punctuality and organization. 3. Pricing discrepancies: One comment mentions that the price for the same style on natural hair was significantly higher during the second visit compared to the first visit. Another comment mentions a pricing issue where the customer was charged more for a hairstyle that was not delivered as requested. This indicates a weakness in transparency and consistency in pricing. 4. Communication issues: One comment implies a communication issue where the stylist did not understand or fulfill the customer's request for waist length individuals with big parts. This shows a weakness in effective communication between the stylist and the customer. 5. Unwillingness to rectify mistakes: One comment mentions that when a mistake was made with the hairstyle, the stylist at Mumy Awa African Hair Braiding was not willing to fix it and only offered a small discount. This indicates a weakness in customer service and a lack of accountability. 6. Negative recommendation by a customer: One comment strongly advises against going to Mumy Awa African Hair Braiding and recommends other salons instead due to dissatisfaction with the service. This negative recommendation can be seen as a weakness in reputation and customer satisfaction.

Best TL Reviews

I loved this shop. It is clean and a very comfortable atmosphere. All of the ladies were nice and pleasant. My hair looks beautiful. I always get compliments .

The lady who was doing my hair left twice to do I don’t know what . 2nd , it took about three hours just to do 6 stitch braids . My parts are not straight and some parts of my braids are puffy. I will not be returning this shop.

My first experience was great. Quick service beautiful result AND great pricing. The second time I took a friend because I was so happy with service. I called ahead of time to let them know I have 3 young girls coming for services, and I drive from over an hour away. I was told the stylists would wait for us. When we walked into the shop all the seats were filled and my friend with 4 children was told to sit down. We wait for 2 hours before any hair was started. Then when we spoke about price is was well over from the last visit. Keep in mind this was a similar style and on natural hair. I also notice a customer walking in with a very young girl and inquired about straight back braids for her 4 year old they told her 80.00. Which my friend and I were like WHOA THATS TOO MUCH FOR A CHILDS HAIR. But, they are very good at braiding.

I love this shop! They always do my hair perfectly! All sorts of cornrows and braid styles for men and women! Very good prices and great customer care ❤

Very friendly staff very reasonable prices I love going to the shop

Loving been dealing with them for 10yrs grew my hair beautifully always pleasant and friendly love them ladies ????????????????????????

Went there after the shop down the street were trying to get over and they got over too. I asked her for waist length individuals with big parts she charged me 200. I get done she puts it in a ponytail I didn’t realize it was not waist length until I got home. I called and she made it seem like I did not ask for that she charged me 200 for a length that’s 160. She said she would not fix it and offered an $10 discount. I will never go back there and ladies I would not recommend this place at all. We have to stop letting them come in our country and treat us like anything when we’re paying them. It’s ok she needed that money more then me merry Christmas will not happen again, If you want your worth go to queen bee braiding hair salon or the shops on Erie they never disappoint and do what you ask to get done to your hair.

I was referred to this salon by a friend because I wanted permanent dreadlock extensions. The shop was so nice. The people so talented and the owner HOOKED my hair UP. I love my locs. I will be referring everyone to Mumy.