K Nails & Spa

+1 719-924-8584

228 S McCulloch Blvd Suite 150, Pueblo, CO 81007 United States of America

Open Today: Closed

Quick Facts About K Nails & Spa

K Nails & Spa has received a mix of positive and negative comments, providing insight into both the strengths and weaknesses of the place. In this analysis, we will explore the various aspects mentioned in the comments to understand the overall service quality provided by K Nails & Spa.

One of the strengths mentioned by multiple customers is the quality of the nail technicians. Customers praised technicians like Esther and Eric for their excellent work and attention to detail. They mentioned that their nails turned out exactly as they wanted, which indicates that the staff at K Nails & Spa are skilled and capable of delivering satisfying results. This positive feedback suggests that the salon has talented technicians who can meet the specific requests of the customers.

Additionally, customers appreciated the cleanliness of the salon. Several comments mentioned that the staff took the time to sanitize everything, creating a clean and hygienic environment. This focus on cleanliness reflects the professionalism and commitment of the salon to maintaining high standards of hygiene.

Furthermore, some customers mentioned the friendly and welcoming nature of the technicians at K Nails & Spa. This positive customer service experience can contribute to making customers feel comfortable and at ease during their visit. Friendly staff can also help create a pleasant atmosphere, enhancing the overall customer experience.

On the other hand, there were several weaknesses pointed out by customers as well. One recurring issue was the inconsistency in the availability of nail technicians during opening hours. One customer mentioned that they arrived at 9:00 a.m. but had to wait until 11:00 a.m. for someone to be able to do their nails. This lack of punctuality and coordination could be seen as a weakness of K Nails & Spa.

Another area of weakness mentioned by a customer was the experience with a new staff member for a pedicure. The customer expressed disappointment with the quality of the pedicure, stating that their toenails were cut too short, unevenly buffed, and had polish on their skin. They also mentioned that their ingrown toenails were not taken care of properly. This negative experience highlights a lack of consistency in the quality of service provided by the salon and raises concerns about the training and expertise of some staff members.

Furthermore, one customer mentioned that their nails broke off quickly after getting them done at K Nails & Spa. This indicates a weakness in the durability of the nail services provided. It suggests that the salon may not be using high-quality products or techniques that can ensure long-lasting results for customers.

Lastly, one customer mentioned the choice of television programming at the salon. They expressed a desire for more tranquil and relaxing content rather than nature documentaries featuring animals killing each other. Though this may seem like a minor weakness, it shows that the salon could benefit from paying more attention to creating a soothing ambiance for customers during their visit.

In conclusion, K Nails & Spa has strengths in terms of skilled technicians, cleanliness, and friendly customer service. However, weaknesses were identified in terms of inconsistency in staff availability, quality of service by new staff members, durability of the nail services, and ambiance. By addressing these weaknesses, K Nails & Spa can further enhance their service quality to provide a more consistent and satisfying experience for their customers.

Best TL Reviews

I will change my review after I visit if I decide to still but I'm giving them a two-star because they open at 9:00 and have no one to do nails until 11:00 what is the point.

Updated review: My daughter and I were able to make it back into K nails for a rebase with gel polish. They sat us almost right away. Both technicians were friendly. My daughter and I each had a picture of what we wanted to do. Initially hesitant on my flower design my technician exceeded expectations. See attached pictures. Now I will add this, as cool as nature documentaries may be, I personally don't want to keep watching animals kill each other while I'm trying to relax. Mother nature or not. Please put something tranquil on? With that being said, they did a great job for us. Be aware some ladies charge separate then the shop.

Came on for a pedicure and had a new lady

I’m very disappointed in my pedicure my toe nails are cut to short, she didn’t even them out or even buff them, I have polish on my skin, my ingrown weren’t even taken out correctly and my toes hurt for a $70 pedicure it was not worth it at all. I won’t be back use caution if you decide to use this business.

Esther did an incredible job with my appointment and went above and beyond with the nail art that I wanted! She took time to make sure and add the little details that made this the lovely spring manicure I was hoping to get.

It's hard to get in here but worth it. Carrie and Esther are my particular favorites ????

First time coming here and it was a great experience! My lashes came out exactly the way I wanted them!

Pleased everytime I visit Esther at K Nails. She does an amazing job and is very detailed with her work. Thank you!

So I got my nails done and they’re braking off already hasn’t even been that long and there has been 4 thats has broke I’ll never go back to this place again 85 dollars for a week that’s sad really disappointed I should have known better because the same stuff happened before but I thought I’d give it another chance and it happened again very disappointed ????????

I am so happy with my results! I had Eric and he did such an amazing job with my nails and took his time and did more then expected! The salon is extremely clean and staff went around Sanitizing everything! Super happy with my experience!